Chris Yates | Page 46

I have an older acura. After having work done from another shop, it started having this intense vibration. I took it back and they reassured me everything is fine and it's just the age of my car. I m another shop, it started having this intense vibration. I took it back and they reassured me everything is fine and it's just the age of my car. I missed the way my acura used to drive. I took it to Davis Acura for 2nd opinion. They gave me a complete write up of the diagnosis, and pinpointed to where vibration was coming from, with nice color photos. Jason went through the report with me. He was confident the other shop put an incorrect part. I had Davis Acura replace it with the correct one, and no more vibration. Christian was there when I picked up the car, and he said the mechanic even noticed there is a night and day difference of how the car sounds. I am very thankful to the skilled mechanics at Davis Acura. And love the amazing customer service experience that Jason and Christian provided. More

by All4Wheels Verified Customer Verified Customer

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Professional and knowledgeable service personnel Provide Professional and knowledgeable service personnel Provide their recommendations and take time to discuss everything with you to give you options Professional and knowledgeable service personnel Provide their recommendations and take time to discuss everything with you to give you options More

by MARIEROSEMORRIS Verified Customer Verified Customer

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When I arrived for my Acura's Penna State inspection appoint, I found that I did not have a current car registration or a current car insurance card. My Service rep, Chris, helped me get a copy of my ne appoint, I found that I did not have a current car registration or a current car insurance card. My Service rep, Chris, helped me get a copy of my new car registration online right from his desktop computer in a matter of minutes (my credit card, of course!). Then, I called my car insurance agent and had them email a copy of my current car insurance directly to Chris, which he printed for me. Wallah! Other than feeling a bit stupid, I was extremely grateful that everything went so smoothly. That's over-and-beyond GOOD CUSTOMER SERVICE! More

by RAYSABA Verified Customer Verified Customer

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Making the appointment was fast and easy. I was in and out Chris Yates was very friendly. out Chris Yates was very friendly. More

by DMPETERSON8557 Verified Customer Verified Customer

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Great service hit everything done including tires and detailing in one day as promised - yeah! detailing in one day as promised - yeah! More

by pvkelly7 Verified Customer Verified Customer

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Amazing service center very attentive clean fair price Steve fully is always amazing as well as the rest of the service department staff would highly recommend Steve fully is always amazing as well as the rest of the service department staff would highly recommend More

by GRIMESJ02 Verified Customer Verified Customer

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Service dept is great ! Always a nice experience !they are why I stay with my Acura!! are why I stay with my Acura!! More

by TLX Verified Customer Verified Customer

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An excellent experience from making an appointment to the free shuttle to my MDX running the best it ever has. Outstanding service! I will be back! free shuttle to my MDX running the best it ever has. Outstanding service! I will be back! More

by Don Lafferty Verified Customer Verified Customer

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Great service every time I have brought my car in. Customer Service is always excellent. Customer Service is always excellent. More

by Murphj75 Verified Customer Verified Customer

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Chris Yates was outstanding. Very responsive and helpful. Very clear on work that was done Thank you helpful. Very clear on work that was done Thank you More

by JBFARNAN Verified Customer Verified Customer

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