Chris Thompson
Chris Thompson at Jim Hudson Ford

Chris Thompson | Page 21

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
308 Reviews
4.8

308 Reviews

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308 Reviews of Chris Thompson

September 06, 2023

Dealership Rating
Employee Rating

Well, the alignment fixed the issue of the pre collision dysfunction. My second issue of a rattling while sitting idle is the same. It was explained that it was all “normal “ sounds. However , it that’s nor More

by AYERWAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 07, 2023

Jim Hudson Ford responded

We deeply regret the unfortunate experience you had at our dealership. Our utmost priority is to ensure customer satisfaction, and your feedback is invaluable to us. To address this issue promptly, please don't hesitate to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com.

Sep 10, 2023

AYERWAYS responded

I’ll be calling in the morning for another appointment, the pre- collision light is back on and the rattling is obvious. I was so hoping not to have any problems with this beautiful explorer.

September 03, 2023

Dealership Rating
Employee Rating

Excellent service. Called to confirm appointment and followed up during the service to provide a status More

by jflorio0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

Sep 06, 2023

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

September 02, 2023

Dealership Rating
Employee Rating

So far they have been very good and helpful at Jim Hudson Ford. Look forward to use them again. More

by Robalo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Chris Dawkins

Sep 06, 2023

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

September 02, 2023

Dealership Rating
Employee Rating

Prompt and courteous every time I contact them. I dealt with Chris Thompson this last visit and he was most helpful in all regards and engaging. Nothing was too much trouble for him. More

by PBJAMES53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

September 01, 2023

Dealership Rating
Employee Rating

First experience at Jim Hudson Ford was great. Second one: made an appointment for 2:15 to have a recalled cable bushing replaced. Was told it was a 15-minute service. My daughter ended up bein More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2023

Jim Hudson Ford responded

We sincerely apologize for any inconvenience you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

September 01, 2023

Dealership Rating
Employee Rating

Jim Hudson Ford is a honest caring dealership who takes care of their customers with great service and a caring attitude More

by chevdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Richard used car salesperson

Sep 01, 2023

Jim Hudson Ford responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

September 01, 2023

Dealership Rating
Employee Rating

Jim Hudson Ford does a great job when they service my car and truck. They are always clean when they finish working on them. Plus I received a recall on our Bronco and they sent a mobile unit to our home and More

by BILLDENNIS70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake, Jennifer

Sep 01, 2023

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 31, 2023

Dealership Rating
Employee Rating

Charged for something that was not performed. Very said to see the dishonesty in your employee’s. More

by BR3458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Risner, Terrell Hicks, Craig Ellis, Bob Hargrave, Chris Weaver , Chris Dawkins, Shane Sharpe.

Sep 01, 2023

Jim Hudson Ford responded

Can you please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com and elaborate further about the services you were charged for. Thank you!

Sep 06, 2023

Jim Hudson Ford responded

We sincerely apologize for any frustration you experienced during your interaction with our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

August 28, 2023

Dealership Rating
Employee Rating

Chris Thompson was very helpful in trying to solve my car problems. He does a good job in trying to help the customers. More

by hettie1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2023

Jim Hudson Ford responded

We're grateful for your review. Should you require any assistance, please don't hesitate to reach out!

August 28, 2023

Dealership Rating
Employee Rating

Jayson Moore was very helpful and a pleasure to work with! We were able to get our speaker fixed within days of our purchase and at no charge! However, we are still planning on updating the rear window More

by Ashleyyoung9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jayson Moore

Aug 29, 2023

Jim Hudson Ford responded

It's truly wonderful to hear that your time at our dealership was exceptional!

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