Chris Pennington | Page 5

Chris Pennington far exceeded my expectations. He was super transparent throughout the entire process. Very friendly and trustworthy. He was super transparent throughout the entire process. Very friendly and trustworthy. More

by SHARLOTTEBAILEY Verified Customer Verified Customer

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One of the best experiences I have had in a long time hoping it remains this way. hoping it remains this way. More

by EBLADES Verified Customer Verified Customer

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So far I haven’t had no problems. I’m very pleased with customer service they let you know approximately how long you will be there. I’m very pleased with customer service they let you know approximately how long you will be there. More

by BERNICEBRIGHTMON Verified Customer Verified Customer

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You want customers to place quality of dealer service over being cheap and going to a low cost provider - but everything I see lately from ownership says that you are super cheap so it cones across as hy over being cheap and going to a low cost provider - but everything I see lately from ownership says that you are super cheap so it cones across as hypothetical when you charge the rates you do but then insult me with a 5 dollar coupon in the mail (seriously?! - I get more than that from the grocery store…) and also pass along your credit card fee to me - which is the cost of doing business. Jimmy Ellis should be embarrassed by these amateur biz practices. This is NOT what I would expect from a Jim Ellis dealership. More

by CHRISSCARTER2003 Verified Customer Verified Customer

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They handled business, gave me info on what is needed and what is being done. I worked recommend then to anyone. what is being done. I worked recommend then to anyone. More

by pa_randolph Verified Customer Verified Customer

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Service was good but the repair took much longer than initially quoted and was more expensive than anticipated due to the labor hours. Car feels better but I would have made different plans if I knew how initially quoted and was more expensive than anticipated due to the labor hours. Car feels better but I would have made different plans if I knew how long and how expensive the repair was going to be up front More

by danielpoland13 Verified Customer Verified Customer

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Poor customer service. Not a great experience. No one seems to enjoy their job or so any appreciation for their customers. Not a great experience. No one seems to enjoy their job or so any appreciation for their customers. More

by GTHOM1384 Verified Customer Verified Customer

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Service is excellent Dewayne is extremely helpful highly recommend bringing your car here for service recommend bringing your car here for service More

by wix.jeffrey Verified Customer Verified Customer

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This dealership has lost its class. They pray on women and overcharged them for services.. for instance I just paid almost $1600 to repair my AC which I said it was a leaking sensor. Go They pray on women and overcharged them for services.. for instance I just paid almost $1600 to repair my AC which I said it was a leaking sensor. Got my car back and it still was blowing hot then they turn around and charge me for another assessment fee. Then tells me it’s another $1900 to replace the air compressor.. what a joke I would never use this dealership again! If you are a woman whose warranty has expired on her car stay away from this place!! More

by endrianstanley Verified Customer Verified Customer

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Everyone I had an interaction with at Jim Ellis exudes professionalism and sincerity in their work. professionalism and sincerity in their work. More

by bmsnyder04 Verified Customer Verified Customer

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