Chris Short
Chris Short at Ciocca Audi Volkswagen Porsche of Flemington

Chris Short

Porsche, Audi, VW Service Director

Ciocca Audi Volkswagen Porsche of Flemington

213 US-202
Flemington, NJ 08822

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108 Reviews

I started in the service automotive industry in 2000 and I have over 25 years of experience helping customers with their vehicles during and after the sale. I would love nothing more than to assist you in some way when you come in to purchase a new or used vehicle, and of course when you are in for service. Feel free to ask if you have any issues or questions.

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rated

108 Reviews

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Dealership Experience

15 yrs, 7 mos

Industry Experience

26 yrs, 4 mos

Specialties & Trainings

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108 Reviews of Chris Short

May 04, 2025

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Employee Rating

Ciocca Audi has made the decision to significantly reduce the size of their loaner fleet and will not provide or reimburse for a rental vehicle—even for warranty repairs. I received confirmation of this poli More

by Rlordi
Recommend Dealer
No

Other Employees Tagged: Christina Serafin , Cecil Lam

May 07, 2025

Ciocca Audi Volkswagen Porsche of Flemington responded

Thank you for taking the time to share your feedback. We understand your concerns and apologize for any inconvenience caused by the recent changes to our loaner vehicle policy. Like many in the industry, we’ve had to make difficult decisions to adapt to evolving circumstances, including inventory and operational constraints. While we are no longer able to guarantee loaners or rental reimbursements, we are actively exploring alternative ways to support our service customers as best as we can. We value your business and appreciate your perspective. Your feedback is being shared with our management team for continued review, and we welcome the opportunity to discuss your concerns directly should you wish to reach out.

November 20, 2024

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Stay away; purchased 2 vehicles this year from here and referred several people. I will be going to Audi bridgewater for sales and service now. What happened to customer service? It’s funny there is a “ser More

by golfR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christina Serafin , Carlos D'Oleo

Nov 28, 2024

Ciocca Audi Volkswagen Porsche of Flemington responded

Good Morning Mr. Skelton, As you mentioned, we did find outlines of small kids stickers on the passenger rear glass along with scratch marks all around it which was your concern when you came in. I apologize that I failed to communicate properly, but I in no way said that you or your child caused the damage. I was simply trying to explain what we found, and that Audi declined to cover the repairs as it was damage and not a defect of the manufacturing. As we explained, the cost of the repairs were roughly $1,200 plus tax to replace the damaged glass, but I was happy to assist by using my full $1,000 goodwill limit to help minimize the cost for you. Above and beyond that, we were able to discount the bill to below $1,000, and get the damage covered 100%. Additionally, I adjusted and fixed the other damaged items free of charge that were also not covered under warranty. I assumed that this all would have been good news, but clearly, we failed you in some way to cause the interaction at the time of pickup last night, and this unsettling review I think we went above and beyond to help you with an issue in question, so I struggle to grasp the strong negative reaction you had at the time of pick-up last night as we thought we were giving you excellent news. I apologize that I let you down, and I clearly failed to de-escalate the situation to satisfy your expectations and match the service I have provided you for the last 15 years. Perhaps you will need us in the future, and we’ll always be happy to assist if possible. My apologies again that I let you down. I should have handled your concerns in a more understanding way. Chris Short Service Manager Flemington Audi, VW, Porsche 908-782-6578

November 16, 2023

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Extremely friendly, attentive, and caring staff. Least stressful car lease/purchase experience I have ever had. I also used this dealership for service on my previous car and their service customer More

by amandabc16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Beahm, Bryann Moninghoff, John Rachmiel

Nov 29, 2023

Ciocca Audi Volkswagen Porsche of Flemington responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

February 28, 2023

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Greg (sales person) was very knowledgeable and helpful. He listened to what we wanted in a car and offered a variety of workable options. Once we narrowed started test drives, he made sure to walk us throu More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Liston, James Ofori

Mar 01, 2023

Ciocca Audi Volkswagen Porsche of Flemington responded

Lisa, we love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

February 24, 2023

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I would like to report that Greg Liston is a great sales consultant that was able to work in conjunction with his sales and financial managers to close the deal on a 2023 R line Volkswagen Tiquan, so I appr More

by Va11nj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Liston, Jeffrey Seitz, Chip Zawoiski

Feb 27, 2023

Ciocca Audi Volkswagen Porsche of Flemington responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

September 18, 2022

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Very professional and friendly. A stress free buying experience.would recommend this dealer to any potential Porsche buyer. More

by Cmjones3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Budd, Brian Dashner, Lawrence Schulman

Sep 21, 2022

Ciocca Audi Volkswagen Porsche of Flemington responded

cmjones3rd - Thank you so much for sharing! We are so glad that Larry and our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

August 05, 2022

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I am never unhappy with this dealership. They 100% of the time go above and beyond in the way of customer service and appreciation. The staff really took care of not only my car but helped m More

by bluhme118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ruggiero , JR Beahm, Brian Seymour

Aug 09, 2022

Ciocca Audi Volkswagen Porsche of Flemington responded

bluhme118 - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

August 05, 2022

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We always have good experience with Audi service . The communication relating to the status of work on the vehicle while it is there is outstanding . The service team always extends special effort to More

by KarenTarricone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Serafin , Carlos D'Oleo

Aug 09, 2022

Ciocca Audi Volkswagen Porsche of Flemington responded

Karen - We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

July 23, 2022

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Employee Rating

Great service and attention to detail. Everyone from the service department to new vehicle sales we’re so helpful and professional. We will for sure make this our go to dealership. More

by bbetke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ruggiero , Carlos D'Oleo, Brian Seymour

Aug 02, 2022

Ciocca Audi Volkswagen Porsche of Flemington responded

bbetke - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

July 22, 2022

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Christiana Serafin is always pleasant and helpful. As the brake issue we were having was a bit more complicated, Christiana had to involve her manager Chris Short. After making a few calls Chris was More

by df0120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Serafin , Carlos D'Oleo

Aug 02, 2022

Ciocca Audi Volkswagen Porsche of Flemington responded

df0120 - We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

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