Chris Ramirez | Page 23

Amazing customer service We couldn’t say enough about our experience with Hyundai Temecula. Everyone went above and beyond to make sure we were satisfied. Barry was friendly f We couldn’t say enough about our experience with Hyundai Temecula. Everyone went above and beyond to make sure we were satisfied. Barry was friendly from the moment we walked up. He went out of his way for us. Pedro made sure we were happy with the price and with the whole signing process, Chris went above and beyond for us. We are super grateful for all of them. We left there super happy. I am in love with my Santa Fe. More

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This dealership is amazing! They tell you how it is and they work with you no matter what! They are the best dealership I have been to! All their staff are amazing and very friendly! they work with you no matter what! They are the best dealership I have been to! All their staff are amazing and very friendly! More

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2020 Palisade Limited Purchase Best car buying experience by far. Becky was honest, sincere, and very helpful. It was over a 2 hour drive for me just to see the vehicle so I need Best car buying experience by far. Becky was honest, sincere, and very helpful. It was over a 2 hour drive for me just to see the vehicle so I need to ensure that the numbers and car features (photos weren't available online) meet my expectations. Becky immediately sent not just photos but a full exterior and interior video. She also had the numbers ran in multiple options for review. She really cares about her customers and will go out of her way to ensure they have a great car buying experience. Chris Ramirez in finance was also very accomodating. He provided all the detailed warranty options that will suit my needs. It was the fastest and most advanced electronic paperwork I've ever been to considering this to be my 3rd Hyundai purchase this year from 3 different dealers. Temecula Hyundai is also the biggest, cleanest, and most accomodating (lounge, entertainment, and also has a kids room) Hyundai dealership I've been to. More

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Car purchase Very good nice and friendly people they took all the time needed to find the vehicle we wanted. I would recommend this dealership to anyone thanks Very good nice and friendly people they took all the time needed to find the vehicle we wanted. I would recommend this dealership to anyone thanks More

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TOP NOTCH My husband and I were impressed with the friendly, patient and professional approach while we were deciding on a pre-owned Hyundai. The staff went a My husband and I were impressed with the friendly, patient and professional approach while we were deciding on a pre-owned Hyundai. The staff went above and beyond with customer service. They went the extra mile to ensure we could afford our new vehicle! More

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Getting better , my first and second experience was very ugly I felt that was being taken advantage of we could’ve done better on the deal. I felt that I could take , my first and second experience was very ugly I felt that was being taken advantage of we could’ve done better on the deal. I felt that I could take a vantage of. But my third experience was great Cody my sales rep was great On my first purchases I dealt with Jose Vega I got hustled and ended up with a lemon then I had to trade it in and carryover which made me upside down I guess it’s a lesson learned . But with Cody smith it was great More

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My auto buying experience I went to the dealership on Sept 4th. I had another vehicle in mind but the service there was so bad I ended up coming to Hyundai were we've bought 2 I went to the dealership on Sept 4th. I had another vehicle in mind but the service there was so bad I ended up coming to Hyundai were we've bought 2 other cars before. Cody was fantastic to work with and Pedro has always been very helpful. The only dissatisfaction is Chris. When it came down to doing the paperwork I was preapproved by a credit union of my choice. I wanted to take the contrat back to them and then bring final payment to Hyundai like over done in the past. Chris was fast talking, acting like it was such an inconvenience for me to do all this. He misrepresented Sdccu and ended up adding $3000 more to my cost that was unnecessary and put me over the blue book value of the car and what I had wanted to pay and finance. He was horrible in the sense that he was working in his own interest even sending messages to my credit union. Calling them and acting like they did something to him when I Express very clearly to cody and pedro that i didnt want any additional ins or gap added. I've always gone back to my bank and have done it there. He made it seem like it was personal attack on him and made me feel that if in the future I ever want to get another car and I have to sign through him I wouldn't even sign papers. He's a liar and misrespresent your company. I'm happy with my car and the care cody and pedro gave to me but I'm very very unhappy with Chris's behavior toward my credit union and to what he did to my deal. This is something that I still need to fix with them once they receive the credit back and get the right amount charged to me. I trusted because I've done deals before and have been treated right. This guy left me with a sour taste and he is someone I would NEVER do business with again. If my friends and family were to ask me how it was I would let them know not to trust Chris. More

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Absolutely Perfect!!! These persons were so amazing from every dept. they were so helpful and kind. These were the persons that stand out in my mind. Jose in sales, Pedro These persons were so amazing from every dept. they were so helpful and kind. These were the persons that stand out in my mind. Jose in sales, Pedro in management. Cal and Chris in financing, and Travis in repairs/service. They are "one in a million" in every way. The young lady who answers the phone was just a sweetheart as well. I just can't say enough GOOD THINGS about your employees. Everyone was helpful and kind and that goes for all the others I had verbal contact with. Everyone pulled together to make this the most enjoyable day ever for me....and so uncomplicated. Wish I could buy a new car every day of the week again just so I can interact with such a professional staff!!! I love my HYUNDAI TUSCON.....What a special vehicle. Sheer JOY!!!! More

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Quality customer service by TEMECULA HYUNDAI I have been looking for Hyundai Kona EV for months and can’t get my EV I wanted. Becky worked with us relentlessly until the EV of my choice came. Pu I have been looking for Hyundai Kona EV for months and can’t get my EV I wanted. Becky worked with us relentlessly until the EV of my choice came. Purchase and paper works were fast. Becky gave the best customer support a client would always looking for. More

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