Dealership Experience
7 yrs, 4 mos
Languages Spoken
English
Spanish
488 Reviews
Write a Review488 Reviews of Chris Valencia
December 01, 2020
In for regular service (24,000 mile). Out in under an hour with prompt, courteous service. All work was explained in detail. Never rushed. Have been going to Tucson Subaru for approx. five years with hour with prompt, courteous service. All work was explained in detail. Never rushed. Have been going to Tucson Subaru for approx. five years with the same excellent experience every time. More
December 01, 2020
Probably one of the best service experiences I've ever had! Chris was polite, patient, and helpful. I hope that I can request his help next time I return. had! Chris was polite, patient, and helpful. I hope that I can request his help next time I return. More
Other Employees Tagged: Darla Muckley
December 01, 2020
Thanks to Chris for replacing my battery, unfortunately that did not solve my problem, the car was dead the next morning. Will take to my local dealer for a full analysis that did not solve my problem, the car was dead the next morning. Will take to my local dealer for a full analysis More
December 01, 2020
Fast and efficient service, will go back again. They have charging ports in waiting area. Safe operation to prevent covid. Good physical distancing and everyone wears mask have charging ports in waiting area. Safe operation to prevent covid. Good physical distancing and everyone wears mask More
November 23, 2020
Chris provided extraordinary service, and he was very friendly. After my experience taking my car in for service, I would recommend Tucson Subaru to friends and family friendly. After my experience taking my car in for service, I would recommend Tucson Subaru to friends and family More
November 21, 2020
Tucson Subaru personifies customer service throughout the dealership. Kevin and Tony in Sales were helpful and direct without being pushy. When I ran into a battery problem on a cross country trip Tony worke dealership. Kevin and Tony in Sales were helpful and direct without being pushy. When I ran into a battery problem on a cross country trip Tony worked with me to insure the battery was replaced in an area without a Subaru dealer. Louie in Finance worked with me as well to insure I got the best deal for the various dealer options. At the 6 month service Chris was respectful and on top of the activity. When the decision was made to replace a battery cable that was not in stock, he quickly got me into a "loaner" and on my way. The work was then completed professionally without any hassle. During the initial wait, I was able to discuss a number of the features on the car with Steve, who has endless knowledge of the equipment and clarified several questions for me. The facility was extremely clean and is constantly monitored to insure Covid standards for sanitation and social processes are maintained. I was comfortable with the safety precautions throughout the visit. Overall, one of the best interactions I have experienced regardless of business type. Well done. More
Other Employees Tagged: Kevin McDougall , Louie Ascencio, Tony Keovorabouth, Steve, who performs follow up checks with new car owners and explains new car features.
November 15, 2020
Have had 2 service appointments with this dealer and have come to expect the very best in service and courtesy. This time Chris Valencia carried on the tradition. Super service, pleasant interaction and a come to expect the very best in service and courtesy. This time Chris Valencia carried on the tradition. Super service, pleasant interaction and a very pleasant waiting environment. More
November 11, 2020
Chris was very helpful and answered all my questions. Tucson Subaru has always been great when I bring my car in for service. They explain everything and let me know what has to be done next time Tucson Subaru has always been great when I bring my car in for service. They explain everything and let me know what has to be done next time More
Other Employees Tagged: Scott Buford
November 09, 2020
Friendly and helpful service department. Chris has been very pleasant every time I have been in. There serve is fast and top quality i always take my vehicle to stem at Tucson Subaru!! very pleasant every time I have been in. There serve is fast and top quality i always take my vehicle to stem at Tucson Subaru!! More

