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Chris Smith
Chris Smith | Page 6
Senior Sales Executive
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
123 Reviews
I used to drive my 1974 Volkswagen Squareback wagon along the coast of California and Mexico surfing my heart out. Now I sell VW's in the freezing winters in Chicago and plan to surf lake Michigan soon.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
16 yrs
Specialties & Trainings
Volkswagen Certified
123 Reviews of Chris Smith
July 29, 2022
Chris and DeWayne were awesome! So helpful and helped get me the truck I wanted. There was a person that was looking for the same truck and we won!!! So helpful and helped get me the truck I wanted. There was a person that was looking for the same truck and we won!!! More
by lcespinoza
July 27, 2022
Great service and knowledgeable staff. They were all very polite and accommodating. I'd definitely recommend this location to others. They were all very polite and accommodating. I'd definitely recommend this location to others. More
by Lena
Verified CustomerOther Employees Tagged: Dewayne Gossett, Mark Newton
July 14, 2022
Chris and his manager DeWayne were awesome. Chris was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate th Chris was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. Smooth transaction and very helpful, finance manager Neil made my car buying experience easy. More
by Carlo
Other Employees Tagged: Neil Lariosa
June 30, 2022
Experience with sales person was great! A+. Management was professional but 100% pure bait and switch on pricing. On phone call, they said no markup beyond MSRP to get people in the door. O A+. Management was professional but 100% pure bait and switch on pricing. On phone call, they said no markup beyond MSRP to get people in the door. Once you are in the door, tune changed. They do not say markup. They will declare “premium” on vehicles due to supply and name everything under the sun to try to make a point. I understand there is a markup on VW ID.4 but these people want 17.5K over MSRP for the vehicle. Really? Really? At this point, I will be paying 5K or even 7.5K to their competition in the burbs. Out of courtesy, I will not list their competition here but a quick google search will get you a markup map updated by people’s real information. More
by lmaung
May 27, 2022
This dealership has to have the worst sales department in the Chicagoland area. A few years back I came here to upgrade my vehicle and was given a ridiculously high quote on a vehicle and was told they don’t the Chicagoland area. A few years back I came here to upgrade my vehicle and was given a ridiculously high quote on a vehicle and was told they don’t negotiate. I went to City VW of Chicago and was given a lease quote almost $100 lower per month on the exact same vehicle. I went in again as I’m ready to upgrade my vehicle and was greeted by the front desk associate and told to go into the showroom and someone would be with me. After waiting over 30 minutes and no one assisting me, I walked out. The only reason I came back was because City VW didn’t have the color vehicle I was looking for. I’ll be taking my business elsewhere since Downtown VW sales is total garbage. Even better is that after I initially wrote this review they said they worked with me to resolve the issue. Literally no one has reached out to me. Lol what a joke. More
by chicody
Other Employees Tagged: Angie Berg, Mohammed Habibi , Dorry Adkins, Kenny Akpan, Fernando Castaneda, Joanna Davila, Eli Irizary, Shaun Scriven, Trey Woods
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