Chris Yates | Page 38

service was good. Car was done near the time projected. Chris did a good job explaining the work done and ne need for future work. Car was done near the time projected. Chris did a good job explaining the work done and ne need for future work. More

by TKIL100 Verified Customer Verified Customer

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One of the best Dealers to get service. They don't nit-pic on inspections and are thorough when they do the job. The Service team is great , and they do take the time to explain any repai They don't nit-pic on inspections and are thorough when they do the job. The Service team is great , and they do take the time to explain any repair done or needed. Chris Yates has been my team service manager for quite some time and should be commended . I would highly recommend Davis Acura's service department for any make and model car needing repair. More

by gpmp Verified Customer Verified Customer

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Since buying my vehicle I have taken it to Davis for service. The staff is knowledgeable and very friendly. The work is done quickly and before any work started the advisor explains all. service. The staff is knowledgeable and very friendly. The work is done quickly and before any work started the advisor explains all. More

by Tony E Verified Customer Verified Customer

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This last visit for service left me with a negative feeling concerning the ethics of the service writer I dealt with. I was scheduled for a transmission service and was told there was a substantial up feeling concerning the ethics of the service writer I dealt with. I was scheduled for a transmission service and was told there was a substantial upcharge to the normal price because my RDX had a nine-speed transmission. I know my RDX does not contain a nine-speed transmission and challenged the service writer. He conceded that I was correct and removed the upcharge. If I didn't know my car's specs and didn't challenge the service writer I would have been charged substantially more. After the state inspection was done the service writer VERY strongly suggested that I replace both the front and rear brakes as well as the rotors. He gave me a cock and bull story about the brake pads slipping out if they weren't replaced. There was enough brake pad left to pass state inspection. It is a shame that I have lost all confidence in Davis Acura's service department. This is the 3rd automobile I've purchased from Davis and will probably be the last. My wife is planning to purchase a new car next month and we are removing Acura from the list of prospective cars. More

by LBEVITZ Verified Customer Verified Customer

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Very professional. They have service down to a science. I just wish that a loaner was more readily available, but they do have a great shuttle service. They have service down to a science. I just wish that a loaner was more readily available, but they do have a great shuttle service. More

by shijuvadakot Verified Customer Verified Customer

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Good communication skills with ease of making appointment. Workmanship was excellent. Would recommend highly to friends. appointment. Workmanship was excellent. Would recommend highly to friends. More

by ROGERS215 Verified Customer Verified Customer

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Staff is Friendly, Prompt, Professional and the waiting room is clean organized with supplies. Commuted job is done on time and job Well done! Thank you room is clean organized with supplies. Commuted job is done on time and job Well done! Thank you More

by RPICHAIYAN Verified Customer Verified Customer

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The guys were so pleasant to work with. They had my tire done in a timely manner. Hassle free. Thank you They had my tire done in a timely manner. Hassle free. Thank you More

by felliott117 Verified Customer Verified Customer

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I am dealing with Davis Acura for the last 11 years for buying new car and for service. Their service is so great and excellent. I am so happy to be the customer of Davis Acura. buying new car and for service. Their service is so great and excellent. I am so happy to be the customer of Davis Acura. More

by THOMASAMPATTU Verified Customer Verified Customer

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Very responsive and courteous. Always informa tive, clearly explaining issue at hand and solutions. Chris Yates, my service contact at Davis Acura is exceptional and makes my serv Always informa tive, clearly explaining issue at hand and solutions. Chris Yates, my service contact at Davis Acura is exceptional and makes my service experience great. SERVICE EXPERIENCES ARE THE MOST IMPORTANT FACTOR WHEN DETERMINING MY FUTURE CAR PURCHASE WITH DEALERSHIP. EVERY DEALER SHOULD DISCUSS THEIR SERVICE OFFERINGS & OFFER TOUR OF THEIR SERVICE DEPT, PRIOR TO EACH SALE!!! GREAT SELLING FEATURE!!! More

by BJMORTENSEN Verified Customer Verified Customer

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