"The Magic of a Great Dealership"
The magic of a great dealership is the people in it. I am an 88-year-old man who is retired, and Flemington Audi made me very happy with a 2019 Audi e-Tron. Everyone from Peter Costigan, Nick Scheetz, Victor Belisle, Jon Budd, Chris Short, Christina Serafin, Carlos D’Oleo, & Richard Karas, helped me get the car I fancied since December 2018.
At first, back in 2018, I thought I could not get the e-Tron under my garage. Somehow, I was under the impression that the height of the car [according to the specs as I understood it] into my garage.
The magic of this dealership is the people in it. Victor Belisle took me home and showed me how easy it was to do it. I finally realized that the car could go up and down a few inches because it has air suspension. After that, he took me back to the dealership.
Peter Costigan [Sales Mgr.] realized I would be looking for a new car, made a reasonable offer, and took the steps necessary to get the car; Nick Scheetz, was my salesman, and his patience and instinct completed the sale, with the help of the Jon Budd [Bus. Mgr.], Richard Karas [salesman that I met in early 2019 and told me the dealership would help me]. Chris Short [Serv. Mgr.], Carlos D’Oleo, and Christine Serafin all, and many others I did not see, worked as a team to help me in many ways see what I knew, that the dealership’s people is what makes this dealership extremely outstanding.
"Personal and caring service"
This is the 3rd car I have purchased from Flemington Audi and Ron Neall. He and Doug Mathewson have gotten to know my family and take a real interest in us and our automotive needs over the years. The Audi product speaks for itself but it is the personal care of the people at the dealership that make a difference. In addition to Ron and Doug, Rob Barcellona, Jon Budd and the entire service team led by Chris Short are stellar. They all make sure you are completely satisfied with all facets of the purchase and work hard to make sure you are.
"Flemington Car and Truck: The Best!!!"
- Frank K
Every experience, from sales to service, is the best experience. Care and respect is routine at Flemington Porsche, Audi, VW and all their dealerships! Thank you!
"Fantastic As Usual"
Larry, Jorge and Jon are extremely professional, accommodating and fair. Another flawless experience with Flemington Porsche / Audi. Larry Schulman is the best and has helped us with Porsche and with Audi.
- Cathy L.
I blew out my left front tire on Saturday on my way to an appointment. I wasn't sure if I had Audi Care or if I should call my insurance company for roadside assistance. So, of course, I did what I always do and called Christina at Audi. Yes, I had Audi Care. They came within 30 minutes and put the spare on my car. And then Christina OFFERED to squeeze me in and put my summer tires on that very day. But this is typical for Christina. I've been a customer of hers for at least 5 years now and she is always accommodating and pleasant and willing to go above and beyond. Everyone in the service department is a pleasure to work with. When you buy/lease a car, some people don't think about the cost and efficiency of the service of that car. I think the most important part of buying/leasing a car is knowing that the service department is accommodating, efficient and cost sensitive to the buyer. It is just one of the reasons I choose Flemington Audi. Thank you! Cathy L.
After purchasing our 2019 Audi Q5 at Flemington Audi, we encountered a service issue that was
not being resolved in a timely manner syncing remote garage door with Audi).
It was a bit disappointing and frustrating as we had anticipated a much better customer service
and a more professional approach.
After about 2 weeks, Peter Costigan took it upon himself to resolve it as soon as possible by sending John Rachmiel to our home. John was very professional and it took him almost an hour to resolve the issue to our satisfaction.
We also had a very positive experience with our Sales person- Troy Portela.
He was very professional, knowledgeable and helpful.
"Very friendly experience as always.@ Flemington Audi "
FOR SALES (New): We were shopping for various luxury cars including ACURA, BENZ, INFINITI and AUDI. We visited many dealerships including, Princeton, Bridgewater, Randolph etc. but as soon as we stepped into the Flemington Audi we were told to meet Mr. John Rachmiel. We had short listed few certified used AUDI Q5 which after checking the inventory were not available. We were a little bit disappointed but John along with Mr. Peter Costigan came up with an offer for a brand new Audi Q5. The offer was so attractive that we had absolutely no hesitation in accepting the same. All the paperwork was completed in no time. We spent less than 3 hours at the showroom from start to finish. Just wonderful friendly people and super prompt in handling documentation and whatever questions that we had regarding the car features and financing.
If you are considering buying a vehicle I would highly recommend Flemington Volkswagen Audi Porsche, Absolutely.
FOR SERVICE: Due to the heavy snow in NJ lately the rear wiper of the AUDI Q5 was broken. I informed John again and he immediately arranged for an appointment the very next day. This time I came with my teenage daughter as she wanted to see cars on display. I met Mr. Chris Short at the Service Center as I had an appointment with him. Chris had the part ready and he immediately replaced it.
While we were sipping coffee in the waiting area we met Mr. John Rachimiel, Mr. Peter Costigan and Mr. Dough Mathewson who stopped-by to have a chat with my daughter. She was so impressed that she said, " Dad, the people here are super friendly. I have decided that I am going to buy my very first car at Flemington Audi.
Well need I write anything further?
I would like to take this opportunity to thank the management and the staff of Flemington Volkswagen Audi Porsche for their kind help and assistance.
"VW GTI service"
I've worked with all 3 brands (VW, Audi, Porsche) at Flemimgton and, this group continues to exceed my expectations for sales and service. I expect my wife and I will be buying and servicing our cars here for a very long time.
"My Best Car Buying Experience"
Always avoided car dealers for the reasons we’ve all heard about or experienced. My vist at Flemington Audi contradicted all the stereotypes and I could not be happier.
GM Peter Costigan was also very hand on to make sure I was satisfied
Highly recommend Sales Gutu Ron Neall and Finance Wizard Jon Budd
I will work with them again on my next car purchase.
The service is professional, no nonsense and timely. It was a very enjoyable experience for me. Ron (sales representative), Chris ( service manager) and the business manager ( Jon) were true professionals. Great team!!