Chris Sorrentino | Page 6

Always an Excellent Experience at Brown-Daub KIA. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. Staff is Friendly, Professional, Knowledgeable, and keep You updated on the status of your KIA. I highly recommend Brown-Daub. More

by littleman_duke Verified Customer Verified Customer

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I don’t typically write reviews for business unless they truly went above and beyond (or if I truly feel the opposite)… so when I say that I could not wait to leave this review, believe me when I say that t truly went above and beyond (or if I truly feel the opposite)… so when I say that I could not wait to leave this review, believe me when I say that the team at Brown Daub Kia deserves it. As I’m sure most of you reading this will attest to, going to purchase a car usually starts with the dread of having to deal with a sales representative who is hungry for a sale… and as expected, when we pulled into Brown Daub, they were ready. But when I walked up to our representative, Bill Bickerstaff, he completely changed the tune of our interaction. Now I went to the dealership knowing a lot about the vehicle I was interested and I went in with one purpose, to test drive and that’s it. Bill understood my intentions and grabbed the keys so we could hit the road, but prior to this, he made sure to answer all of the questions I had and never once tried to undermine me by speaking to my husband instead… this immediately empowered me as a buyer and more importantly as a woman buying a vehicle. Bill and I went on the road to drive the vehicle while my husband stayed back with out two year old… again, not once did Bill say “we can check with your husband” or anything of the sort and talked to me as his buyer. Bill was transparent with me throughout our entire conversation, which I truly appreciated being someone who is in the financial industry and knows a thing or two about financing. We left that day not purchasing on the spot because we wanted to get the most for our trade-in. Bill went out of his way to help us in this process after we left and referred me to various places his customers have used in the past. A week later, we were able to have the car appraised with a different dealership (one that was for that specific brand) and I immediately called Bill to see if the car was still on the lot. I could have purchased this car at any Kia dealership and I didn’t have to drive almost an hour away to do so… but I chose to go back to Bill because of how transparent and respectful he was. The sales manager, whom I believe is Chris, was also fantastic throughout the entire process and helped us prepare for the sale the night before. The closing representative that helped with the paperwork (I don’t remember his name) was so thorough and able to answer any questions I had, which again is super important to me as a financial professional. All in all, I would absolutely refer Bill Bickerstaff and the team at Brown Daub Kia to anyone looking at purchasing a new car. This entire car buying experience at Brown Daub was straight forward, transparent, and efficient. More

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Nice, polite and professional, explaining all what my car needs and general review Very satisfied needs and general review Very satisfied More

by caballeromario673 Verified Customer Verified Customer

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Professional and knowledgeable about vehicles and financing. Well explained the many options regarding base and extended warranties. financing. Well explained the many options regarding base and extended warranties. More

by CHUCK781 Verified Customer Verified Customer

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Greeted and treated professionally. Timely service done. Everyone was treated with respect. Clean facility. Love the popcorn.😋 Timely service done. Everyone was treated with respect. Clean facility. Love the popcorn.😋 More

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Very helpful team that worked with us on the price and made sure we got a good deal we were happy with. made sure we got a good deal we were happy with. More

by cori.eggert Verified Customer Verified Customer

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Everyone at this dealership was so friendly and helpful. I was in and out with the exact car that I wanted! I was in and out with the exact car that I wanted! More

by KAYLEETHOMAS72 Verified Customer Verified Customer

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Top notch service if I must say so! Everyone was extremely friendly from Beth picking up the phone to Gabrielle providing high end knowledge about everything there is know about my vehi Everyone was extremely friendly from Beth picking up the phone to Gabrielle providing high end knowledge about everything there is know about my vehicle. Fair pricing and quality service in today's market is a rarity and Brown-Daub provided me with that experience. Thanks a bunch! More

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Quick and efficient service painless oil change great communication affordable price quality service cleaned vehicle communication affordable price quality service cleaned vehicle More

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I was very impressed with Gabrielle's knowledge of the different vehicles .She was very friendly and easy to do business with...The dealership was neat and clean. different vehicles .She was very friendly and easy to do business with...The dealership was neat and clean. More

by soxx0 Verified Customer Verified Customer

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