Chris Matthews
Chris Matthews at City Automall Ford

Chris Matthews | Page 2

General Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
5.0
98 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

28 yrs

Languages Spoken

English English

5.0

98 Reviews

Write a Review

98 Reviews of Chris Matthews

November 21, 2025

Dealership Rating
Employee Rating

We were very pleased with the knowledge and expertise of the dealership. Everyone involved in the sale was very helpful. I would highly recommend them. More

by MsClunette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, Blake Byerly

Nov 25, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

November 04, 2025

Dealership Rating
Employee Rating

Great customer service. They explained everything to me and walked me through the purchase of my new Maverick. More

by Deb S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, David Dau , Robert Lonsbury

Nov 05, 2025

City Automall Ford responded

Deb, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

October 21, 2025

Dealership Rating
Employee Rating

Fast, easy, honest. All I want out of a dealer. Wonderful to work with and super easy to communicate with. More

by dustin53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Jeff Junkin

Oct 27, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

Dealership Rating
Employee Rating

Brian was great and helped me get my payment to where I needed to be. Very happy! More

by murph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Brian Schimmel

Oct 08, 2025

City Automall Ford responded

Murph, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

September 25, 2025

Dealership Rating
Employee Rating

Great experience. Especially liked how easy Chris Matthews made the transaction. Could.have done a better job of walking me through the features of the vehicle, but I More

by kirkdawson66
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Devin Vogelsong

Sep 30, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2025

Dealership Rating
Employee Rating

CHRIS WAS A HUGEEE HELP! I cant thank him enough for helping me through this process! If I could give 10 stars I would! More

by devinvogelsong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Vogelsong

Sep 30, 2025

City Automall Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2025

Dealership Rating
Employee Rating

The entire City Automall Ford team provided world class service. I would absolutely recommend that you go to them for your next auto purchase. More

by eric.flores
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston, David Dau , Kasey Shirey

Sep 16, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 08, 2025

Dealership Rating
Employee Rating

As an out of state customer, I was most impressed with Ty and the rest of the sales team dedication and flexibility in getting our deal completed. Fantastic experience all around. More

by BJK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Preston

Sep 11, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

August 29, 2025

Dealership Rating
Employee Rating

Jeff Junkin does an incredible job of getting us what we need. We enjoy the process of getting vehicles from him. More

by chughesin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Junkin

Sep 03, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 02, 2025

Dealership Rating
Employee Rating

Trade value agreement dis-honored with knowledge minimal mileage was expected with delayed delivery. Second salesman did not seem to appreciate having to close a deal for another salesman - trying to create More

by davidnjerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Blake Byerly, Will Zeller

Aug 05, 2025

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

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