They were very pleasant and extremely easy to work with.
They reviewed all the things they were going to do and got it done quickly. Excellent Service
They reviewed all the things they were going to do and got it done quickly. Excellent Service
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by biavag
Service Price Transparency
Other Employees Tagged:
Matt
Apr 18, 2026 -
Shottenkirk Toyota San Antonio responded
We’re delighted you found our team pleasant and efficient while servicing your Toyota RAV4. Thank you for noting how clearly we reviewed each step and completed the work quickly. We appreciate your feedback and look forward to supporting your vehicle needs again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Great service on all aspects.
Timely service. Friendly employees and customer. Great customer service from all aspects
Timely service. Friendly employees and customer. Great customer service from all aspects
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by Joseph.njume@yahoo.com
Service Price Transparency
Apr 13, 2026 -
Shottenkirk Toyota San Antonio responded
Great to hear Christian and our staff delivered fast and friendly service for your Toyota RAV4. Thank you for recognizing every aspect of our care. We appreciate your trust and are here when you need assistance again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Excellent service as associate was very kind in
explaining everything I asked. Excellent service.
Service
explaining everything I asked. Excellent service.
Service
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by gamarita43
Service Price Transparency
Apr 12, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for highlighting Christian’s clear explanations during your Toyota 4Runner service. We’re glad the visit went smoothly and all your questions were answered. Your five-star feedback means a lot, and we look forward to helping you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Brought in my vehicle for maintenance, booked a day
prior. My service coordinator was Tyler. He provided great service in a courteous efficient way. Kept me up to date via text. Sent me report of issue
prior. My service coordinator was Tyler. He provided great service in a courteous efficient way. Kept me up to date via text. Sent me report of issues that needed to be addressed including video. It was a busy typical Saturday so there was no surprise that had to wait 4 hours for my vehicle to be ready. I had the option to use the shuttle which I’ve used other times but opted to stay and just walk next door to grab lunch.
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by irma2chr169
Service Price Transparency
Other Employees Tagged:
Tyler ( Great service and attitude)
Apr 13, 2026 -
Shottenkirk Toyota San Antonio responded
Irma, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
The staff took care of the service were phenomenal.
They deserve every praise. Thank you
They deserve every praise. Thank you
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by Fatih
Service Price Transparency
Apr 11, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for commending our service team. We are glad your Toyota Sienna received excellent care. We look forward to assisting you again for any future needs.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
I called Shottenkirk directly for a quick oil change out
of the blue and once I arrived I was quickly greeted, prompted with expectations and I was seated for less than 30 minutes. My service advisor Matt w
of the blue and once I arrived I was quickly greeted, prompted with expectations and I was seated for less than 30 minutes. My service advisor Matt was quick,professional, and courteous to my needs and in no way pushy about recommended maintenance. I will most certainly return if this kind of service keeps up at Shottenkirk Toyota.
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by caleb.killgore92
Service Price Transparency
Other Employees Tagged:
MATT ALEXANDER
Apr 09, 2026 -
Shottenkirk Toyota San Antonio responded
We’re thrilled to hear your Toyota Corolla received a quick oil change, clear guidance, and courteous, non-pushy care. We look forward to welcoming you back for another seamless visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
We recently purchased a new Highlander here and our sales
representative,Omari, was amazing. So kind , patient and knowledgeable. Fast forward four weeks and my beautiful car was scratched. Shelby helped m
representative,Omari, was amazing. So kind , patient and knowledgeable. Fast forward four weeks and my beautiful car was scratched. Shelby helped me find out if it was warranty covered. It wasn’t, but she helped me and scheduled the scratch repair for the very same day. She was so helpful and kind and had great communication. Matt provided excellent shuttle service both ways while my car was repaired back to perfect. Everyone was amazing!
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by rrja2004
Service Price Transparency
Other Employees Tagged:
Omari Frazier
, Shelby (service) and Matt (shuttle)
Apr 09, 2026 -
Shottenkirk Toyota San Antonio responded
It’s wonderful to hear Omari provided such a knowledgeable and patient experience when you purchased your new Highlander Hybrid. We’re pleased our team arranged a same-day repair for the scratch and provided shuttle transportation both ways while your vehicle was being serviced. Thank you for sharing how our staff made everything run smoothly.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
The service center is, The Best in San Antonio, J.
j ,has been taking care of customer's for 10 years!! And service Manager, is always quick to take care of problems, if they arise, I have been goi
j ,has been taking care of customer's for 10 years!! And service Manager, is always quick to take care of problems, if they arise, I have been going to get my car service there for about6 years and so has my family members and friends, we all agree, its The Best !! We Appreciate , The Team!!
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by Dinabweeks55
Service Price Transparency
Other Employees Tagged:
J.j.
Apr 08, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for trusting us with your Toyota Camry Hybrid over the past six years. We’re glad Christian and the team have been able to quickly address any issues and keep you and your family satisfied. Your recommendation means a great deal, and we look forward to serving you again soon.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Only issue, no one to direct once I pulled in, waited 15
minutes before contact
minutes before contact
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by pperella1971
Service Price Transparency
Other Employees Tagged:
James was main contact
Apr 09, 2026 -
Shottenkirk Toyota San Antonio responded
Thank you for taking the time to leave a review. We sincerely value your business and apologize for the confusion caused by our lack of personnel to direct you.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Our service advisor, JJ, was excellent.
Chia tea was tasty but need to provide some snacks.
Chia tea was tasty but need to provide some snacks.
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by dlguyer
Service Price Transparency
Apr 08, 2026 -
Shottenkirk Toyota San Antonio responded
It’s wonderful to hear Christian provided top-notch service for your Toyota Camry visit. Thank you for enjoying the chia tea and for the suggestion about snacks; we’ll look into adding some to the waiting area.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
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