K. Blake Murdock

If I could leave zero stars I would. Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put Do NOT buy a car here. I spent $50,000 on a brand new new Tucson and 6 months after buying the car they called me and said they lost $1,000 I had put as a down payment and threatened to take me to collections if I didn't pay it right then. They refused to work with me and ran my credit card for $1,000 SIX MONTHS AFTER I HAD PURCHASED THE VEHICLE! Awful customer service! The employee from the finance department even mentioned that this wasn't the first time this had happened. Also, I purchased the paint protection AND a clear bra and the employee that was over that department scheduled the application incorrectly. If it wasn't for me doing my research on the proper application, it would have been put on my bran new car wrong! All they care about is money and not about the customer experience. Unless you want to get screwed and taken advantage of, don't go here! More

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This is the best nothing but excellent! Nothing but 5 dtar review. Best service ever. Nothing but 5 dtar review. Best service ever. More

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I just purchased a used vehicle from Murdock Hyundai in Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of t Murray at the end of April this year. The car has a recall that i scheduled a service for and needed them to take a look at a noise in the front of the vehicle that I have been experiencing for some time. The service advisor said it would cost 500$ to fix the noise and that it is a wear and tear part. I find it hard to believe the Wear/tear could not be seen on the vehicle when they did their multipoint thorough inspection before they sold me the vehicle a few months ago. I have been trying to get ahold of a sales manager today and the receptionist keeps transferring me to voicemail won't even put me on hold to speak to someone, super unprofessional and I would not recommend this dealership. More

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Blake Murdock has been Exceptional! 100% TRUSTED! Blake has been so extremely attentive and caring from the day I bought my car and continues to every time I need anything. He is Highly Professional a Blake has been so extremely attentive and caring from the day I bought my car and continues to every time I need anything. He is Highly Professional and Very Personable to work with. I completely trust Blake and know he has always and will always do whatever he can to make sure I am satisfied. He is one of the nicest most amazing guys I know. I have and will continue to recommended everyone I know who is looking to buy a new car to go to Murdock Hyundai of Murray. Thank You so very much Blake for Everything! More

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Not really a “no regrets” dealer We purchased a used 2016 Kia Sedona from Murdock and they were supposed to fix the paint damage, which they did, but it took them 3 weeks and 2 paint We purchased a used 2016 Kia Sedona from Murdock and they were supposed to fix the paint damage, which they did, but it took them 3 weeks and 2 paint jobs to get it right. They did provide a rental car after the first week we were without a vehicle... so that was nice. They were supposed to get us cost on a new key, and still have not. They told us that the van went through a 100+ point inspection before we bought in and since then we have had issues with the rear seat belt (600 dollars to replace), the backup sensors (350 dollars to replace), we have replaced 2 tires that were dry rotted(340 dollars to replace), and will likely have to replace the other two before long, and we have had to have the vehicle aligned (150 dollars)... We have owned the vehicle for ~ 4 months. This dealership is no different from any other that we have been to... No support after the sale unless it is specifically called out in a service contract. Make sure that you get everything in writing with these guys. I would NOT recommend them, and will never go back. More

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Great Place . Great people. Will recommend to friends and family. They were easy to work with and the finance people were great as well. I will return to have all . Great people. Will recommend to friends and family. They were easy to work with and the finance people were great as well. I will return to have all my service done there. More

by lotsajam Verified Customer Verified Customer

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Hyundai Very well attended. Good overviews and super friendly staff. I loved what they offered for a customer and how they built the cstomer relatioship. Sinc Very well attended. Good overviews and super friendly staff. I loved what they offered for a customer and how they built the cstomer relatioship. Since the time I walked in they were really polite and attentive to my needs and what I was searching for. More

by gabrielbctobias Verified Customer Verified Customer

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Good overall experience Good service. The staff was very friendly and helpful with assisting in finding the vehicle we wanted. However, the vehicle was delivered later than e Good service. The staff was very friendly and helpful with assisting in finding the vehicle we wanted. However, the vehicle was delivered later than expected and with minimal gas. But, the staff made up for up for it. More

by evolet1988 Verified Customer Verified Customer

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No Regrets Policy Tested / Happy Camper This Dealership lived up to it's "No Regrets" policy with flying colors, probably all I should say but, It is TRUTH. Staff was friendly and attentive This Dealership lived up to it's "No Regrets" policy with flying colors, probably all I should say but, It is TRUTH. Staff was friendly and attentive from Reception (Gold Star) and Service, my Salesman JR Mabey was very attentive to my questions and patient with me, he seemed to know the Hyundai cars very well but who can know everything about these cars nowadays?!, that's why the Owners Manual is THICK with information. If you are looking for another vehicle, do NOT hesitate to talk with JR and the Staff at Murdock. More

by Savvy Shopper Verified Customer Verified Customer

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We truly felt like We Were The Heart Of Your Business We came in with a plan, we gave our salesman a challenge. We contacted each other only by email. I only called when he came through for us. And inform We came in with a plan, we gave our salesman a challenge. We contacted each other only by email. I only called when he came through for us. And informed him that we were on our way. He not only met our challenge, but far exceeded it. Meeting our plan. We now have a new car in our garage. More

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