Chris Madigan
Chris Madigan at INFINITI OF DENVER

Chris Madigan | Page 9

ASSISTANT SERVICE MANAGER

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.9
345 Reviews

I have been a part of the Infiniti of Denver team for five years. I have been in the auto industry for 16 years mainly as a service advisor. I enjoy working with my clients and my co-workers. In my free time I enjoy running, camping, dirt bike riding, and spending time with my family.

4.9

345 Reviews

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345 Reviews of Chris Madigan

September 22, 2024

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Employee Rating

Hey everybody I brought my Infinity in 2020 after after I found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my More

by Enabrown
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Clark Hearold

Sep 22, 2024

INFINITI OF DENVER responded

Dear Ena Brown, Thank you for taking the time to share your experience. We truly appreciate your feedback and want to address the concerns you've raised. We understand that maintaining a vehicle, especially a pre-owned one, can be costly over time. At INFINITI OF DENVER, we strive to provide the highest level of service by using INFINITI OEM parts and employing certified INFINITI technicians to work on your vehicle. We also offer price matching with other INFINITI dealers to ensure you’re getting fair and competitive pricing. Additionally, we frequently provide service incentives through our website and mailers to help our customers save on maintenance. Regarding our valet service, the $500 deposit is a protection measure, similar to what you might find with rental car companies or hotels. This deposit helps cover any potential damages or fuel usage in our complimentary loaners. Over the past year, we’ve incurred over $100,000 in damages and fuel costs that weren’t recovered, which is why we implemented this policy. Please know that the deposit is fully refundable, and if you prefer, you’re always welcome to use our valet service without a loaner vehicle, at no additional cost to you. We value your business and want to ensure you feel confident in the service you receive. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help and are committed to providing you with the best possible experience. Thank you again for being a valued INFINITI OF DENVER customer.

September 17, 2024

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Had the car towed from another mechanic who couldn't fix it. No appointment and they fixed it within 36hrs. Couldn't believe how cheap it was to fix either!! More

by mich_l_a
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Roberts

Sep 20, 2024

INFINITI OF DENVER responded

Hi Mich_l_a, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! The team will be thrilled to hear about your kind words. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Sep 20, 2024

mich_l_a responded

Thank you! I will buy the next car here as well!!

August 24, 2024

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Fairly disappointed that my car was returned unwashed, especially after a nearly $300 routine maintenance bill. More

by P
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Recommend Dealer
Yes
Aug 31, 2024

INFINITI OF DENVER responded

P - Thank you for letting us know about your experience. We are so sorry about the vehicle not being cleaned after your service. We take pride in providing exceptional service to our customers and we're disappointed to hear that we didn't meet your expectations. We will be reviewing our processes to see where we can improve. Also, if at anytime you are in our area - please bring us your vehicle and we will wash and vacuum your vehicle complimentary and without any additional services. We hope you will give us a chance to make it right. Thank you for your candor. We greatly appreciate it.

August 07, 2024

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My service advisor always knows about my vehicle and my service record He is friendly, informative and keeps me updated on the progress of the service More

by HappyQ60
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Recommend Dealer
Yes
Aug 11, 2024

INFINITI OF DENVER responded

HappyQ60-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 01, 2024

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Super helpful, always honest. This service department is the one I go to for all of my Nissan's maintenance! More

by 3dlancaster
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Recommend Dealer
Yes
Aug 01, 2024

INFINITI OF DENVER responded

3dlancaster, we are so pleased you enjoyed your visit to INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Thank you for trusting us for all of your Nissan needs. It is customers like you that make our job so rewarding. We appreciate you for your loyalty and support.

July 26, 2024

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I am always happy with Chris in service and the service. This time I got my car back and it pulls to the right which it didn’t before More

by maryloufox9
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Recommend Dealer
Yes
Jul 27, 2024

INFINITI OF DENVER responded

Maryloufox9- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad you are happy with Chris and he will be excited. We will have him call you as soon as possible to inquire about your car pulling to the right. We are sorry to hear of that and hope to address any concerns and make them right.

July 17, 2024

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Always a great experience with Infiniti of Denver. From sales to service, this is the dealership me and my family trust with our Infinitis. More

by Michael B
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold

Jul 18, 2024

INFINITI OF DENVER responded

Michael B- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled with your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

June 13, 2024

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Professional technicians and good costumer service ,reliable dealer I recommend for your next dream. Ok More

by Jarbac2023
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Roberts

Jun 14, 2024

INFINITI OF DENVER responded

Hello Jarbac2023, thank you; we appreciate your feedback! We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

June 09, 2024

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WONDERFUL! !!!! Very friendly and FANCY!!!!! Thank you for the AWESOME key fob and the chia lattes!!!! They even washed my car for me!!! More

by Tonya
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Recommend Dealer
Yes

Other Employees Tagged: Leshun Veasley , Tiffany

Jun 11, 2024

INFINITI OF DENVER responded

Tonya - Thank you for taking the time to let us and others know about your car-buying experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We're committed to providing the best possible service to our customers and your review is a testament to that. We will pass along the kind words. They will be thrilled. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs

June 03, 2024

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Employee Rating

Infinity of Denver service department delivers excellent service with great attention to detail. Great communication as well. More

by macg55
Recommend Dealer
Yes
Jun 04, 2024

INFINITI OF DENVER responded

Macg55-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be thrilled about your 5 star review. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

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