Chris Smith
Chris Smith at Volkswagen of Downtown Chicago

Chris Smith | Page 5

Senior Sales Executive

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

Contact Me
not yet
rated
123 Reviews

I used to drive my 1974 Volkswagen Squareback wagon along the coast of California and Mexico surfing my heart out. Now I sell VW's in the freezing winters in Chicago and plan to surf lake Michigan soon.

Dealership Experience

8 yrs, 4 mos

Industry Experience

16 yrs

Specialties & Trainings

Volkswagen Certified

not yet
rated

123 Reviews

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123 Reviews of Chris Smith

April 05, 2023

Dealership Rating
Employee Rating

Chris was very friendly and knowledgeable about the product, felt like he had my best interest in mind. Abel was very helpful when talking over the numbers. More

by Mike C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Abel Barraza

Apr 06, 2023

Volkswagen of Downtown Chicago responded

Mike, Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 14, 2023

Dealership Rating
Employee Rating

We had a great buying experience at VW of Downtown Chicago. Chris Smith was our salesman and he did everything to make sure we got a great deal. Julian Perez was instrumental in putting the numbers to More

by Gregg & Judy E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian Perez, Angel Santana

Mar 14, 2023

Volkswagen of Downtown Chicago responded

Thank you, Gregg and Judy! Here at Volkswagen of Downtown Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 06, 2023

Dealership Rating
Employee Rating

Chris is awesome. Chris is great. Chris is very helpful. Chris is great at selling cars! More

by cvanarnam4
Service Price Transparency
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Donnie Avramov

Mar 06, 2023

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

February 28, 2023

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Employee Rating

Everyone was nice and knowledgeable. Chris smith was GREAT!! He worked hard to get me in the car I truly wanted. More

by jedison22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again.

February 09, 2023

Dealership Rating
Employee Rating

I appreciate the confidence in the service department when I take my gti in for normal service as I am treated well and feel like they give me honest service to keep my car in great shape. It will keep m More

by Adam Callif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot

Feb 09, 2023

Volkswagen of Downtown Chicago responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2022

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Employee Rating

Newly purchased used car immediately had issues, but Randy and co. worked to resolve them. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg , Neil Lariosa, Randy(?) the Service dept manager.

Dec 19, 2022

Volkswagen of Downtown Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at Volkswagen of Downtown Chicago.

November 24, 2022

Dealership Rating
Employee Rating

HORRIBLE! I have been to so many dealerships but Chris and the entire VW Chicago dealership was TRASH. He was rushing and forcing me to buy the car and made me More

by STILLcarsearching
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 28, 2022

Volkswagen of Downtown Chicago responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please reach out to Matt Kutyna or Michael Zafiriou at 312-628-4839. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 26, 2022

Dealership Rating
Employee Rating

Great staff. Excellent sales team. Looking forward to experience their service department and ongoing support. More

by jennysmcbride
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review, Jenny! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Volkswagen of Downtown Chicago!

September 25, 2022

Dealership Rating
Employee Rating

Great experience. All of the employees were very helpful. We had great service all around. More

by timdondanville
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Lariosa

Sep 26, 2022

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 03, 2022

Dealership Rating
Employee Rating

Great people like jaymi , with good service, I recommend for friends and family Thank you More

by biniambiniam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaymi Garcia

Aug 04, 2022

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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