Chris Sorrentino
Chris Sorrentino at Brown-Daub Kia

Chris Sorrentino | Page 5

Sales Manager

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

Contact Me
5.0
255 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

17 yrs, 7 mos

Languages Spoken

English English

5.0

255 Reviews

Write a Review

255 Reviews of Chris Sorrentino

August 17, 2023

Dealership Rating
Employee Rating

This was our first time to your dealership and a little bit of a drive. Once there we were greeted by our outstanding salesman Don and his outstanding customer service skills set the tone for the remainde More

by mikegroho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Don Olson

Aug 18, 2023

Brown-Daub Kia responded

Thank you for sharing your experience with us, Mike! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 13, 2023

Dealership Rating
Employee Rating

Very customer focused. Made the buying experience less stressful. Everyone with whom I met made me feel comfortable. They truly made me feel like they were trying to do ev More

by Tom E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Bill Bickerstaff, Edward Fritts , Steve Parr

Aug 15, 2023

Brown-Daub Kia responded

Thank you so much for your wonderful review, Tom! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Brown-Daub Kia!

August 10, 2023

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Employee Rating

So happy I chose Brown Duab. My sales representative was super helpful with going over everything. She did an amazing job and would recommend her and the brown duab team to anyon More

by prkdb80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2023

Brown-Daub Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

August 01, 2023

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Bill was my sales man and was exceptional from start to finish. He and the rest of the team there were very friendly and straightforward during the entire purchase. I went in expecting to do battle with a More

by NewKiaForMe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Bickerstaff , Shawn Parr

Aug 02, 2023

Brown-Daub Kia responded

Quality customer service is always our number one priority, and we're happy to hear that Bill and the team met your expectations. Thank you for choosing Brown-Daub Kia, we look forward to having you as one of our valued customers for many more years to come!

July 28, 2023

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Employee Rating

Bill was very attentive and helpful throughout the process, giving me a good feeling in settling in the car I chose. More

by KITTY.COSME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Bill Bickerstaff , Steven Hoover, Steve Parr

Jul 28, 2023

Brown-Daub Kia responded

We are very happy to hear that Bill provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 27, 2023

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Employee Rating

Always greeted with a smile, Was there 2 times now for recalls on my car. Always done in a timely manner. And car washed. Thank you all. More

by conniemtrimmerCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Steve Parr, Crystal Todd

Jul 28, 2023

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

July 25, 2023

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Employee Rating

Warren and the rest of the crew were very knowledgeable helpful and did not waste any of our time More

by mtiersten
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Warren Hillbish

Jul 26, 2023

Brown-Daub Kia responded

Thank you so much for choosing Brown-Daub Kia! Please let us know if we can be of any more assistance!

July 21, 2023

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Employee Rating

Awesome service dept kept me informed through out the whole process A+++++ would def recommend to friends and family More

by CJMOTORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Fritts , Steven Hoover, Tim Mullen, Steve Parr

Jul 22, 2023

Brown-Daub Kia responded

Thanks for sharing about your experience with Brown-Daub Kia. We appreciate your business and hope to see you again soon!

July 13, 2023

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Employee Rating

Quick and easy scheduling and customer service. They answered all of my questions with ease. The appointment went faster than I thought. They also informed me of a part recall and took care of it d More

by toya_joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nelson, Edward Fritts , Steven Hoover, Tim Mullen, Steve Parr, Crystal Todd

Aug 01, 2023

Brown-Daub Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Jul 13, 2023

toya_joy responded

Thank you for your fast and easy service.

July 13, 2023

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Employee Rating

We were lied to by the Service department saying we needed a new motor. Service department wrote a quote for $12K on my KIA Forte that is only worth 5K!!! This dealership has the most Horrendous Custo More

by Dtorelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Edward Fritts , Tim Mullen, Steve Parr, Crystal Todd

Jul 14, 2023

Brown-Daub Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. I did check into your service history with us, it looks like it was here only this one time for recalls and to check a knocking noise. We did the recalls and checked the engine noise . We found it does need a motor , it is not covered by Kia's warranty because you are the third owner . We did not check on the value of your car , we did what you asked us to do. Please call me any time to see if I can help you in way. Steve Parr General Manager/Vice President 610.829.3009

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