Nathan Casillas
Nathan Casillas at Santa Cruz Toyota

Nathan Casillas

Finance Manager

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.6
102 Reviews
4.6

102 Reviews

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102 Reviews of Nathan Casillas

June 02, 2026

Dealership Rating
Employee Rating

First tim going to the service dept. Mark was straightforward with me and let me know what to expect. Thanks, Mark. More

by kevinpaulse
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2026

Santa Cruz Toyota responded

We appreciate your first visit to our service department and we’re glad Mark provided clear expectations for your Toyota Tacoma. It’s great to know our straightforward approach helped make the process smooth. We look forward to assisting you again.

May 15, 2026

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Friendly & knowledgeable staff. Great selection of cars & competitive prices. Easy to do business with them. More

by cruzpelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abel Pena; great to work with him

May 15, 2026

Santa Cruz Toyota responded

Thank you so much for the great rating! See you next time.

May 14, 2026

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I always have enjoyed my interactions with the people at Toyota Santa Cruz and this was no exception. The best experience! More

by John
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chuck Deegan, Mark Schultz

May 14, 2026

Santa Cruz Toyota responded

It’s great to know our team delivered another excellent RAV4 service experience. Thanks for sharing your feedback.

April 29, 2026

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Anthony and Bruce were absolutely fabulous! !! My experience with the entire staff was top notch. From my “preview” beginning on Saturday and making the purchase on Sunday! Then there was the se More

by tlundquist08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hurley, Brent Fetty

Apr 29, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we wish you many happy miles with your vehicle. Come on back to see us!

April 07, 2026

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This was the most satisfying car purchase I've had in 52 years - no high pressure sales, clear and concise communication (almost entirely over text messages!) and a focus on finding the right car not just c More

by toyota17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2026

Santa Cruz Toyota responded

What a milestone 52-year car buying journey to end on such a positive note! We’re pleased that clear text communication and a no pressure approach helped you find your Toyota Tacoma Hybrid. Thank you for trusting us and we look forward to helping again with Chris on your next Toyota purchase.

March 30, 2026

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Excellent staff and service for all involved. Highly recommend this dealership to anyone interested in a new or used car More

by Rdus
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Simon Bachir

Mar 30, 2026

Santa Cruz Toyota responded

Thank you for the kind recommendation after the service on your Toyota Tundra Hybrid. Chris, Nathan, and Simon enjoyed assisting with your vehicle needs. We look forward to being of service again in the future.

March 17, 2026

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Excellent overall service. I wish I would have gotten more $ for my trade in vehicle. More

by dominic_calmels
Recommend Dealer
Yes

Other Employees Tagged: Nathan Casillas

Mar 18, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 03, 2026

Dealership Rating
Employee Rating

Thank you Santa Cruz Toyota for helping me restore my credit. Thank you Max Peck and Nathan Casillas for helping me with Experian and financing. I absolutely love my new 2025 Toyota Tacoma 4 WD SR5 truck More

by ericbroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

January 22, 2026

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Employee Rating

The purchase was easy. When a leak was discovered two weeks after, Santa Cruz Toyota fixed it under the 3 month warranty. More

by joelhernandez3065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel Pena

Jan 23, 2026

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! Our team truly enjoyed having you here, and we wish you many happy and safe miles. Come back to see us for any future needs!

January 15, 2026

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Employee Rating

I recently visited the Santa Cruz Toyota dealership to purchase a new car, and the experience was good. The staff was friendly and walked me through all my options without a bit of pressure. I left with w More

by shylynnbarlow
Recommend Dealer
Yes

Other Employees Tagged: Nathan Casillas

Jan 16, 2026

Santa Cruz Toyota responded

Thank you so much for the great review and recommendation! Our team is here for any future needs, and we hope to have the chance to work with you again. Enjoy your new vehicle!

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