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Chris Townsend
81 Reviews
81 Reviews
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81 Reviews of Chris Townsend
Verified Customer
June 25, 2024
I came in knowing what I wanted & they got me in & out quickly. Excellent service! quickly. Excellent service! More
by ddorsey602
Other Employees Tagged: Ra'Shaad Hill
June 16, 2024
Coupons were not deducted properly even with disposable fees. A woman came out from the service center to “explain”. It was more like she wanted to “set me straight” with her elevated tone of voice. If we fees. A woman came out from the service center to “explain”. It was more like she wanted to “set me straight” with her elevated tone of voice. If we use her numbers, she wrote a total of $223w/ tax on the back of the paperwork you all file. 15% off would have me down to 190w/ tax. I only wanted an oil change. Someone showed me the dirty filters and said they could replace them and the oil change for 199 or something like that. I said I had a coupon. I have no idea how you come up with these prices. The coupons never add up. In addition when I went to leave, they hadn’t washed the car as they had offered to. So I came back in but they had the “power washer” in the car wash… whatever that means. So I just left. More
by MENIJOHNSON1
Other Employees Tagged: Ra'Shaad Hill , Cashier
May 28, 2024
Could not have my my experience any better! Top notch customer service. Scott needs a raise! Top notch customer service. Scott needs a raise! More
by DGOINS
Other Employees Tagged: Ra'Shaad Hill , Matt Sensel
May 23, 2024
Matt Sensel was great in every aspect - pricing, locating the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process cou the exact color combination that my wife wanted, installing some accessories and having the vehicle here in Cincy in two days. The entire process could not have gone better! we love our new Sierra Denali 1500! More
by brad88
Other Employees Tagged: Matt Sensel
May 19, 2024
The experience was fast,and quick,I like the service . This is my number one place. . This is my number one place. . More
by thomas651
Other Employees Tagged: Ra'Shaad Hill , Matt Sensel
May 18, 2024
Service was very fast. I did not say more then 10 words to anyone. Has no problems all went well. I did not say more then 10 words to anyone. Has no problems all went well. More
by CWEESE2
Other Employees Tagged: Ra'Shaad Hill
May 08, 2024
The moment I walked in the door I was treated with kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer kindness and respect. Everything from the vehicle to the financing options were fully explained. I never felt pressured at any point. The customer service by all associates has been outstanding. Fully recommend this dealership to anyone. More
by ry_ashworth
Other Employees Tagged: Ra'Shaad Hill , Matt Sensel, Danny Fluker; Patrick Valpreda
May 07, 2024
Salesman was helpful but did not pressure. They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership They made the paperwork for the purchase as easy as possible for us even though my husband was traveling a lot and not able to get to the dealership. More
by johnstonm08
May 06, 2024
I'm always treated very well at my service visits. I feel confident the service guys will do a thorough and complete job. I feel confident the service guys will do a thorough and complete job. More
by PABALAZ208
Other Employees Tagged: Ra'Shaad Hill , Matt Sensel
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