Chris Thompson
Chris Thompson at Jim Hudson Ford

Chris Thompson | Page 25

Service Advisor

Jim Hudson Ford

1201 W Main St
Lexington, SC 29072

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4.8
308 Reviews
4.8

308 Reviews

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308 Reviews of Chris Thompson

August 05, 2023

Dealership Rating
Employee Rating

Shane did a great job and the whole service team was helpful. Thanks again for your help with my vehicle. More

by ROTARY7S
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Shane Sharp, Robert Franklin

Aug 09, 2023

Jim Hudson Ford responded

Thanks for the great review. Please let us know if you need anything else in the future!

August 04, 2023

Dealership Rating
Employee Rating

Appointment made waiting short . Good service with commitment to serve customer. Next routine oil/filter change will be by appointment. Thanks More

by Whittle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Chris Dawkins

August 04, 2023

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Nice great so smart eager to help funny at times looking ahead to the future of coming back to Jim Hudson Ford... More

by FRANKH525
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

August 04, 2023

Dealership Rating
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Chris Thompson is what mekes your servic department excellent. He serves with honesty and professionalism. More

by RUSS24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Cook , Chris Dawkins

August 04, 2023

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Great experience. Very helpful, professional staff. Would recommend this dealership to anyone. Keep up the good work! More

by fmckinney63
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver , Jeff Gray

August 02, 2023

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Received great service. Waiting room was very comfortable. SUV was serviced in a timely manner. More

by smithhome
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hargrave, Chris Weaver

August 02, 2023

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Very professional crew took extra time to help me out with electronics issue even after oil change was done. Great guys. More

by rajohnson.chemist
Service Price Transparency
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Recommend Dealer
Yes

July 31, 2023

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Great service work, from the Advisor to the technicians. Dealership service waiting area was clean. More

by bobourne3
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Recommend Dealer
Yes

July 31, 2023

Dealership Rating
Employee Rating

I had an appointment at 10am. Dropped my car off at 9:50am. I was told it would be about a hour for my car to be done. Received a call at 11:30 that they just inspected it and tri More

by jenniferblock2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Hargrave, Chris Weaver

Aug 09, 2023

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, Please reach out to our Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. We are eager to address any concerns you may have.

Aug 09, 2023

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 30, 2023

Dealership Rating
Employee Rating

I've had my truck 3 months and was told that the white stains in the bed of my new truck would be taken care of. They have not. No one calls to follow up. More

by CHRISTINE29072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 09, 2023

Jim Hudson Ford responded

We apologize wholeheartedly for the regrettable experience you encountered at our dealership. Ensuring customer satisfaction is our top priority, and we highly value your feedback. To promptly resolve this matter, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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