Chris Neslen | Page 9

Chris was very professional and provided thorough, quick service when we were purchasing our new Santa Fe Sport. Chris you really listened when we spoke about our needs, wants and preferences, with no argu service when we were purchasing our new Santa Fe Sport. Chris you really listened when we spoke about our needs, wants and preferences, with no arguments or trying to convince us otherwise. The most important part was the you LISTENED. It has been our experience with other dealerships that they want us to listen while they talk. Chris you ROCK!!! More

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Called from out of state (Twin Falls Idaho) because we just could find a fair deal from the local dealers. Chris was right on the money with pricing that I found on the internet at other dealers. We wer just could find a fair deal from the local dealers. Chris was right on the money with pricing that I found on the internet at other dealers. We were first interested in a Toyota Camry but waited too long to strike the deal and it sold out from underneath us. As we looked for other cars Chris came up with a car (2006 Hyundai Azera) that while normally out of our price range, due to it's age, it fit into the price we were looking for and only had 66,000 miles, making it a car to consider. After test driving we fell in love with the car and purchased it. On the drive home we had electrical problems that did not stand out during the day where the headlights dim when slowing or stopping. With Chris's help we were able to schedule a repair appointment the following week, they replaced the alternator but, while it decreased the effect, it did not resolve the issue. Chris arranged for a needed wiring harness to be shipped to the local Hyundai dealer in Twin Falls so that we would not have to make another trip to SLC. We anticipate that this will resolve the power related problems and we look forward to many years of a very comfortable ride! While we may have paid a higher price for this particular vehicle, the best customer service I have ever experienced in automobile purchasing made this a good deal for our family. I have a daughter graduating college this year and a son returning from a mission. Even with the inconvenience of travel, I am confident Chris and Murdock Hyundai will get our business when that time comes. Did I mention the Azera is one sweet ride? Thanks Chris! More

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Chris Neslen made my experience in the purchase of a new car very pleasant. He was very well informed concerning the car and made me feel comfortable. He was anxious to help me but did not pressure me. H car very pleasant. He was very well informed concerning the car and made me feel comfortable. He was anxious to help me but did not pressure me. He answered all my questions and took the time to explain and demonstrate the various facets of the car. Being a single senior citizen, I really appreciated his concern for me and his willingness to continue to answer any questions I may have in the future. He was prompt with his promises. He worked out several methods of payment for me and wanted to be sure I was comfortable with my choice. I would say that Chris is an outstanding sales man and I will recommend my family and friends seek him out when they are In the market for a car. Tim Mills helped me with the final phase of purchasing a new car. He carefully explained all I needed to do and the options available. He was friendly and very polite. I felt confident that all the loose ends were taken care of. He made it easy for me and I appreciate his patience with me as I asked many questions and he willingly answered them so I could understand. More

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I had been considering Hyundai for a while now, seeing them on the road. The 5 year warranty was a big deciding factor. It was raining and yet Chris came out to meet me. He immediately started answerin them on the road. The 5 year warranty was a big deciding factor. It was raining and yet Chris came out to meet me. He immediately started answering all of my questions. We went on a test drive and he advised me of several financing options. He listened to all of my questions and wants in a new car. He was friendly throughout and did not act like he just wanted to sell me a car and wasn't really listening or caring about my concerns. He had to go back to financing several times with my pricing concerns. He was patient while I talked out loud, to myself, about whether this was a wise decision. He also had to listen to me say goodbye to my trade in. I'm very hard to please and he made the sale feel all about me. Most often I'm turned off by the sales person and leave, but not in this case. I left my title at home and didn't unpack my trade in as a defense because it was not my intent to actually purchase that day, just to browse. I really appreciate Chris being patient with me and making me feel comfortable with my new purchase. More

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Chris was very friendly, he brought vehicles to us, he explained everything in great detail from "A" to "Sonata". I had a question the following day, he return my call within couple of minutes and we wor explained everything in great detail from "A" to "Sonata". I had a question the following day, he return my call within couple of minutes and we worked out a "fix" for the problem. You have a real asset to your sales staff. Thanks, Lynda and Mike Hale More

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Chris was just awesome! Great follow up and super nice, no pressure sale. I had been looking for a new car for weeks and he was very considerate of my time and goal. I'd buy from him again any day! no pressure sale. I had been looking for a new car for weeks and he was very considerate of my time and goal. I'd buy from him again any day! More

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Just a terrific car buying experience. Chris was awesome, I appreciate his patience as I took quite some time to decide on a model/color. Thank you! This is how car buying should be! I appreciate his patience as I took quite some time to decide on a model/color. Thank you! This is how car buying should be! More

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My experience with Murdock Hyundai was tremendous. I was given attention immediately and always felt like I was important and valued as a customer. Chris really made an impression on me when he let me drive given attention immediately and always felt like I was important and valued as a customer. Chris really made an impression on me when he let me drive the car home overnight so I could show my wife. That really sealed the deal. Thanks for making this purchase a good experience for us. More

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My daughter and I stopped by the dealership to look at Hyundai cars. We expected salesmen to jump on us as soon as we pulled on the lot. It was very refreshing to not have a salesman in our face immedia Hyundai cars. We expected salesmen to jump on us as soon as we pulled on the lot. It was very refreshing to not have a salesman in our face immediately. We enjoyed having Chris Neslen assist us in selecting our new car, the Hyundai Elantra. He was professional, friendly, not-pushy, knowledgable about the vehicles, and we felt he genuinely went out of his way to provide us with the best deal. Thank you! More

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Shopping for a new vehicle was something I really dreaded Shopping for a new vehicle was something I really dreaded but it turned out being a very positive experience. After doing some inquiries online I wa Shopping for a new vehicle was something I really dreaded but it turned out being a very positive experience. After doing some inquiries online I was contacted by (Chris) one of the salesman at Murdock Hyundai. He didn't pressure me at all but was very knowledgeable and answered all the questions and concerns I had. He was also helpful with my trade-in and the financing. He was up front about everything and didn't make any promises he couldn't keep. After making the purchase he came out to my new vehicle and paired my cell phone to the car and pointed out and explained different things to me and answered all the questions I had about the vehicle. Before I left He told me to call or stop in anytime if I have any questions or concerns. He was friendly, courteous and professional, and actually made buying a car enjoyable. More

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