Chris Townsend
Chris Townsend at Joseph Buick GMC

Chris Townsend

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
65 Reviews
4.6

65 Reviews

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65 Reviews of Chris Townsend

November 18, 2025

Dealership Rating
Employee Rating

Went above and beyond to help find the vehicle we wanted and finalized everything in the same day. More

by rajeholdings
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , I’Shaun Casey

Nov 18, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2025

Dealership Rating
Employee Rating

Get me together and i thank the team for there service really appreciate it thanks More

by owoods229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

Nov 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2025

Dealership Rating
Employee Rating

I’m new to the Joseph Buick GMC service department. Chris, my service tech has taken care of my new purchase and look forward to finishing off my #Warranty and the future repairs to my new used GMC Yuk More

by GRANDANTIQUEMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

November 05, 2025

Dealership Rating
Employee Rating

I bought my truck from you in 2018. Always had your service. I missed the cookies. Bring back the cookies More

by MCOLLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

Nov 06, 2025

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 27, 2025

Dealership Rating
Employee Rating

I was very satisfied with our purchase of my 2025 Encore. The staff was pleasant and helpful and I am enjoying driving my new car! More

by JULIEGOLLINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2025

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

October 07, 2025

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Employee Rating

Great experience. Quick and efficient purchase. Appreciate everyone I worked with - very friendly and professional. More

by sblewis012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill

Oct 07, 2025

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

October 03, 2025

Dealership Rating
Employee Rating

Great experience! I live 2 hours from the dealership. The sales and finance team were able to put together a deal over the phone to save time. Once I came in the servi More

by a_dubb812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith , I'shaun Casey

Oct 03, 2025

Joseph Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Buick GMC. We look forward to having you as one of our valued customers for many more years to come!

October 03, 2025

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Employee Rating

Ishawn was amazing. From the time we entered the lot until we purchased our car, he handled our journey with care. He even called a few days later to check in and to mak More

by Sydney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , Ishawn - sales representative

Oct 04, 2025

Joseph Buick GMC responded

Sydney, it's fantastic to hear that Ishawn provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Buick GMC!

July 25, 2025

Dealership Rating
Employee Rating

Let’s start with Mr. Daniel Fluker he sold my car to me 2 yrs ago. Outstanding salesman he goes above and beyond making sure customers are satisfied. When I have my car More

by bonitacarlisle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 17, 2025

Dealership Rating
Employee Rating

I love the housety everyone was so nice from the front to the shop area More

by RALLSTONYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

Jul 17, 2025

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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