Chris Martinez
Chris Martinez at Roseville Toyota
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Chris Martinez | Page 2

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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4.7
281 Reviews
4.7

281 Reviews

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281 Reviews of Chris Martinez

August 06, 2022

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Employee Rating

Bad service, they never informed me the status of my car until I call like 20 times More

by Ivan_areas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 18, 2022

Roseville Toyota responded

Hi Ivan, I apologize for the level of communication you received about your vehicle. I would appreciate the opportunity to speak with you about this and look forward to receiving your call, thank you. Cole Anderson 916-527-6211 Service Director

July 18, 2022

Dealership Rating
Employee Rating

They always get me some good deals. He made sure that I wasn't thirsty or hungry .He let me know about the deals they have and when I wasn't sure what was going on he explained it to me More

by Glucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Schumacher , Ed Asefirad

Jul 21, 2022

Roseville Toyota responded

Hello, we really appreciate your positive review and look forward to seeing you again. Have a great day!

June 20, 2022

Dealership Rating
Employee Rating

Roseville Toyota is a fantastic place to get your car maintained, they always do a great job and care about your safety. Chris Martinez is fantastic to work with, he’s great!!! He gets things done. Tha More

by Soxkitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 21, 2022

Roseville Toyota responded

It is our pleasure to service your vehicle here at Roseville Toyota. Our Service Department takes great pride in ensuring our customers vehicles are safe! We appreciate you taking the time to leave us these great remarks and look forward to your next servicing visit with us.

June 17, 2022

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Employee Rating

Chris Martinez, assistant service manager, was assigned to me when I first arrived. He was very professional from the start. He listened to each and every concern that I had and entered them into the com More

by alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2022

Roseville Toyota responded

Alan, Our Service Department is honored to have provided you with an extremely satisfying servicing. We take pride in knowing that our team is being attentive, courteous and professional with our customers. We strive to only provide the best services and we are thrilled that you plan to return to us for your next servicing. Everyone here is looking forward to seeing you at your next visit.

June 17, 2022

Dealership Rating
Employee Rating

I can always get an appointment. Their prices are reasonable and products are top quality. More

by Joanmcmurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2022

Roseville Toyota responded

Joan, we thank you for taking the time out of your day to leave us at Roseville Toyota this amazing 5-star review. We are happy to see that you have enjoyed our reasonable prices and high quality products. We look forward to seeing you again for your next servicing visit.

June 16, 2022

Dealership Rating
Employee Rating

Thanks for the last performance. I thought you were doing with your best for me yesterday. More

by Chan Nguyen
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kyle Schumacher

Jun 18, 2022

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

Jun 18, 2022

Roseville Toyota responded

Chan, your perfect star review is greatly appreciated. We value your business with Roseville Toyota and look forward to welcoming you back for any future needs.

June 07, 2022

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Employee Rating

Staff are always friendly and courteous. Communication with the customer is EXCELLENT! Recommend this dealership 100%. More

by Cassandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle in service department. Not the one listed above. 5 stars.

Jun 07, 2022

Roseville Toyota responded

Hi Cassandra, it's great to see our team is always friendly and courteous when you visit. We'll see you next time!

May 09, 2022

Dealership Rating
Employee Rating

Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance More

by whodneerg2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bekah Huey, Steve Wenham, Kyle Schumacher , Cole Anderson, Shane Oneill, Payton Agrimonti

May 11, 2022

Roseville Toyota responded

Hello, we appreciate this awesome feedback and look forward to seeing you again!

April 16, 2022

Dealership Rating
Employee Rating

Solid service and expedient oil change. On other issues, they need to be a bit more pro customer and expedite requests with Toyota corporate More

by thorson98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex

Apr 21, 2022

Roseville Toyota responded

Hello, I appreciate you taking the time to share your feedback. I would appreciate the opportunity to speak with you about your concerns in more detail. Please contact me at your convenience. I look forward to speaking with you. Thank you. Cole Anderson 916-527-6211 Service Director

March 06, 2022

Dealership Rating
Employee Rating

Always a good experience. Friendly employees, nice surroundings, little cafe is a bonus, good coffee More

by roseville.girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Bernasconi

Mar 07, 2022

Roseville Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Roseville Toyota team. Drive safely, and we hope to see you back again down the road!

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