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Chris Townsend
Chris Townsend at Joseph Buick GMC

Chris Townsend

General Manager

Joseph Buick GMC

8700 Colerain Avenue
Cincinnati, OH 45251

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4.6
70 Reviews
4.6

70 Reviews

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70 Reviews of Chris Townsend

December 03, 2025

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Employee Rating

Greetings good punctuality great environment on time service good great excellent customer service good good More

by mubashirsuharwardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Dec 03, 2025

Joseph Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Buick GMC.

December 02, 2025

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Clean dealership with friendly, accommodating staff who made the entire lease process smooth, stress-free, and enjoyable More

by abmurray47
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith , Alex and Danny - 5 Stars for both

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Dec 02, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2025

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The details cleaning, sucks. It took him 3 times to get it right. I will never get it done again. More

by PriceHalena
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Recommend Dealer
Yes
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November 22, 2025

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I experienced a fast and friendly experience. Would definitely recommend for all service needs in the future. More

by ctinacourtney80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 22, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

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Love my experience with Joseph Buick GMC they are always professional and go the extra mile! More

by ryan.hutchinson.homes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 22, 2025

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

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Employee Rating

Went above and beyond to help find the vehicle we wanted and finalized everything in the same day. More

by rajeholdings
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill , I’Shaun Casey

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Nov 18, 2025

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 14, 2025

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Get me together and i thank the team for there service really appreciate it thanks More

by owoods229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 14, 2025

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 09, 2025

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I’m new to the Joseph Buick GMC service department. Chris, my service tech has taken care of my new purchase and look forward to finishing off my #Warranty and the future repairs to my new used GMC Yuk More

by GRANDANTIQUEMALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

November 05, 2025

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I bought my truck from you in 2018. Always had your service. I missed the cookies. Bring back the cookies More

by MCOLLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ra'Shaad Hill, Steve Galbraith

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Nov 06, 2025

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 27, 2025

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Employee Rating

I was very satisfied with our purchase of my 2025 Encore. The staff was pleasant and helpful and I am enjoying driving my new car! More

by JULIEGOLLINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 27, 2025

Joseph Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Buick GMC are glad to have you as a customer.

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