Chris Starnes | Page 5

Quick, easy, accommodating, professional, good communication, fair pricing, business people. I can't think of any reason not to buy from Mac Haik Ford. Thanks to Oscar Murillo. communication, fair pricing, business people. I can't think of any reason not to buy from Mac Haik Ford. Thanks to Oscar Murillo. More

by ROSS.WALKER39 Verified Customer Verified Customer

Report | Print

The entire experience at Mac Haik Ford Lincoln was wonderful from the moment I stepped out of my vehicle and was greeted by Edward Vargas he was patient and listened to everything I was looking for an wonderful from the moment I stepped out of my vehicle and was greeted by Edward Vargas he was patient and listened to everything I was looking for and showed me around and exactly what I was looking for is what he was able to make happen. Olga Espinosa went above and beyond to to explain all the necessary details and helped set up my Ford account. At this Mac Haik Ford Lincoln they truly care about the customer and how they deliver customer satisfaction. More

by ANGELARODRIGUEZ13383 Verified Customer Verified Customer

Report | Print

I cannot thank William and the Mac Haik Ford Lincoln team enough for their exceptional support in helping me find my dream car. They went above and beyond to cater to my needs, and I am truly impressed by th enough for their exceptional support in helping me find my dream car. They went above and beyond to cater to my needs, and I am truly impressed by the level of service and kindness I received from everyone there. Their dedication made the entire experience enjoyable and stress-free! More

Report | Print

William was extremely pleasant to work with. He listened and made the car buying experience very enjoyable. He listened and made the car buying experience very enjoyable. More

Report | Print

Gabe was very helpful and responsive to my needs and preferences. He was able to work with me to find just the perfect products to meet all my requirements. Just like Tony and Elijah, Gabe exceeded my e preferences. He was able to work with me to find just the perfect products to meet all my requirements. Just like Tony and Elijah, Gabe exceeded my expectations at every turn. Here's a big thanks to Mac Haik for having such great folks at your dealership! More

by MMCDOUGALL1 Verified Customer Verified Customer

Report | Print

Very pleased with the work, the attention and excellent treatment are highly recommended I will recommend it to all my friends treatment are highly recommended I will recommend it to all my friends More

by DANICHAVEZ512930 Verified Customer Verified Customer

Report | Print

Our car purchase experience was seamless. Will had everything prepared for us promptly. Chris Starnes provided us with the best deal for our trade-in and new vehicle. Dylan in finance thoroug Will had everything prepared for us promptly. Chris Starnes provided us with the best deal for our trade-in and new vehicle. Dylan in finance thoroughly explained all the details and ensured we were well-covered with the warranty. It was a 5-star experience from start to finish. Thank you, Michael Hannon, for the referral! More

Report | Print

The salesman rode with my wife and I and directed us on the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the purchase, I was on the toll road and discovered some wheel vibration. I took it back to have them balance the wheels or something. The guy in the service dept took a look at the tires and said the front tires show some cupping. He said it's typical with the F450 because of the weight, so you have to stay on top of the tire rotations. It was clear that the previous owner did not. The used car manager/director refused to do anything to satisfy me. He told me that I test drove the truck and bought it. He said the tires are safe and passed inspection. I told him I did not pay $92,000 for a safe vehicle. I also expect it to look good and feel good. He offerd no solution! He should've replaced the 2 front tires! I went to the new car building because that's where the finance team is officed. I was so disappointed that I wanted to get out of the deal. I was told I couldn't because it was not a "blue level" deal. The new car manager suggested rotating the front tires to the rear, but they do not have the equipment to accommodate my size tires. When tire work is required on a F450, they outsource it to Youngblood Tires. The new car manager had me call Youngblood to get a quote for the work and gave me a gift card to cover it. The used car manager should have been the one to resolve this issue! I had the tires rotated and balanced and it's better, but there's still some vibration. This is my second Mac Haik vehicle. In 2021, I bought a 2020 F350 with 9K miles. I traded that in to buy this vehicle. There are several Ford dealerships around me. Because of this last experience, when I'm in the market for a vehicle again, this is one dealership that will NOT be getting my hard earned money! More

by ORIGINALTASTE340 Verified Customer Verified Customer

Report | Print

Wow! What great experience!! Gabriel was amazing and unbelievably knowledgeable! Dakota was awesome! Easiest deal EVER!! What great experience!! Gabriel was amazing and unbelievably knowledgeable! Dakota was awesome! Easiest deal EVER!! More

Report | Print

Top notch, stay late, come in on your day off, go out of your way, customer service. This man was given the job of rectifying a not so satisfying outcome of a previous used car purchase. He made it rite, d your way, customer service. This man was given the job of rectifying a not so satisfying outcome of a previous used car purchase. He made it rite, did his job exceptionally ,and went beyond his job duties to, to ensure my daughters used car purchase was completed ethically, and thoroughly. He literally drove to Houston on his day of to pick a car up, that she wanted from a sister location. William and his sales manager Chris, have shown excellent work ethic, compassion, patience and customer service. I highly recommend William as a sales associate, Chris as a sales manager, and Mak haik as a dealership, for used and new car sales and service. WILLIAM FOR THE WIN! More

Report | Print