Chris Yates
Chris Yates at Davis Acura

Chris Yates

Service Advisor

Davis Acura

2051 E. Lincoln Hwy
Langhorne, PA 19047

4.8
1,063 Reviews
4.8

1,063 Reviews

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1063 Reviews of Chris Yates

April 24, 2024

Dealership Rating
Employee Rating

Davis Acura has been my choice for servicing all my vehicles - including my 2016 RDX, 2002 Lexus SC 430 & 2000 Jeep Grand Cherokee. Service is outstanding, staff professional. & Knowledgable & charges More

by BGORODETZER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Caphil Sooknanan , Steve Pulli

Apr 24, 2024

Davis Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2024

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They provided top notch customer service, clear communication of needed repair work, cost, and quality repair work. More

by MBerg
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ed Riley, Caphil Sooknanan

Apr 24, 2024

Davis Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 17, 2024

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It has a (nearly) full supply of needed parts, and experienced mechanics who know which are required. More

by ESDO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 18, 2024

Davis Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Davis Acura.

March 25, 2024

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Great customer service and amazing work environment and awesome waiting area. Absolutely wonderful and satisfying service. More

by RKWESSEH
Recommend Dealer
Yes

Other Employees Tagged: Chris Yates

Mar 26, 2024

Davis Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Davis Acura, we look forward to having you as one of our valued customers for many more years to come!

Mar 25, 2024

RKWESSEH responded

David Acura dealership have the greater services providing to their customers. The teams there are very awesome and friendly as well timely on services. Its very convenient and great waiting area warm atmosphere 😀. Services your vehicle with Davidacura dealership, is a great and awesome experience.

March 25, 2024

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Chris Y. was very helpful getting me an appointment, and Jonathan F. and Michael S. took great care of me and my car. More

by R2GIFTS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Figuer and Michael Sogness

Mar 26, 2024

Davis Acura responded

Chris, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jonathan, Michael, and Chris. Please don't hesitate to let us know if we can be of further assistance.

February 09, 2024

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The team of service advisors at Davis Acura lack accountability. I expect to be in good hands especially at Davis but was ignored and treated poorly. Chris Yates, David, and Jonathan Figueroa, need More

by jj221
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: David

Feb 12, 2024

Davis Acura responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 25, 2024

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Employee Rating

I replaced the OEM wind shield from Davis Acura. After that my line keeping assistance are not working properly. I take to Davis they keep my mdx for 2 days and say ever andworking normal. When I dr More

by jophy.joseph25
Service Price Transparency
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Recommend Dealer
No
Jan 28, 2024

Davis Acura responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 13, 2023

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Employee Rating

Didn’t felt like my issue was taken seriously. I know I bought a preowned car and noticed some rattling but left feeling like nothing will come out of this visit. Asked about checking the tire pre More

by Clu127
Service Price Transparency
Service Time
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Recommend Dealer
No

Other Employees Tagged: Caphil Sooknanan

Nov 14, 2023

Davis Acura responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Steve Pulli Service Manager 215-943-7000 extension 1503

November 11, 2023

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I highly recommend Davis Acura. From the salespeople to the service people they are all great. More

by jackieL3
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2023

Davis Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

November 10, 2023

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I had a good experience getting my car inspected and brake pads replaced. Thank you More

by lee6mc
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2023

Davis Acura responded

Thank you for taking the time to leave us a five-star rating. Thank you for choosing Davis Acura; we look forward to having you as a valued customer for many years to come! 2023 Pennsylvania Acura Dealership of the Year Steve Pulli Service Manager 215-943-7000 extension 1503

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