Chris Skog | Page 4

I bought a 2025 Rav 4, Max Peck was my sales person…he was so patient and accomodating was so patient and accomodating More

by sdkahn Verified Customer Verified Customer

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When my leased Toyota Camry indicated the 10,000 mile service was due, I called to see when I could schedule a service. I was told to bring the car in right away. When I got there I only had to waite an service was due, I called to see when I could schedule a service. I was told to bring the car in right away. When I got there I only had to waite an hour and a half, maybe 2 hours at the most. The Camry got a full check-up, an oil change, fluid levels topped off, and a tire rotation. The whole experiance was easy and pain free. There was know out of pocket expence because of the lease on the Camry. Thank you! More

by bilflynn Verified Customer Verified Customer

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Friendly, courteous, No pressure to buy Our salesmen zeroed in on what we were looking for and let the car šel itself by being knowledgeable of the vehicles and extending his help with how it operated. zeroed in on what we were looking for and let the car šel itself by being knowledgeable of the vehicles and extending his help with how it operated. Kudos to SC Toyota! More

by artzilady Verified Customer Verified Customer

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Excellent service, great staff I always have a good experience at Toyota Santa Cruz ! Thank you experience at Toyota Santa Cruz ! Thank you More

by sabii8 Verified Customer Verified Customer

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they believed me when I said they caused the problem and fixed it. a loyal customer for life now. fixes it for free fixed it. a loyal customer for life now. fixes it for free More

by declines Verified Customer Verified Customer

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Toyota Santa Cruz is such a horrible place to go. On March 2025 my family and I scheduled an appointment to see the cars. When we arrived the manager told a guy to show us the cars. This guy didn’t l On March 2025 my family and I scheduled an appointment to see the cars. When we arrived the manager told a guy to show us the cars. This guy didn’t look like a sale person. He took us to see rav4, we asked him questions about the car and he couldn’t answer us so we asked to see inside of the car. He said I have to go and get the keys, and disappear for almost 30 minutes just left us standing there and no one else even came to help us. Finally I decided that I want to go, as we were walking to our car a sale guy came out very casually spinning the keys in his hand and said are you guys the one who wants to see the rav4, I have the keys. I told him no and that I had another appointment. My family and I decided to go to another Toyota dealership, we were greet with a friendly smile and very professional. They didn’t leave us like Santa Cruz Toyota did. At the end I’d walked out with a car. Then about a week ago I took my car to get my first service, the people wasn’t friendly. After I dropped off the car they provided me with a shuttle home until my car is ready. It took them about three hours to get my car in and out which was okay. They sent a shuttle to pick me up. Omg the shuttle drivers were very friendly, very professional. They made my experience at Toyota bearable. When I arrived at service department, I’d check in and the service desk called for the car to be brought out so I went outside and waited for the car, in the meantime I was chit chatting with the shuttle drivers next thing I knew the shuttle driver said I think they forgotten about your car it’s been a long time. I’d look at my phone and realize that it’s been about twenty minutes since I’d came in and the service guy called for my car. so I went back inside and asked where is my car? The service guy said they haven’t brought it out yet. Overall I already knew how xxxxty Santa Cruz Toyota was. How unprofessional they are, and if you walked in the lot looking xxxxty and you aren’t white they will ignore you. This place is racist, they will speak to you if you dressed nice and drive in with a nice car when someone that looks poor they think that the pocketbook is shallow. Next time I’ll go to get my car serviced at a better Toyota dealer but if I don’t have time to go somewhere else I’ll settle for them. Unprofessional, rude and racist. More

by Rosenamilton74 Verified Customer Verified Customer

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Great work, easy group to work with. Excilt for noises in check-in area. To loud to hear your people talking. Excilt for noises in check-in area. To loud to hear your people talking. More

by bash225 Verified Customer Verified Customer

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Wonderful service, easy to talk to everyone involved. Great work done in the time they said Great work done in the time they said More

by bash225 Verified Customer Verified Customer

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This is a very nice dealership; They are professional and prompt! My car loves them!😉👍 prompt! My car loves them!😉👍 More

by Donna M. Verified Customer Verified Customer

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I was in the market for a brand new 2025 Tacoma I reached out and the very next day they got back to me. I personally dealt with Abel we was very nice and professional! The truck was already a good deal but out and the very next day they got back to me. I personally dealt with Abel we was very nice and professional! The truck was already a good deal but he went above and beyond and got me an even better deal with the Costco auto program. I would definitely do business again in the future I highly recommend them. More

by robertruiz831 Verified Customer Verified Customer

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