Approval was made before I stepped into the dealership.
One test drive and documents signed.
One test drive and documents signed.
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by JEFFREY-DREW
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Myers
From the moment we met, Mason struck the perfect balance
between being genuinely friendly and deeply professional. He was welcoming, attentive, and easy to talk to, which instantly put me at ease. What trul
between being genuinely friendly and deeply professional. He was welcoming, attentive, and easy to talk to, which instantly put me at ease. What truly stood out was his ability to guide the process without ever making it feel pressured, awkward, or uncomfortable. At every step, I felt respected, heard, and supported.
Mason knows his vehicles inside and out, and he explains things clearly and confidently without talking down or overselling. He answered every question thoroughly, anticipated concerns before I even voiced them, and made sure I felt good about every decision along the way. His calm presence and thoughtful approach turned what can often be a stressful purchase into a smooth and enjoyable experience.
It is rare to find a salesperson who combines knowledge, integrity, and genuine care so effortlessly. Mason is a true asset to Tynan’s VW, and anyone who works with him is in excellent hands. If raises were handed out based on excellence alone, he would already have one.
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by KABINT
Jan 29, 2026 -
Tynan's Volkswagen responded
Thank you for sharing such a thoughtful and detailed review. We’re truly grateful you took the time to describe your experience with Mason and our team. Creating a welcoming, respectful, and pressure-free environment is exactly what we strive for, and it’s wonderful to hear that Mason’s knowledge, professionalism, and genuine care made such a positive impact. He is absolutely a valued member of the Tynan’s VW team, and we’re proud to have him represent our dealership. Thank you again for choosing Tynan’s VW—we look forward to assisting you again in the future. Jacqueline Goldsboro - Customer Care Coordinator
I had a wonderful experience working with Justin while
purchasing my vehicle. He was professional, knowledgeable, and genuinely easy to work with from start to finish. Justin took the time to listen, answ
purchasing my vehicle. He was professional, knowledgeable, and genuinely easy to work with from start to finish. Justin took the time to listen, answered all my questions clearly, and never made me feel pressured—something I appreciated.
Justin made the entire process smooth, stress-free, and enjoyable. If you’re looking for a car salesman who is trustworthy, respectful, and truly cares about his customers, I highly recommend Justin. I would absolutely work with him again and refer friends and family his way
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by caryon87
Jan 12, 2026 -
Tynan's Volkswagen responded
Thank you for sharing such a thoughtful review. We’re delighted to hear that Justin provided a professional, knowledgeable, and pressure-free experience from start to finish. Taking the time to listen and ensure our guests feel comfortable is exactly the level of service we strive for.
We truly appreciate your recommendation and kind words, and we’ll be sure to share your feedback with Justin. We look forward to assisting you again in the future and welcoming any friends or family you refer our way.
Jacqueline Goldsboro
Customer Care Coordinator
Tynan's Volkswagen
My only advice is for the financing department.
Perhaps review the price of the car, warranty cost, and other fees before expecting clients to sign the dotted lines. I was pretty blind sighted and
Perhaps review the price of the car, warranty cost, and other fees before expecting clients to sign the dotted lines. I was pretty blind sighted and rush to sign without thorough examination of the cost involved.
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by caryon87
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Myers
Jan 12, 2026 -
Tynan's Volkswagen responded
Thank you for sharing your honest feedback. We appreciate you bringing this to our attention and understand how important it is to feel fully informed and comfortable before signing any paperwork. Your comments regarding the financing process are valuable, and we will share them with our management team to help improve transparency and communication moving forward. We appreciate your business and the opportunity to learn from your experience. Jacqueline Goldsboro - Customer Care Coordinator
Calysta always keeps me informed of what is going on and
she gives me good advice on what I should do. I had a battery replaced in my Tiguan and Calysta made sure that they replace it without any problems.
she gives me good advice on what I should do. I had a battery replaced in my Tiguan and Calysta made sure that they replace it without any problems. The service department works together as a team and they are always very kind and ready to help me out with any issues that I have with any of my vehicles. I give 5 stars for Calysta!
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by KIMBERLY.LEBOEUF
Service Price Transparency
Jan 12, 2026 -
Tynan's Volkswagen responded
Thank you so much for the 5-star review! We’re thrilled to hear about your great experience with Calysta and our service team. We truly appreciate your kind words and your trust in us—we’re always here to help! J. G - Customer Care Coordinator
The team worked with me to get a deal I could afford.
The staff were friendly
The staff were friendly
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by JD
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Myers
Dec 29, 2025 -
Tynan's Volkswagen responded
Thank you for sharing your experience! We’re glad our team was able to work with you to find a deal that fit your budget. It’s great to hear that you found our staff friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future.Jacqueline Goldsboro - Customer Care Coordinator
Professional and Helpful Always conscious of the
customers needs Super responsive and willing to answer all questions
customers needs Super responsive and willing to answer all questions
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by TRAPPYGIRL
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Myers
Dec 29, 2025 -
Tynan's Volkswagen responded
Thank you for your kind feedback! We’re happy to hear that you found our team professional, helpful, and attentive to your needs. Providing responsive service and clear answers is always our goal, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Jacqueline Goldsboro - Customer Care Coordinator
Omar is really good with customers and he remembers
everyone's names and what car you have he's good at his job.
everyone's names and what car you have he's good at his job.
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by CMCKILLOP6
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Myers
Dec 19, 2025 -
Tynan's Volkswagen responded
Thank you for sharing your feedback! We’re glad to hear that Omar provides such excellent customer service. His ability to remember customers’ names and their vehicles truly shows the care and attention he puts into his work. We appreciate you taking the time to recognize him and look forward to continuing to serve you in the future. Jacqueline Goldsboro -Customer Care Coordinator
Very kind and Professional crew!
I had no problem getting assistance upon entering the premises! I would surely recommend my friends to shop here!!!
I had no problem getting assistance upon entering the premises! I would surely recommend my friends to shop here!!!
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by JMILLSAPS1966
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Tynan's Volkswagen responded
Thank you so much for your kind words! We’re thrilled to hear that our team made your visit smooth and welcoming. Providing friendly, professional assistance from the moment you walk in is always our goal. We truly appreciate your recommendation and look forward to helping you — and your friends — anytime! Jacqueline Goldsboro - Customer Care Coordinator
Aiden was exceptionally attentive and responsive.
Absolutely excellent customer service. The entire process was streamlined and quick.
Absolutely excellent customer service. The entire process was streamlined and quick.
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by JOHNHAWK4
Verified Customer
Verified Customer
Other Employees Tagged:
Aiden Parker
Nov 24, 2025 -
Tynan's Volkswagen responded
Thank you so much for your kind words! We're thrilled to hear that Aiden provided exceptionally attentive and responsive service. It’s great to know the process felt streamlined and quick for you. We truly appreciate your feedback and look forward to assisting you again in the future! Jacqueline Goldsboro - Customer Care Coordinator