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Chris Myers
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286 Reviews
286 Reviews
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286 Reviews of Chris Myers
April 24, 2024
The car is very good. The service at the dealer was the worst experience my wife or I have ever had in 64 years -- owning up to four cars at a time to support three kids. The service at the dealer was the worst experience my wife or I have ever had in 64 years -- owning up to four cars at a time to support three kids. My wife got a loaner, went to get a muffin and drove to our house three miles away. When she returned the check-in guy looked the car over, said it was fine and sent her to pay. After she did paperwork another guy came out insisted there was a windshield ding that wasn't there before. His video before checkout was not at all clear -- one angle seemed to show a ding another not. My wife said if she did it we would certainly pay and as they had our insurance info we assumed they would contact. The dealer rep said he would not give her the keys to her car until she paid and she could make claim on insurance. This is not legal -- it is extortion. If I hit your car you don't get to seize me or my car until my insurance pays. Nor do I simply pay you and then go talk to my insurance. The dealer took my wife and her car hostage. I was out of town on business and texted she should simply call police. But she needed to get home and called our insurance (AAA) who jumped through hoops to agree to pay and she paid deductible and finally got home. This is absurd for an 80k car we leased from this dealer a year ago, particularly as they have our credit card and insurance. They also insisted on replacing the windshield although it was a tiny ding. They first claimed it was a new car, but when my wife pointed out it was a 2021 they said their policy was to always replace the windshield. And they charged us full retail for the windshield. And Yelp reviews that same day suggest we were not the only victim of similar scams -- nails "found" in tires. Worst of all, the manager who we dealt with when we got the call has not responded to our requests for a call. Absolutely unacceptable. More
by EJONES25
Verified CustomerOther Employees Tagged: Hans Dakhlia, Mario Guglielmelli
Helpful 
April 15, 2024
Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. More
by Haoran Ma
Other Employees Tagged: Hans Dakhlia, Mario Guglielmelli, Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Henry Hall, Gary Zubko, Daniel Garcia, Alex Vasquez
April 12, 2024
My service manager Chris is always helpful and tells me about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair s about specials and such. I had not much trouble getting a loner car. Work was done on time. Always just a little pricier than independent repair shops, but I don't have a good one right now More
by LINDAWEST310
April 07, 2024
The people are friendly but it is very hard to get s loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same loaner car (often have to wait several weeks for one to be available). They "repaired" my car for $1900 and less than 400 miles later I had the same problem. The second repair diagnosis was totally different and cost another $3200. More
by KJBROOKS627
April 05, 2024
Excellent service , a great crew. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. Very professional and efficient. Friendly and clean . Excellent environment to bring the car back for a service. More
by gina36
Other Employees Tagged: Hans Dakhlia
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