I want to start this review with saying my sales
experience with Rueda was great, nothing against him in this situation. However, I was lied to for 5 months by this dealership. It all started with t
experience with Rueda was great, nothing against him in this situation. However, I was lied to for 5 months by this dealership. It all started with the initial lie that they never received my trade-in vehicle's title, which was false the entire time. Patrick Madden never did respond to my email requesting an update. Then, Cole Fletcher and other staff continually went on a big spill about COVID slowing everything down at the state with titles, also false (Department of Finance Admin confirmed this). I never once got a straight answer to why I was on month FIVE of waiting for the title and paperwork to register my car. 4 months after purchasing the car, it was found out that a title was never applied for regarding the car. Now, 5 months later, I received my paperwork but Cole Fletcher himself didn't even have the ability to personally give it to me and apologize on behalf of the dealership. Mclarty Daniel made absolutely no effort in remedying this situation. It's not even the fact that I waited far too long for the documents I am required to be given within 30 days of sale, it's the fact that they continuously lied and didn't even attempt to offer some explanation or apology. I will never recommend anyone to visit this dealership for purchasing a car.
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by Rylie.Hickman
Apr 21, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
This is a concerning review to read, Rylie, and we would certainly like to look into what happened here. We apologize for your experience with our dealership. We would like to make this right if at all possible. Before we can do that, we will need some additional information. Please contact Vanity Kesner at 479-403-0309 at your convenience. Thank you.
Apr 22, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Rylie, we’d like to apologize once more for the misunderstanding. Our Customer Relations Manager has been in contact with you, but please do not hesitate to reach out to her again if there is any more that we can do for you. We hope we can earn your business again in the future. Again, we are sorry for the inconvenience.
Jay was wonderful to work with and respected our time -
even ran back and forth to make sure we didn't miss our next appt.
even ran back and forth to make sure we didn't miss our next appt.
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by Very Satisfied
Other Employees Tagged:
Jay Clawson
Apr 12, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to leave us a review! We truly appreciate it as well as your business! We're so pleased to hear that Jay was able to find you the perfect vehicle all while making the buying process as easy and painless as possible! We're already looking forward to seeing you in for your first service appointment, but in the meantime, please do not hesitate to reach out if there's anything we can do for you! Happy driving!
This is my second purchase from them and both times have
been smooth and enjoyable to do business with.
been smooth and enjoyable to do business with.
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by AMiller
Other Employees Tagged:
Joseph Reed
Apr 15, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to leave us this wonderful 5-star review! We truly appreciate your repeat business, and your kind words about our dealership. We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you. Safe travels out there!
Ben was great very helpful.
Made the buying experience effortless. Looking forward to buying more vehicles from him later on.
Made the buying experience effortless. Looking forward to buying more vehicles from him later on.
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by Keith De Lima
Other Employees Tagged:
Ken Hyman, Ben Royal
Mar 18, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Keith, thank you for your 5-star review! We're happy to hear that your experience buying a car with Ben was a great one. We look forward to your next visit with Ben in the future. Safe travels!
Our salesman was great and we got things done quickly
clean facility did good job
clean facility did good job
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by Rams4ever
Other Employees Tagged:
Harley Jobe, Ben Royal, Caleb Royal
Mar 15, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to share your experience at our dealership by leaving us this wonderful review! We truly appreciate your kind words about our dealership as well as our staff. We are beyond honored to have earned your business here at McLarty Daniel Chrysler Dodge Jeep Ram, and are already looking forward to your next visit. Please don't hesitate to reach out if there's absolutely anything we can do for you in the future! Safe travels out there!
Great place to shop for a vehicle.
I have purchased 3 from them with a pleasant experience every time
I have purchased 3 from them with a pleasant experience every time
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by G Pilkington
Other Employees Tagged:
Cliff Christian, Richard Nickell, Ben Royal, Caleb Royal
Mar 07, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to leave us this wonderful review! We truly appreciate your kind words as well as your repeat business with us here at McLarty Daniel Chrysler Dodge Jeep Ram. We're beyond pleased to hear that our staff has consistently provided you with a pleasant buying experience. We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out there's absolutely anything we can do for you in the future!
We had the pleasure of working with Harley in our latest
vehicle purchase. It was a wonderful and smooth transaction. I appreciated Harley’s transparency, communication, and clarity throughout the entir
vehicle purchase. It was a wonderful and smooth transaction. I appreciated Harley’s transparency, communication, and clarity throughout the entire transaction. I have never been a fan of Mclarty Daniel, but it was because of Harley that I became and will remain a customer. See Harley for your next purchase even if it is from another mclarty Daniel lot! He will take care of you and ensure you get the best price for your vehicle purchase and or trade in!
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by Josh
Mar 07, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Josh, thank you so much for taking the time to share your experience with Harley by leaving us this awesome review! We truly appreciate your kind words as well as your business. We look forward to seeing you again soon, but in the meantime, please do not hesitate to reach out there's absolutely anything we can do for you in the future
Our expectations were exceeded in the purchase of our new
Wagoneer. We drove 3 hours from home and will continue to come to this dealership for service.
Wagoneer. We drove 3 hours from home and will continue to come to this dealership for service.
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by jcmays423
Other Employees Tagged:
Cole Fletcher, Harley Jobe
Feb 23, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to leave us is awesome Review! We truly appreciate your willingness to travel just to do business with us here at McLarty Daniel Chrysler Dodge Jeep Ram. We're beyond pleased to hear that our staff was able to exceed your expectations of what a buying purchase can be. We hope you're enjoying your new Wagoneer and want to remind you, please don't hesitate to reach out if there's absolutely anything we can do for you in the future! Safe travels out there!
Harley my salesman went above and beyond to help me.
He was very knowledgeable and made my purchase very easy.
He was very knowledgeable and made my purchase very easy.
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by Tiffany Hill
Other Employees Tagged:
Harley Jobe
Feb 15, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Tiffany, thank you so much for taking the time to leave us this 5-star review! We truly appreciate your business. as well as your kind words about our staff. Please don't hesitate to reach out if there's anything we can do for you in the future!
Very professional and helpful. Great customer service.
Responsive to questions and my needs. Great job explaining all details of the purchase and showing me all the safety features and gadgets in the v
Responsive to questions and my needs. Great job explaining all details of the purchase and showing me all the safety features and gadgets in the vehicle. Jeramiah Groff/Sales did a great job. He was not pushy, Did not try to make up answers for questions he did not know and was super responsive.
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by Macdonaldken100
Other Employees Tagged:
Jay Clawson, Caleb Royal, Jeramiah Groff
Jan 31, 2022 -
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville responded
Thank you so much for taking the time to share your experience with our dealership by leaving us this review. We truly appreciate your kind words as well as your business here at McLarty Daniel Chrysler Dodge Jeep Ram. We're beyond pleased to hear that Jeremiah was able to answer any questions you may have had all while making the buying experience as stress-free and easy as possible. We hope to see you again soon, but in the meantime, please do not hesitate to reach out if there's absolutely anything we can do for you.
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10 yrs, 6 mos
