The best service I've experienced at any major car
dealership Chris wasunderstanding as well as outstanding for his Customer Service.
dealership Chris wasunderstanding as well as outstanding for his Customer Service.
More
by Mws374
Service Price Transparency
Dec 05, 2022 -
Arlington Heights Buick GMC responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Sincerely,
The Arlington Heights Buick GMC Team
I was very impressed with the service department, and in
particular, the person that took care of me, Chris Parisi. The service was finished in the time frame that was estimated, and upon completion, he re
particular, the person that took care of me, Chris Parisi. The service was finished in the time frame that was estimated, and upon completion, he reviewed all the things that were checked.
More
by aciphonejw
Service Price Transparency
Nov 28, 2022 -
Arlington Heights Buick GMC responded
Thank you for your kind words. We are very happy to hear that Chris was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future!
Sincerely,
The Arlington Heights Buick GMC Team
Came in for a scheduled oil change.
Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just
Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just over an hour.
More
by Christy
Service Price Transparency
Other Employees Tagged:
Mike Baker
, Brian Poteracki
Nov 28, 2022 -
Arlington Heights Buick GMC responded
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.
Sincerely,
The Arlington Heights Buick GMC Team
Vic is a gentleman and a professional.
It was a pleasure and a painless experience to work with him.
It was a pleasure and a painless experience to work with him.
More
by themase
Nov 22, 2022 -
Arlington Heights Buick GMC responded
Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Victor's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand.
Sincerely,
The Arlington Heights Buick GMC Team
Chris was very helpful and friendly.
From check in, to phone calls, communication was great.
From check in, to phone calls, communication was great.
More
by rs1188
Service Price Transparency
Nov 17, 2022 -
Arlington Heights Buick GMC responded
Thank you for your kind words. We are very happy to hear that Chris was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future!
Sincerely,
The Arlington Heights Buick GMC Team
Chris Parisi was great.
He processed my service request in a very professional manner and the staff got the work done in a very timely manner.
He processed my service request in a very professional manner and the staff got the work done in a very timely manner.
More
by Rory
Service Price Transparency
Nov 14, 2022 -
Arlington Heights Buick GMC responded
Hi Rory and thank you for your kind words. We are very happy to hear that Chris was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future!
Sincerely,
The Arlington Heights Buick GMC Team
This is a trustworthy service department.
I've brought my vehicle in a few times and no matter who I speak with they are always in line with previous information. Especially working with Ch
I've brought my vehicle in a few times and no matter who I speak with they are always in line with previous information. Especially working with Chris P. he has gone above and beyond to accommodate my needs and be transparent with me on work that needs to be done vs. work that they suggest as preventative maintenance which is very helpful.
More
by byacu24
Service Price Transparency
Nov 11, 2022 -
Arlington Heights Buick GMC responded
We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department.
Sincerely,
The Arlington Heights Buick GMC Team
The staff is friendly, helpful and professional.
They answered all my questions and did a great job!
They answered all my questions and did a great job!
More
by kim
Service Price Transparency
Other Employees Tagged:
Mike Baker
, Brian Poteracki
Nov 11, 2022 -
Arlington Heights Buick GMC responded
Kim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Sincerely,
The Arlington Heights Buick GMC Team
I brought my new vehicle (700 miles) in because of an
off-center steering wheel/steering problems and a couple of other minor issues. I was in and out in two hours but the work was not thorough. The wr
off-center steering wheel/steering problems and a couple of other minor issues. I was in and out in two hours but the work was not thorough. The write-up states the front and rear toe needed to be corrected. The steering wheel is now centered. However, shouldn't there have been a tire balancing? The ride still feels off.
Also, the sunshade is making a "binding" noise when closing. The write-up says the track was lubed. Maybe it was but the noise is still there.
They are ordering a replacement aluminum piece for the steering wheel (scratches) so I will be returning for that to be put in. I guess I'll just have to plan on staying there longer for them to re-investigate the other two issues.
More
by JASxx
Service Price Transparency
Nov 10, 2022 -
Arlington Heights Buick GMC responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Sincerely,
Ariel Szwec, GM
ariel@ahbuickgmc.com
The staff at Arlington Heights Buick GMC were kind and
courteous throughout the entire purchase of my new truck. They helped with all my questions and concerns, and worked hard to make sure I was complet
courteous throughout the entire purchase of my new truck. They helped with all my questions and concerns, and worked hard to make sure I was completely satisfied with my purchase. Thank you!
More
by FIREHANK1
Verified Customer
Verified Customer
Nov 07, 2022 -
Arlington Heights Buick GMC responded
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.
Sincerely,
The Arlington Heights Buick GMC Team