Chris Thompson
Chris Thompson at Jim Hudson Ford

Chris Thompson | Page 11

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
308 Reviews
4.8

308 Reviews

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308 Reviews of Chris Thompson

March 28, 2024

Dealership Rating
Employee Rating

Always pleasant, courteous and knowledgeable. Great customer service too. They are one of the reasons I have been a Fird owner for over 50 yrs. More

by grachek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa

Mar 29, 2024

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and are thrilled to hear that you have been a loyal Ford owner for over 50 years. We appreciate your continued support and look forward to serving you for many more years to come.

March 28, 2024

Dealership Rating
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The staff has always gone above and beyond for me and my family. We are very grateful for them. More

by JSTILLINGER111
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeremain Williams, Chris Weaver

Mar 29, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with us! We are so glad to hear that our staff has been able to provide exceptional service for you and your family. We truly appreciate your kind words and are grateful for your support.

March 28, 2024

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Employee Rating

Service has got some great technicians in it. I really like being my vehicle in to this shop to get serviced. More

by WBRENDEN9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Weaver, Carri Watkins

Mar 29, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you have had a great experience with our technicians and that you trust us with servicing your vehicle. We look forward to continuing to provide you with excellent service in the future.

March 28, 2024

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Rude service adviser bought a new truck 3 days before I brought it in to have a key made service adviser very rude and didn't have any interest in my concerns very pissed off about experience I had after s More

by squeeziexoxo91
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Slaven, Carri Watkins , Samuel Poole

Apr 02, 2024

Jim Hudson Ford responded

We're truly sorry to hear about your experience with our service advisor. Providing excellent customer service is a top priority for us, and we regret that we fell short of your expectations during your recent visit. To address the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

March 25, 2024

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Great service all done in a timely manner. Very polite and they were a pleasure to work with. More

by RFRANKLIN3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Carri Watkins

Mar 26, 2024

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent service and are glad to hear that you had a positive experience working with us. We appreciate your feedback and look forward to serving you again in the future.

March 20, 2024

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Employee Rating

Chris was great to work with on getting my F-150 serviced in a timely, professional manner. The Jim Hudson service department has been great to work with. I did not purchase my vehicle from Jim Hudson, but I More

by griffins
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with Chris and the Jim Hudson service department. We are thrilled to hear that you were treated with professionalism and in a timely manner. It's great to know that even though you didn't purchase your vehicle from Jim Hudson, you still received excellent service. We look forward to assisting you with any future vehicle purchases. Thank you for choosing Jim Hudson!

March 20, 2024

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Employee Rating

Efficient friendly professional timely Enough said any more words are just filler Xxx xxx xxx xx More

by JTYLER1
Service Price Transparency
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Recommend Dealer
Yes
Mar 21, 2024

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide efficient, friendly, and professional service in a timely manner. Your feedback is greatly appreciated.

March 14, 2024

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Chris Tompson was my advisor again. I was in a few weeks earlier and some good work done on my truck. Whenever Chris would tell me about this or that suggested maintenance item, I kne More

by 29169
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Greg Freeman

Mar 15, 2024

Jim Hudson Ford responded

Thank you for sharing your positive experience with Chris Tompson as your advisor. It's great to hear that you trust his recommendations and that the service department provides a comfortable environment with good amenities. We appreciate your feedback and look forward to serving you again in the future.

March 09, 2024

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Employee Rating

Courteous and accommodating service department. The repairs were completed as promised. I was given a loaner car so I wouldn’t be inconvenienced. More

by Steve T
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Recommend Dealer
Yes
Mar 11, 2024

Jim Hudson Ford responded

Thank you for your positive feedback! We strive to provide excellent service and we are glad to hear that you were satisfied with your experience at our service department. We appreciate your business and look forward to serving you again in the future.

March 08, 2024

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Employee Rating

First of all I want to give Chris Thompson 5 stars. He was very attentive and helpful and tried to get everything taken care of. My issue is with Ford Motor Company. Took my Explorer in due to a rec More

by JDSLACK9999
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2024

Jim Hudson Ford responded

Thank you for sharing your experience with us. We appreciate your kind words about Chris Thompson and are glad to hear that he provided attentive and helpful service. We apologize for the inconvenience caused by the recall situation. We understand your frustration with the lack of available loaner vehicles and the delay in shipping parts for repairs. Thank you for your continued support of Jim Hudson and we hope to better serve you in the future.

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