Christian Ayala | Page 3

You are good. I still can’t believe that you charged $160 for an alignment in the first two years that I‘be had the vehicle. The alignment shouldn’t go bad in less I still can’t believe that you charged $160 for an alignment in the first two years that I‘be had the vehicle. The alignment shouldn’t go bad in less than two years of service. More

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efficient -professional- quality- customer-service - focused-on time - management cares - follow up - for customer- satisfaction ! focused-on time - management cares - follow up - for customer- satisfaction ! More

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Service advisor was professional and knowledgeable. They finish before the promise time. I was happy with the service They finish before the promise time. I was happy with the service More

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The service was great and the staff were very accommodating. The area was also nice. It was clean and tidy. accommodating. The area was also nice. It was clean and tidy. More

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This was my first time taking my car to the service department. I was a little nervous cause I’m really not familiar with this dealership. But I was very pleasantly surprised. The staff was courteous, department. I was a little nervous cause I’m really not familiar with this dealership. But I was very pleasantly surprised. The staff was courteous, helpful, and the cost was much less than I expected. I will be returning. More

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The service staff, namely Pierce, was courteous, competent and very professional. This was my first time at SHOTTENKIRK Toyota and he demonstrated on behalf of your dealership that service was comp competent and very professional. This was my first time at SHOTTENKIRK Toyota and he demonstrated on behalf of your dealership that service was comprehensive, throughout and respectful of the consumer. I appreciate the texts informing me of my car’s needs, my options, the costs, and my consents. It has been very pleasant experience, thus I plan to return for further service. There is one improvement suggestion that service can include and that is a quick drive through the car wash. In that one respect, THE BEST service my 10 yr old (very reliable) RAV4 was from Mike Ceccon of Miller Toyota in NJ. Thank you to Pierce for a most pleasant experience. SHOTTENKIRK is 2nd best. More

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Great customer service . . JJ was very Professional and kept me informed on My Front Runner . JJ was very Professional and kept me informed on My Front Runner More

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My service advisor Elizabeth Rodriguez was very helpful and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the de and communicating was on point with every update that was going on with my car. …whoever she was that work on my car Thank you so much for all the detail that I needed to do. I didn’t half the stuff until she pointed it and showed me a video. Again thank yall so much for all of this. Yall are the reason why I will be coming back!!!!! More

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Service department is efficient and does excellent work. Front desk personnel are outstanding. Thank you Front desk personnel are outstanding. Thank you More

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Shottenkirk got my Tubdra in and out quick. Diagnosed the issue and handled it with care. Diagnosed the issue and handled it with care. More

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