Dealer Reviews
Cars for Sale
Dealer Log In
Chris Morelli
Chris Morelli | Page 4
Assistant Service Manager
Gettel Toyota of Lakewood
5959 E State Rd 64
Bradenton, FL 34208
197 Reviews
Dealership Experience
9 yrs, 10 mos
Industry Experience
13 yrs, 5 mos
197 Reviews
Write a Review
197 Reviews of Chris Morelli
October 21, 2023
Brought my 2022 RAV4 Hybrid in for 25000 mile service. Normally work with Michelle, but she was not in, so they put me with Chris Morelli. Big mistake. No issues with my service but the customer who Chris Normally work with Michelle, but she was not in, so they put me with Chris Morelli. Big mistake. No issues with my service but the customer who Chris was helping before us had a terrible expierence with Chris that made us all cringe. An older gentlemen and his wife (probably in their late 70’s) were sitting next to us in the waiting and had been waiting a long time. Chris came over to them and said something in a non-professional tone which caused a reaction by the customer. The customer said that he had been waiting hours and Chris replied that he had told them several times their car was ready (not in the 30 minutes my wife and I had been sitting next to them). He then started to argue with the customer in a berating tone in front of the other customers in the waiting area. His conduct was so unprofessional that another employee had to come over and calm him down. Not only will I not use him in the future, I will no longer bring my vehicle there for service and maintenance. I will go to Brandon where they at least treat their customers with respect. Chris should not be interfacing with customers at all! More
by Hello
Verified Customer
October 19, 2023
Jorge was absolutely great to work with! There was no pressure, and he was knowledgeable and courteous. He listened to what I wanted and he delivered. I would absolutely recommend him and lo There was no pressure, and he was knowledgeable and courteous. He listened to what I wanted and he delivered. I would absolutely recommend him and look forward to working with him for my next car purchase. More
by MIKEKRISSY
Other Employees Tagged: Alexander Batch, Jorge Hernandez, Jennifer Thompson
October 08, 2023
They took care of my Butler service. Chris was very knowledgeable. And friendly, and made sure we were taken care of and felt free to offer us Coffee or water. Chris was very knowledgeable. And friendly, and made sure we were taken care of and felt free to offer us Coffee or water. More
by ertangel88
October 01, 2023
Exceeds my expectations every time from professional management to outstanding sales team and exceptional service department. Thank you!! management to outstanding sales team and exceptional service department. Thank you!! More
by jmbednarz
Other Employees Tagged: Lori Anderson , Joe Doyle, JR Rrethatakaj, Colin Bednarz
September 17, 2023
Checking in for an appointment was frustrating. Waited for 20 minutes by the car until our advisor came to check us in. Talked to the guy at the service entrance and he said to wait by the vehicle. Waited for 20 minutes by the car until our advisor came to check us in. Talked to the guy at the service entrance and he said to wait by the vehicle. A number of other customers arriving before us were greeted and processed before me. It took 2 hours for an oil change and tire rotation. I wanted a car wash, but was told it would be another 2 hours. No refreshment in the waiting area like other dealers. I will find another dealer for service. More
by jsmalkowski@aol.com
September 07, 2023
Environment very Hostile and Intimidating Associate and Manager very intimidating and not helpful I will never subject myself to this kind of behaviour again especially when I was ready to spend 1600$ and Manager very intimidating and not helpful I will never subject myself to this kind of behaviour again especially when I was ready to spend 1600$ and have spend in the past over $3000 More
by THOMASINUS888
Other Employees Tagged: Darker Service Manager
August 17, 2023
This service department is great. Haven’t had any issues. Online scheduling is easy and I’ve never had to wait longer than necessary. Patrik was easy to work with. Haven’t had any issues. Online scheduling is easy and I’ve never had to wait longer than necessary. Patrik was easy to work with. More
by eristotle89@hotmail.com
Other Employees Tagged: Patrick Fiore
August 11, 2023
Great service throughout the sales process and great price. Zac went above and beyond by providing a courtesy vehicle while we waited for the new car to arrive at the dealership. price. Zac went above and beyond by providing a courtesy vehicle while we waited for the new car to arrive at the dealership. More
by kevin@qfactoradv.com
Other Employees Tagged: Zac Blaugh, Kelly Saunders
Dealership Inventory (421 Vehicles)
