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Christian Ayala

Overview Reviews (402) Inventory (702)

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Christian Ayala

Christian Ayala | Page 3

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0

402 Reviews

Overview Reviews (402) Inventory (702)

5.0

402 Reviews

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402 Reviews of Christian Ayala

June 17, 2026

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The service dept is really class leading -- the sales not so much and I will not buy a vehicle there again so much and I will not buy a vehicle there again More

by fvanzyltx

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Workmanship

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Recommend Dealer

Yes

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Jun 18, 2026 -

Shottenkirk Toyota San Antonio responded

We appreciate your business and hope to see you again soon! We look forward to assisting you with your future service needs at Shottenkirk Toyota San Antonio!

June 16, 2026

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Good Service, as per usual. It took a bit longer but it was busy and will come back for service. It took a bit longer but it was busy and will come back for service. More

by isaiahjaquez

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Workmanship

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Recommend Dealer

Yes

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Jun 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra Hybrid even with the longer wait. Christian and the team appreciate your understanding during a busy day. We look forward to welcoming you back for your next service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 16, 2026

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I was welcomed and informed of procedures and protocols shown the conveniences if needed very friendly staff will gladly recommend shown the conveniences if needed very friendly staff will gladly recommend More

by Pete

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth

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Jun 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for trusting us with your Toyota Tundra. We’re glad our team made you feel welcome and clearly explained our procedures and conveniences. Your recommendation means a lot and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 12, 2026

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Service was great as usual. I have stayed with this dealership and their new owners are doing a great job. And the service advisor Kyle Williams was on top of it when I came for I have stayed with this dealership and their new owners are doing a great job. And the service advisor Kyle Williams was on top of it when I came for my service. He is awesome More

by Millerleonard77

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kyle Williams

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Jun 12, 2026 -

Shottenkirk Toyota San Antonio responded

We’re delighted to hear our new ownership and service team exceeded your expectations during your recent Toyota service. Your continued loyalty means a lot to us. We look forward to welcoming you back soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 11, 2026

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Excellent service and excellent attention. The work was completed within the estimated timeframe. They met expectations. The work was completed within the estimated timeframe. They met expectations. More

by bergsonhernandez

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Aaron

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Jun 11, 2026 -

Shottenkirk Toyota San Antonio responded

It’s great to hear the attentive care and prompt completion of your Toyota RAV4 service. Christian and our team are glad to have met your expectations and appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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My advisor John was awesome. Everyone seemed friendly. I liked how someone came around and asked if you wanted coffee or water. I do think they should add complementary snacks li Everyone seemed friendly. I liked how someone came around and asked if you wanted coffee or water. I do think they should add complementary snacks like other dealerships do. More

by Kim

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: John Clayton

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Jun 10, 2026 -

Shottenkirk Toyota San Antonio responded

It’s wonderful to know your Toyota Tacoma service went smoothly and you felt welcomed by our team. Thank you for letting us know you enjoyed the beverage service and for suggesting we add light snacks. We look forward to supporting your Tacoma’s needs at your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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Mathew Alexander has been my service guy, and he has taken care of anything I need done. He's always on point on everything. Mathew is a great asset to your company, and I do recommend you try them. The taken care of anything I need done. He's always on point on everything. Mathew is a great asset to your company, and I do recommend you try them. They have a great, comfortable waiting room with drinks and TV while you wait, or they have a shuttle. More

by herberthconst

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Mathew Alexander

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Jun 11, 2026 -

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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Very good experience with Shottenkirk Toyota. Same day, quick service and kept me informed about recall work another dealer failed to perform properly. Highly recommend! Same day, quick service and kept me informed about recall work another dealer failed to perform properly. Highly recommend! More

by jtmartinsrus

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rental counter person was very friendly and helpful

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Jun 10, 2026 -

Shottenkirk Toyota San Antonio responded

Christian and our team appreciate your recommendation. We’re glad we could complete your Toyota’s recall work quickly and keep you informed throughout. Thank you for sharing your experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

June 10, 2026

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It’s okay they are just not what I expected and they are just focusing the new costumes just focusing the new costumes More

by fernando

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Jun 13, 2026 -

Shottenkirk Toyota San Antonio responded

Fernando, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please contact us at (210) 526-2851 and ask for one of our managers.

June 10, 2026

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BriAnna Martinez was very attentive to my questions and concerns. Great customer service. She was quick in answering my questions thru text, which was my preference. concerns. Great customer service. She was quick in answering my questions thru text, which was my preference. More

by Sativaisabel

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: BriAnna Martinez

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Jun 10, 2026 -

Shottenkirk Toyota San Antonio responded

We’re glad that texting worked well for you and that our team addressed your questions promptly. Thank you for trusting us with your Toyota RAV4 service. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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