Chris Proctor
Chris Proctor at Lia Volkswagen

Chris Proctor

General Manager

Lia Volkswagen

140 Elm St
Enfield, CT 06082

not yet
rated
20 Reviews

I'm a family man, with two little girls that I adore. Love sports, doesn't matter which one I just enjoy the competitive environment they spark up. The car business has given me every opportunity I could have imagined, and I cant wait to see the growth in the business the next 10 years. Being open and honest has been my way of doing things since the moment I started selling back in 2007. I strive to help people the best I can, by meeting their wants and needs not mine.

not yet
rated

20 Reviews

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Dealership Experience

10 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

20 Reviews of Chris Proctor

October 02, 2025

Dealership Rating
Employee Rating

Easy, Reliable, Great Customer Service! I dealt with Jay Gomez and he made everything easy for me! He has great communication skills and makes it so easy for his customers! More

by Amaya O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Doyle , Jay Gomez

Oct 03, 2025

Lia Volkswagen responded

Amaya, thank you for recognizing Jay's excellence by sharing your 5-star review! We're certain he'll be honored by your thoughtful feedback, and we hope you won't hesitate to call the next time he and the Lia VW team may assist you with your automotive needs.

March 29, 2024

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Employee Rating

Very good people to work with. . they really do make you feel comfortable and very relaxed about picking a vehicle More

by Yannimirisisyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Reynolds, Matt Doyle

Apr 01, 2024

Lia Volkswagen responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive or VW needs. Safe travels until we meet again!

January 14, 2024

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Employee Rating

Jason Farwell is very knowledgeable, pleasant and helpful with questions I have each time Inservice my car. Great customer service More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nikole Goodman, Matt Doyle, Al Guimares , Jason Farwell, Eric S. Tyler

Jan 17, 2024

Lia Volkswagen responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Jason has always taken such great care of you and your vehicle. Thank you for making Lia VW your #1 choice for service!

December 13, 2023

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Smooth transaction. Staff were great, vehicle was great, and the overall experience was just right. More

by fking8174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Reynolds

Dec 13, 2023

Lia Volkswagen responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our teams could provide you with top notch service. We are delighted to know that they made your overall car buying experience here at Lia Volkswagen just right. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

September 15, 2023

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I've been to Lia a few times. My sister just bought a car from Keri as well as my girlfriend. I have been to a lot of dealerships and not many show myself, sister and girlfriend More

by Lord_Maz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keri Kazalis

Sep 18, 2023

Lia Volkswagen responded

That's wonderful! Thanks for the positive feedback on working with Keri and Chris. We're delighted they did everything they could to provide you and your girlfriend with a truly satisfying dealership experience. We wish you so much happiness in your upcoming travels, from all of us at Lia VW!

August 30, 2023

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I have always gone back to Lia for my VW purchases. They always go above and beyond. Keri is an absolute sweetheart. She listens to your needs and does not try to sell you something you don't want. She More

by Jill Moulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keri Kazalis, Matt Doyle

Aug 30, 2023

Lia Volkswagen responded

Hey, Jill! We truly appreciate your business for over 10 years! We take pride in our work and are glad that we have associates like Keri who continue to provide exceptional customer service to you. Looking forward to being of service to you for many more years!

July 28, 2023

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Excellent Sales Team very knowledgeable about all aspects of the VW cars. Thank you for your help. More

by Dan Negrut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nikole Goodman, Keri Kazalis, Matt Doyle , JASON FARWELL - Service Advisor, Al - Parts

Jul 28, 2023

Lia Volkswagen responded

Dan, thank you for taking a moment to give credit to our team at Lia VW! We're pleased you enjoyed this dealership experience. Congratulations on your new ride! We wish you safe and pleasant journeys this summer and beyond!

January 24, 2023

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I love the service at Lia Volkswagen of Enfield, CT! Not only is it a clean and professional/welcoming environment but the staff is top notch and very knowledgeable in what they do. I have been especial More

by frances.alvarez517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Lia Volkswagen responded

Frances, thank you for your kind sentiments. It is an honor to know you appreciate and trust our sales team. Nothing means more to us than your complete satisfaction with our efforts to provide a seamless buying experience. Chris, Matthew, and William will certainly be humbled by the recognition you have provided here and we look forward to emulating these positive experiences each time our paths cross again. Thank you for your loyalty to Lia VW!

January 12, 2023

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Employee Rating

Worked with Keri and Chris Proctor. I had an unusual situation and they both were there to discuss all the options. There was an agreed option and then executed to perfection. Matt in t More

by Patrick Hamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keri Kazalis, Matt Doyle

Jan 13, 2023

Lia Volkswagen responded

Such wonderful news, Patrick! Thank you for taking the time to recognize the talents of Keri, Chris, and Matthew. We're absolutely delighted you were so pleased with the smooth buying experience they provided as a team. Congratulations on the new Jeep! We hope to work with you again some day but until then we wish you many miles of safe and happy travels, from the entire team at Lia VW!

December 06, 2021

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Employee Rating

I cannot say enough good things about this dealership! Chris Proctor and his team (bill especially) were so so extremely helpful in my latest buying process. Even with it being hard to find the exact car More

by laurenp178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 06, 2021

Lia Volkswagen responded

Lauren, Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are thrilled that we could get you into the vehicle of your dreams! Your kind words and satisfaction mean so much to us, and we will be awaiting the opportunity to work with you again. Safe travels!

1

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