Chris Prohaska

Very honest dealing. They go above and beyond to make customers feel comfortable, valued and supported. I’m a repeat customer. They go above and beyond to make customers feel comfortable, valued and supported. I’m a repeat customer. More

by PETE1GARCIA Verified Customer Verified Customer

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I went in for a scheduled oil change and they did extra maintenance on the car without notifying or checking in that it was okay to do. I spent over a thousand dollars when I went in for a simple oil chang maintenance on the car without notifying or checking in that it was okay to do. I spent over a thousand dollars when I went in for a simple oil change. Will be going to a different Volkswagen location in the future. More

by athina Verified Customer Verified Customer

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I appreciate the mechanic department. The dealer part of the process can work on honesty and professionalism as far as being on their phones. The dealer part of the process can work on honesty and professionalism as far as being on their phones. More

by erinmartin9781111 Verified Customer Verified Customer

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Great dealership. Salesperson Chris was great . I would recommend this dealership to anyone needing a VW. Salesperson Chris was great . I would recommend this dealership to anyone needing a VW. More

by noconnell Verified Customer Verified Customer

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Nice experience from Chris, our salesperson to the finance manager. I would recommend this dealership to anyone looking for a VW. finance manager. I would recommend this dealership to anyone looking for a VW. More

by noconnell Verified Customer Verified Customer

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Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. Crew. Very. Helpful. And. Nice.. Kelly. Very. Friendly..will. Tell. My. Vw. Family. To. Please. Stop. By. For. Prompt. Service. More

by newalvin Verified Customer Verified Customer

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Matt and Chris were awesome! They sealed the deal! Thank you guys! I love my new Taos!!! They sealed the deal! Thank you guys! I love my new Taos!!! More

by missjones131 Verified Customer Verified Customer

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Excellent service and a great staff ! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! ! They made sure all the paperwork was completed and explained the same day. I will highly recommend Volkswagen of Orland Park!! More

by Carolynjclark245@gmail.com Verified Customer Verified Customer

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Good financial team. I’m concern about my name on documents. I’m not sure of the sales team integrity. Car advertised as 2024 and was 2022. My name was wrong on credit an I’m concern about my name on documents. I’m not sure of the sales team integrity. Car advertised as 2024 and was 2022. My name was wrong on credit and application this seems to be no big deal to staff. I feel like I stole someone else identity. More

by JEJJHLAP Verified Customer Verified Customer

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Rick DeLatorre, Alex Morales, and Matt Kutyna attempted to physically fight me when I walked into their dealer trying to cancel my extended warranty. This incident happened 9/13/2025 around 6pm. Rick DeLat to physically fight me when I walked into their dealer trying to cancel my extended warranty. This incident happened 9/13/2025 around 6pm. Rick DeLatorre will drag his feet when it comes to the “we owe you” on your contract. Alex will bait and switch you when selling you a warranty, so please double-check your paperwork before signing. Matt will call you “poor” if you’re not part of his preferred customer demographic. Honestly, it’s the worst car-buying experience I’ve ever had. Alex will submit paperwork with the incorrect information. It’s been two months and they refuse to even show proof that parts are even ordered. They will deny all of my claims because they have no integrity. Do yourself a favor and just drive past this dealer. More

by ERICHUIZAR10 Verified Customer Verified Customer

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