Chris Pinelli

Lexus of London has amazing customer service. Our product advisor, Gentrit Raka, was professional, informative, and a delight to deal with. Our product advisor, Gentrit Raka, was professional, informative, and a delight to deal with. More

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Was thorough with the walkthrough of information and payments which helped us make informed and confident decisions. payments which helped us make informed and confident decisions. More

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Gillian was above amazing! She really knows her stuff! The entire experience at Lexus of London was wonderful! She really knows her stuff! The entire experience at Lexus of London was wonderful! More

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From start to finish our treatment was fantastic. Lisa and Jasmine were awesome. Brendan great as well. Very happy with our Lexus. shout out to the manager as well. Good thing he went into car sale Lisa and Jasmine were awesome. Brendan great as well. Very happy with our Lexus. shout out to the manager as well. Good thing he went into car sales from soccer. Hope he finds that funny. Cheers to all. More

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Never pushy, very accommodating, pleasure to deal with. Steve worked us in with an already busy afternoon but we never felt that we were not important. Steve worked us in with an already busy afternoon but we never felt that we were not important. More

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Steve at Lexus was outstanding. This wasn’t just a car purchase—it was a personal and emotional decision, and he guided me through it with patience, empathy, and professionalism. I This wasn’t just a car purchase—it was a personal and emotional decision, and he guided me through it with patience, empathy, and professionalism. I truly don’t think I would have moved forward if it hadn’t been with him. This is my fourth Lexus, and I couldn’t be happier with my new NX350. Stanley and I are looking forward to exploring new local gems this summer. More

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Steve was the best salesperson we have dealt with. Very down to earth, no pressure, listened to our needs, got the exact model we wanted. I would highly recommend him for your next vehicle purchase, Very down to earth, no pressure, listened to our needs, got the exact model we wanted. I would highly recommend him for your next vehicle purchase, you won't be disappointed. More

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I was very satisfied with all the people that I came into contact with when we bought our new Lexus. This is our second Lexus we have bought. Lexus dealerships are a cut above other dealerhips that I have be contact with when we bought our new Lexus. This is our second Lexus we have bought. Lexus dealerships are a cut above other dealerhips that I have been involved with. Our salesperson Lisa was a pleasure to,deal with. More

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Very helpful, answered questions and provided reasonable and clear options that met the requirements I provided. and clear options that met the requirements I provided. More

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I appreciated that the response to my initial inquiry was same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jilli same day by the GM, Chris Pinelli. It's the little things that show how seriously a dealership takes customer service. The sales process with Jillian was respectful, knowledgeable, and professional. She always followed up to make sure all my questions were answered promptly. As a result, I purchased my third Lexus and my first from London Lexus. More

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