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Chris Nenning
439 Reviews
Dealership Experience
8 yrs, 3 mos
Industry Experience
23 yrs, 10 mos
439 Reviews of Chris Nenning
February 11, 2019
Tremendous customer service! Chris Nenning is the absolute best! Completely knowledgeable, personable, and customer focused. I would highly recommend anyone who has a Lexus to b Chris Nenning is the absolute best! Completely knowledgeable, personable, and customer focused. I would highly recommend anyone who has a Lexus to bring it to Prestige Lexus of Middletown. More
by Ajjmom
Verified Customer
February 07, 2019
Irresponsible and dishonest This poor rating has to do with a service. I took my car in for work on two recalls. The work was done. I left with recommendations for thousands o This poor rating has to do with a service. I took my car in for work on two recalls. The work was done. I left with recommendations for thousands of dollars worth of unnecessary repairs. When I was pressured to make an appointment by Chris, to take care of the "repairs" I let him know that I would not at that moment. I would check with my regular mechanic. His entire demeanor changed from friendly and caring to cold. I brought my car, along with the estimate to my HONEST mechanic who took care of the needed work. The cost was a fraction of what was estimated by this Lexus dealership. The other repairs were not necessary, or seriously over charged. In addition, I heard a rattle. When I took my car to my trustworthy mechanic, he learned that the transmission screws were not tightened all the way from the time the recall work was done. I am outraged by the horrific service and dishonest quotes that I received. More
by Elise, Hudson Valley
Other Employees Tagged: unsure of the parts person involved in the outrageous quotes
January 15, 2019
Awesome buying experience! Corny was great! She took time to go through the feature of the RX350. There was no buying pressure,but a lot of great information. Corny was great! She took time to go through the feature of the RX350. There was no buying pressure,but a lot of great information. More
by daryl.odell
Other Employees Tagged: Matthew Gallagher, Coryn Gowans
January 14, 2019
SERVICE PERSONNEL VERY PLEASANT, PROFESSIONAL WAITED FOR MY VEHICLE. WAIT TIME WAS REASONABLE. COFFEE WAS GOOD, WAITING AREA WAS COMFORTABLE AND CLEAN. REST ROOM WAS SPOTLESS.. I BELIEVE THE SERV WAITED FOR MY VEHICLE. WAIT TIME WAS REASONABLE. COFFEE WAS GOOD, WAITING AREA WAS COMFORTABLE AND CLEAN. REST ROOM WAS SPOTLESS.. I BELIEVE THE SERVICE REP WAS CHRIS - NOT GOOD AT REMEMBERING NAMES. HE WAS PROFESSIONAL AND PERSONABLE. ONLY COMMENT NOT RELATED TO ACTUAL SERVICE WAS THAT ON MY PREVIOUS LINCOLN LEASES I PAID FOR NOTHING. REASON FOR VISIT WAS OIL CHANGE AND 20,000 MILE SERVICE ON MY 3-YEAR LEASE . More
by CLEARWATERDIST
Other Employees Tagged: Rebecca Cohen
January 14, 2019
Pleasant, professional and speedy experience! It is always a wonderful experience at this service department. Everyone is friendly, professional, and work was done on time. Another home run by P It is always a wonderful experience at this service department. Everyone is friendly, professional, and work was done on time. Another home run by Prestige! More
by jo-ellen
Other Employees Tagged: Aracelis Mendez
January 03, 2019
Service advisor was very helpful, the service was performed on time and they did a great job. Price could have been better compared to other dealerships advisor was very helpful, the service was performed on time and they did a great job. Price could have been better compared to other dealerships More
by JMICHEL12167
December 31, 2018
scheduled maintenance came in for my scheduled 60,000 mile service. was processed very quickly, given a new Lexus as a loaner to drive while my car was being taken care of came in for my scheduled 60,000 mile service. was processed very quickly, given a new Lexus as a loaner to drive while my car was being taken care of. Car was finished earlier than promised. all-in-all an easy day! More
by happy owner
December 29, 2018
Great professional and very polite staff Great staff i would definitely be back for future work on my lexus very polite kids friendly and very clean the work was great and fast Great staff i would definitely be back for future work on my lexus very polite kids friendly and very clean the work was great and fast More
by MONTANA9876JR
December 18, 2018
Quick and easy As soon as I rolled in through the high speed door they were ready to go. I thought it might be a hassle because I didn’t buy my IS here but nope. The As soon as I rolled in through the high speed door they were ready to go. I thought it might be a hassle because I didn’t buy my IS here but nope. They were very helpful and knowledgeable, and wanted to do whatever they could to keep my car looking and feeling like new. More
by jre_1072
December 13, 2018
Excellent Service!!! Very friendly and professional personnel. They are knowledgeable and aim to please all customers! I was well informed about the status of the car serv Very friendly and professional personnel. They are knowledgeable and aim to please all customers! I was well informed about the status of the car service. Very happy with the work that was done!!! Thank you for everything!!! More
by ANNASET24
