Chris Madigan
Chris Madigan at INFINITI OF DENVER

Chris Madigan | Page 8

ASSISTANT SERVICE MANAGER

INFINITI OF DENVER

2990 S Havana St
Aurora, CO 80014

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4.8
341 Reviews

I have been a part of the Infiniti of Denver team for five years. I have been in the auto industry for 16 years mainly as a service advisor. I enjoy working with my clients and my co-workers. In my free time I enjoy running, camping, dirt bike riding, and spending time with my family.

4.8

341 Reviews

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341 Reviews of Chris Madigan

October 05, 2024

Dealership Rating
Employee Rating

Communicates well, honest q exuotes, appreciates their customers. Gives honest effort to be on time getting car back on time More

by Cornerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Dyke

Oct 11, 2024

INFINITI OF DENVER responded

Cornerman, we're glad you had such a wonderful experience with us! This is awesome. Your review will help other customers make informed decisions and we can't thank you enough for that. The team will be really happy. We are so happy to have you as a customer and we look forward to seeing you in the future. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER

Oct 12, 2024

Cornerman responded

Tell Tim he's buying lunch

October 04, 2024

Dealership Rating
Employee Rating

they are great people very concerned about your car and make sure that you’re satisfied with everything they do More

by kim martin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: you get top not notch service with him

Oct 11, 2024

INFINITI OF DENVER responded

Kim- we love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Chris will be so excited about your kind words. It is customers like you that make our jo b so rewarding. Thank you for your loyalty and support.

Oct 12, 2024

INFINITI OF DENVER responded

Kim- we love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Chris will be so excited about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

October 04, 2024

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Great to have service at this dealership. Quick response and let the customer know what they did. Very friendly. More

by Chams
Service Price Transparency
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Recommend Dealer
Yes
Oct 11, 2024

INFINITI OF DENVER responded

Chams- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are glad you found the staff friendly and responsive. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Oct 12, 2024

INFINITI OF DENVER responded

Chams- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. We are glad you found the staff friendly and responsive. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

October 04, 2024

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Awesome from sales to service. Very professional. I had my car picked up for an oil change, and I appreciated the punctuality and the updates on the service that I received. More

by johov
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Clark Hearold

Oct 11, 2024

INFINITI OF DENVER responded

Johov, we're so glad that we were able to go above and beyond your expectations! We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER and also the text communication from your service advisors. Your review will help other customers make informed decisions and w e can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 27, 2024

Dealership Rating
Employee Rating

Prompt and efficient. Solved radio issue as well as premature rear brake failure. Sent valet as well. Value-added. More

by bob_gilbride
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

INFINITI OF DENVER responded

Bob_gilbride, we are so pleased you enjoyed your visit to INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. We are so happy we added value to Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 27, 2024

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Employee Rating

I love this dealership! I have always had a good experience. Great location, facility and service. More

by Glenda
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 30, 2024

INFINITI OF DENVER responded

Glenda - we love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Your review made our day and we wanted to take a moment to thank you for your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 22, 2024

Dealership Rating
Employee Rating

Hey everybody I brought my Infinity in 2020 after after I found out transmission in my Grabnd Jeep Cherokee special edition was going out I traded it in, Sad I did that ! still paid a lot of money for my More

by Enabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clark Hearold

Sep 22, 2024

INFINITI OF DENVER responded

Dear Ena Brown, Thank you for taking the time to share your experience. We truly appreciate your feedback and want to address the concerns you've raised. We understand that maintaining a vehicle, especially a pre-owned one, can be costly over time. At INFINITI OF DENVER, we strive to provide the highest level of service by using INFINITI OEM parts and employing certified INFINITI technicians to work on your vehicle. We also offer price matching with other INFINITI dealers to ensure you’re getting fair and competitive pricing. Additionally, we frequently provide service incentives through our website and mailers to help our customers save on maintenance. Regarding our valet service, the $500 deposit is a protection measure, similar to what you might find with rental car companies or hotels. This deposit helps cover any potential damages or fuel usage in our complimentary loaners. Over the past year, we’ve incurred over $100,000 in damages and fuel costs that weren’t recovered, which is why we implemented this policy. Please know that the deposit is fully refundable, and if you prefer, you’re always welcome to use our valet service without a loaner vehicle, at no additional cost to you. We value your business and want to ensure you feel confident in the service you receive. If you have any further questions or concerns, please don’t hesitate to reach out to us directly. We’re here to help and are committed to providing you with the best possible experience. Thank you again for being a valued INFINITI OF DENVER customer.

September 17, 2024

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Employee Rating

Had the car towed from another mechanic who couldn't fix it. No appointment and they fixed it within 36hrs. Couldn't believe how cheap it was to fix either!! More

by mich_l_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Roberts

Sep 20, 2024

INFINITI OF DENVER responded

Hi Mich_l_a, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! The team will be thrilled to hear about your kind words. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Sep 20, 2024

mich_l_a responded

Thank you! I will buy the next car here as well!!

August 24, 2024

Dealership Rating
Employee Rating

Fairly disappointed that my car was returned unwashed, especially after a nearly $300 routine maintenance bill. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

INFINITI OF DENVER responded

P - Thank you for letting us know about your experience. We are so sorry about the vehicle not being cleaned after your service. We take pride in providing exceptional service to our customers and we're disappointed to hear that we didn't meet your expectations. We will be reviewing our processes to see where we can improve. Also, if at anytime you are in our area - please bring us your vehicle and we will wash and vacuum your vehicle complimentary and without any additional services. We hope you will give us a chance to make it right. Thank you for your candor. We greatly appreciate it.

August 07, 2024

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Employee Rating

My service advisor always knows about my vehicle and my service record He is friendly, informative and keeps me updated on the progress of the service More

by HappyQ60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2024

INFINITI OF DENVER responded

HappyQ60-Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Chris will be excited about your kind words. We think he is pretty special, also. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

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