Chris Neslen | Page 6

Very good experience Chris was very helpful and I test drove 3 cars. Very happy with purchase and how I was treated. Everyone that helped me was courteous. Chris was very helpful and I test drove 3 cars. Very happy with purchase and how I was treated. Everyone that helped me was courteous. More

by ANKALLAS Verified Customer Verified Customer

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A very good experience. I We had a good experience from Murdock. They contacted us before our lease was up and offered a good deal on a new lease. Our new car was ready and ser We had a good experience from Murdock. They contacted us before our lease was up and offered a good deal on a new lease. Our new car was ready and serviced when we arrived. The paperwork was ready and finance personnel were ready for us to complete the transaction. More

by MARI_84046 Verified Customer Verified Customer

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Words Cannot Describe. My wife and I really wanted to look into a Hyundai, we test drove every type of car with absolutely no pressure. I was fortunate to have been Blake's My wife and I really wanted to look into a Hyundai, we test drove every type of car with absolutely no pressure. I was fortunate to have been Blake's HS Football Coach and he remembered me and took care of my every need. He set us up with the perfect sales person and they were able to help us get in to exactly what we wanted and needed. I have never before been around such great customer service in anything I have ever purchased. There is a reason why the Murdock Family and their Auto Sales do so well, they take care of the customer no matter what. Another plus is that they are all very well dressed, shirt and tie, even on a Saturday. That goes a long way! Thanks Blake and Chris! Well Done! More

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Excellent Customer Service (from start to finish) Great experience from the moment I walked into the dealership. Scott greeted me and within 2 minutes, I was hooked. We own a 2010 Sonata Limited, so Great experience from the moment I walked into the dealership. Scott greeted me and within 2 minutes, I was hooked. We own a 2010 Sonata Limited, so the 2015 Limited 2.0T was already on our shortlist. We were in the process of test driving other cars in that class (Altima, Accord, Camry, Mazda6, etc) that day and stopped in to refresh our thoughts on the Sonata - we test drove one at Murdock Hyundai of Logan (also excellent service/staff) the previous weekend. Scott asked what we were finding. When I told him about an incredible deal on one of their competitors cars that we had just tried, he asked if we would go with the Sonata if he could match the competitor's discount. I thought there was no way he could, but he was able to match, and we are now happy owners of another Sonata. There is more to the story, Scott was busy, so he introduced me to Chris, who took us through the whole process. They brought us one to sit try while they pulled the exact one we were wanting from another place on their lot. We test drove the first one, then when we returned, took the one we purchased (freshly washed and fueled) out for a spin. Neither Chris nor Scott asked to come with us on the test drive (allowing my wife and I to drive/talk freely). Though Scott had handed me off to Chris early in the process, he circled back with me repeatedly to make sure we were being taken care of throughout the process. We wanted tinted windows, so they to have a company that services their dealership take care of it for us for a minimal up charge. After having the car freshly washed and detailed, following our purchase, Chris walked us through all of the ins and outs of the new car. Very knowledgeable. He even showed us his own car so we could see first hand what the tinting would look like. We did get the extended warranty to take the bumper to bumper coverage to 10 yrs/100,000 miles. What I did not realize initially was that along with the purchase of the car, they will give us (at any Murdock location): 3 oil changes/yr throughout the warranty period (30 oil changes), free car washes whenever, and a free Safety check yearly (they do not check emissions). Great extra benefits! We are two days into the ownership of our new Sonata and I love it. It already has freshly tinted windows and I have used their car wash service once. Great job to all. (and if you are in the market, take a serious look at the Sonata Limited 2.0T. Dollar for dollar, great value with extras you typically do not find in the competitors in this class - adaptive cruise control, ventilated/heated front seats, heated rear seats, and panoramic sunroof to name a few. If you don't know what those things (all standard) are, you should go in and check it out. More

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Easiest purchase EVER! After doing my homework on what kind of car I would buy, I was contacted by three dealerships. Chris Neslen from Murdock Hyundai of Murray was the fi After doing my homework on what kind of car I would buy, I was contacted by three dealerships. Chris Neslen from Murdock Hyundai of Murray was the first sales person to contact me. I told him what I was looking for and the quoted internet price. He said he could do better than that price and he came through! He gave me a rundown on the different features of the cars I was considering. We drove a couple of them and then headed into the showroom. I had told Chris from the beginning, that I did not want to haggle over the price of the car. He understood and we didn't! Could have I shaved off a little more off the price? Probably so! However, for me, as a salesperson myself, it is all about customer service. Chris was on the same page as me and made the transaction go very smoothly. His follow through in every area was the best and I would not hesitate to buy from him again or send over anyone considering a purchase, to him. More

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Awesome experience Refer people to him. I had a amazing experience with Murdock Hyundai Murray, llc. They know how treat the customers. I really like the way Chris treat Refer people to him. I had a amazing experience with Murdock Hyundai Murray, llc. They know how treat the customers. I really like the way Chris treated me. He helped me find my dream car. Thank you, Lassis Boukari More

by AGNIDEL2 Verified Customer Verified Customer

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Got myself in a pickle and they still helped me out. I had gone over the allotted miles in my lease on my car and Murdock Hyundai still managed to get me into a car, at a payment that fit in my budget, w I had gone over the allotted miles in my lease on my car and Murdock Hyundai still managed to get me into a car, at a payment that fit in my budget, with an interest rate I was comfortable with. They spent hours with me running different scenarios and going over all of my options. Not once did they act like I was asking too much or too many questions. Just the opposite, they helped me think of everything I wanted answered, plus some. More

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My experience was good. My experience was a good one. All personnel involved were helpful, friendly and informative. Everyone went out of their way to make me feel comfortabl My experience was a good one. All personnel involved were helpful, friendly and informative. Everyone went out of their way to make me feel comfortable. More

by MCBRIDE.JANET16 Verified Customer Verified Customer

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Great My experience at murdock hyundai was very positive Chris Nelsen does a great job !!!!!! I would like to think everybody needs ton take time a just a My experience at murdock hyundai was very positive Chris Nelsen does a great job !!!!!! I would like to think everybody needs ton take time a just a least give you guys a shot when looking for a vehicle. More

by HEYLEW45 Verified Customer Verified Customer

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2nd experience leasing with Hyundai This was my second time leasing with Murdock Hyundai, and it was even better than my first! Chris was very informative, easy going, took the ty This was my second time leasing with Murdock Hyundai, and it was even better than my first! Chris was very informative, easy going, took the typical " sales pressure" off, and educated me in making the best decision. I will given an amazing deal, and I couldn't be more happy with my new Sonata. Hands down , the best experience I have ever had with a dealership. More

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