Chris Nenning | Page 40

Excellent service and very professional service agent . Very professional service agent and very nice service Will definitely go back and highly recommend to others.Normally I would go to New Jersey for se Very professional service agent and very nice service Will definitely go back and highly recommend to others.Normally I would go to New Jersey for service for the Last twelve years and so happy to now go to Middletown. More

by DSMAC43 Verified Customer Verified Customer

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Outstanding experience! Had an outstanding experience with the service department. Chris was amazing and I truly thank everyone in the service department. They could not ha Had an outstanding experience with the service department. Chris was amazing and I truly thank everyone in the service department. They could not have been more helpful and considerate. More

by NJ2016 Verified Customer Verified Customer

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Brake Pads and oil change Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the cu Special sent to me in an e-mail. Had work done. Chris was very friendly and helpful. The only issue was that the Special Deal was made aware to the customer but not to the dealership. No one knew that they were offering a special. Had to forward them the e-mail for proof. They honored it without question. It was very strange though. More

by RCRICCHIO Verified Customer Verified Customer

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Service of existing vehicle and Sales inqury Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr Both people I interacted with were more than helpful. I had my car inspected and inquired about a car that my daughter may be interested in buying. Mr. Roscino went out of his way even though he knew I was inquiring for my daughter not myself. Mr. Nenning was friendly and helpful. More

by TimM* Verified Customer Verified Customer

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Outstanding experience!!!! Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all Service was exceptional. No complaints. Prompt and courteous. Everyone was tremendously helpful and kind . Car was ready on time and was clean and all issues were addressed. More

by mwpa1 Verified Customer Verified Customer

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What 'a Service Department' Ought to Be Your Service Department in Middletown is 'the real deal.' Communications are extraordinarily prompt, clear and useful. I appreciate the dedication a Your Service Department in Middletown is 'the real deal.' Communications are extraordinarily prompt, clear and useful. I appreciate the dedication and decency of your people. More

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25000 mile service Excellent! On time. Actually saved me money by not pushing for unnecessary service as well as finding a coupon . Told me what I might expect at the n Excellent! On time. Actually saved me money by not pushing for unnecessary service as well as finding a coupon . Told me what I might expect at the next service. Car came back washed. More

by jdistelburger Verified Customer Verified Customer

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Awesome customer service Chris & Cindy were amazing.... they made sure our concerns were promptly addressed, offered their professional advice and resolved our issues. They a Chris & Cindy were amazing.... they made sure our concerns were promptly addressed, offered their professional advice and resolved our issues. They always treat me and my family with respect!!! At Midfketown Lexus, you receive the highest quality luxury experience in the industry!!! ! Thank you Cindy & Chris... we are life time customers!!! More

by MDiPoalo Verified Customer Verified Customer

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Check engine light came on in our car took it to Lexus and found out the gas cap was loose cleared code and tightened gas cap fast friendly service thank you came on in our car took it to Lexus and found out the gas cap was loose cleared code and tightened gas cap fast friendly service thank you More

by robertk27inny Verified Customer Verified Customer

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Easy Breezie with No Pressure My visit to Lexus-Prestige of Middletown was very easy breezie with no pressure what-so-ever. Sales Rep John Roscino & Svc Rep Chris were A plus (extr My visit to Lexus-Prestige of Middletown was very easy breezie with no pressure what-so-ever. Sales Rep John Roscino & Svc Rep Chris were A plus (extremely professional, knowledgeable & very cordial) They made my first time experience an absolute PLEASURE! Cudos to these two individuals and thanks a million guys. My apologies, I can't remember the name of the young man who took care of the financing part of the transaction, however, that went smoothly as well and he was very cordial and professional just like John and Chris. More

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