Chris Morelli
Chris Morelli at Gettel Toyota of Lakewood
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Chris Morelli | Page 3

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.6
194 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

11 yrs, 6 mos

4.6

194 Reviews

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194 Reviews of Chris Morelli

November 12, 2023

Dealership Rating
Employee Rating

Chris Morelli did a great job with my appointment. The service video and recommendations were an added bonus. Thank you More

by crobarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh, Jorge Sandin

Nov 13, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Chris. Ryan Fischer General Manager

November 11, 2023

Dealership Rating
Employee Rating

Excellent ratings say it all . Excellent review says it all. I NEED HELP CORRECTING MILEAGE I LISTED ON SERVICE SIGN-IN FORM: THE CORRECT MILEAGE WAS 30,350. What More

by RHAHNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: YVETTE COSGROVE also provided excellent service on my previous visit

Nov 13, 2023

Gettel Toyota of Lakewood responded

I am glad you had such positive experience with Chris. The next time you come in for service, tell your Advisor what happened and they will correct your mileage on the new repair order. Ryan Fischer General Manager

November 11, 2023

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Employee Rating

Service experience was bad, have to go back to reset the maintenance service light and not a friendly service More

by lalo89_sanchez
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 13, 2023

Gettel Toyota of Lakewood responded

I am sorry about your maintenance light. If you would like to discuss this or any other issues, please contact our Customer Relations Manager Diane Beimann at 941-567-1080

November 01, 2023

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In a tense market, they got the job done. Amazed to find a 2 year-old car with only 5000 miles on it. More

by vegcoach1
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

October 29, 2023

Dealership Rating
Employee Rating

Gettel Toyota in Lakewood has been great to deal with. Everyone from Jacob Burge in Service and this time Patrick Fiore in the Service Dept. to Salesman Kevin Ward who sold me my 2019 4Runner (Voodoo Blue More

by RG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh , Patrick Fiore, Kevin Ward

Oct 30, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review . It sounds like the whole team has been really helpful. Patrick, Jacob , Kevin and I appreciate your support. Ryan Fischer General Manager

October 28, 2023

Dealership Rating
Employee Rating

I am very pleased with my buying experience with Gettel Toyota LR. Much more straight forward and comfortable than a previous lease several years ago. We came to agreement on my new lease, it was fair an More

by dastork
Recommend Dealer
Yes

Other Employees Tagged: Joe Doyle, Sam Hassan, Chris with Toyota regional office

Oct 30, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with our team. Ryan Fischer General Manager

October 27, 2023

Dealership Rating
Employee Rating

A very good experience, and very nice workers if they didn’t know the answer, they got it for us. Never know might be back for a supra More

by thunder72961
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Batch, Dan Holland

Oct 30, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad everyone was so helpful. Congratulations on your new Toyota. Ryan Fischer General Manager

October 21, 2023

Dealership Rating
Employee Rating

Brought my 2022 RAV4 Hybrid in for 25000 mile service. Normally work with Michelle, but she was not in, so they put me with Chris Morelli. Big mistake. No issues with my service but the customer who Chris More

by Hello
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2023

Hello responded

Brought my 2022 RAV4 Hybrid in for 25000 mile service. Normally work with Michelle, but she was not in, so they put me with Chris Morelli. Big mistake. No issues with my service but the customer who Chris was helping before us had a terrible expierence with Chris that made us all cringe. An older gentlemen and his wife (probably in their late 70’s) were sitting next to us in the waiting and had been waiting a long time. Chris came over to them and said something in a non-professional tone which caused a reaction by the customer. The customer said that he had been waiting hours and Chris replied that he had told them several times their car was ready (not in the 30 minutes my wife and I had been sitting next to them). He then started to argue with the customer in a berating tone in front of the other customers in the waiting area. His conduct was so unprofessional that another employee had to come over and calm him down. Not only will I not use him in the future, I will no longer bring my vehicle there for service and maintenance. I will go to Brandon where they at least treat their customers with respect. Chris should not be interfacing with customers at all!

Oct 23, 2023

Gettel Toyota of Lakewood responded

I am sorry that you witnessed this unpleasant incident. Apparently the other customer had been told that their vehicle was ready.. However there is certainly no excuse for unprofessional behavior and this has been addressed. I hope you will reconsider and come back to using Michele for service. Ryan Fischer General Manager

October 19, 2023

Dealership Rating
Employee Rating

Jorge was absolutely great to work with! There was no pressure, and he was knowledgeable and courteous. He listened to what I wanted and he delivered. I would absolutely recommend him and lo More

by MIKEKRISSY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexander Batch, Jorge Hernandez, Jennifer Thompson

Oct 23, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you enjoyed working with Jorge and would recommend him to others .Ryan Fischer General Manager

October 15, 2023

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Employee Rating

I was very pleased with the service. Chris was wonderful in explaining what needed to be done. My car was serviced in about an hour. More

by ljkraft
Service Price Transparency
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Recommend Dealer
Yes
Oct 16, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. Chris and I really appreciate your support. Ryan Fischer General Manager

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