Chris Myers | Page 2

Nate has been very professional & knowledgeable from the start. He has been patient with all of my questions & has been very respectful of me. I will definitely be recommending Nate & Napleton to anyone s start. He has been patient with all of my questions & has been very respectful of me. I will definitely be recommending Nate & Napleton to anyone shopping for a new or used vehicle! More

Helpful 0

Report | Print

NOT WORTH THE DRIVE IF YOU'RE OUT OF STATE . Common theme with these 1 star reviews. Called at 9am to let them know that we were driving 2 hours, plus a time change, to see a KIA Sorento. We w . Common theme with these 1 star reviews. Called at 9am to let them know that we were driving 2 hours, plus a time change, to see a KIA Sorento. We were told it was available and texted before we left to confirm-no response. Arrived and that car was already sold. They did have a KIA Sorento with the same trim level just higher mileage and different color than expected. We decided to move forward since we drove far and hoped they would work with us on a deal. The 2017 KIA Sorento was priced at $22,000 but their monthly payment plan added up to $30,000. Thankfully, my husband did his research and knows his numbers because it was a JOKE! Our salesman was Mitch, nice guy, but his hands are tied and he has no actual say in numbers. Manager came to speak with us and we were able to come to an agreement. Chris the finance guy is EXTREMELY pushy. He will fudge numbers and interest rates for days. NEVER accept the first, second, or third offer. WE WERE AT THE DEALERSHIP FOR 6 HOURS!! Plus a 2 hour drive there and back. They seemed sympathetic to our drive but did NOTHING to move the process along. They noticed it had only a quarter tank of gas and we were told that they would add more before we leave; we got in the car to see they added enough to make it a half tank. We are very happy with our KIA Sorento because it is a KIA product NOT because of the dealership. We would NEVER recommend this dealership to a friend or family member and hope this review makes you take your business elsewhere. More

Helpful 2

Report | Print

Ty was very friendly and helpful. We purchased our leased vehicle rather than turn in. We’ve purchased/ leased several vehicles at napleton kia and have been pleased I would go there again vehicle rather than turn in. We’ve purchased/ leased several vehicles at napleton kia and have been pleased I would go there again More

Helpful 0

Report | Print

Ty took excellent care of us. He said multiple times that he wanted to treat us like he would his family and it felt like he actually meant it! We also worked with the manager Russ who was more than willing he wanted to treat us like he would his family and it felt like he actually meant it! We also worked with the manager Russ who was more than willing to help us meet our needs! More

Helpful 0

Report | Print

Ty Gregg was fantastic helping us buy two newer used cars. Top notch customer service! Very knowledgeable and relatable. Outstanding salesman caring for his customers! cars. Top notch customer service! Very knowledgeable and relatable. Outstanding salesman caring for his customers! More

Helpful 0

Report | Print

Rachid provided a smooth car buying experience. He answered and addressed all my questions and concerns. I would recommend the dealership to friends and family! answered and addressed all my questions and concerns. I would recommend the dealership to friends and family! More

Helpful 0

Report | Print

I had a good car buying experience at Napleton Kia. Buying a used car can be difficult but they treated me well. Sales rep Rachid Attahirou was pleasant and courteous without any hint of sales pressure Buying a used car can be difficult but they treated me well. Sales rep Rachid Attahirou was pleasant and courteous without any hint of sales pressure - and he answered all of my questions very well and he was particularly helpful with the complex car controls. Finance rep Chris Myers was also pleasant and professional, and I am grateful to her for advice about extended warranty. Thank you very much. More

Helpful 0

Report | Print

Was nice, quick I knew what I wanted. searched the website made my appointment. The gentlemen meeting me were so kind. I am very happy I chose your dealership. website made my appointment. The gentlemen meeting me were so kind. I am very happy I chose your dealership. More

Helpful 0

Report | Print

Have been a customer from the time Napleton baught from Butler. Always good service. Enjoy the dealership when I am in for service. Keep up the good work. Butler. Always good service. Enjoy the dealership when I am in for service. Keep up the good work. More

Helpful 1

Report | Print

Easiest car buying experience I've ever had I found this vehicle online through USAA's car buying service and immediately fell in love. Coming from a few states away, one would think this is a l I found this vehicle online through USAA's car buying service and immediately fell in love. Coming from a few states away, one would think this is a logistical nightmare however Rachid and Napleton Kia made it easy. After submitting a request online for more information, Rachid reached out to confirm the vehicle was still available and was easy to work with for getting things set up for a test drive. Upon arrival, the vehicle was cleaned and ready for presentation, everyone at the dealership was friendly and made you felt like a valued customer. They made the process of buying a car easy and I would definitely reach out to Rachid/his team when its time for a new vehicle. More

Helpful 0

Report | Print