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Christian Ayala

Overview Reviews (423) Inventory (666)

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Christian Ayala

Christian Ayala | Page 20

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0

423 Reviews

Overview Reviews (423) Inventory (666)

5.0

423 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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423 Reviews of Christian Ayala

January 21, 2026

Dealership Rating

Employee Rating

Great on time service. Will use this dealership for all my service issues. Thanks again Will use this dealership for all my service issues. Thanks again More

by dfgayle3

Recommend Dealer

Yes

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Jan 21, 2026 -

Shottenkirk Toyota San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 21, 2026

Dealership Rating

Employee Rating

Schedule an appointment on Monday January 19th at 9:00 am. Arrived at the service area a few minutes early. They accepted our vehicle fight away. The service agent said the warranty work would take about am. Arrived at the service area a few minutes early. They accepted our vehicle fight away. The service agent said the warranty work would take about two hours. The work was done in the time frame suggested. We were happy with the service agent and the work done . Thanks. More

by AMOSWACO

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2026 -

Shottenkirk Toyota San Antonio responded

Thanks for sharing your thoughts about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 20, 2026

Dealership Rating

Employee Rating

The Best Toyota Dealership in SanAntonio. I purchased my vehicles there and service them there. I purchased my vehicles there and service them there. More

by gutzdl

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misha Mahvelati , James Greene

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Jan 20, 2026 -

Shottenkirk Toyota San Antonio responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota San Antonio! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 20, 2026

Dealership Rating

Employee Rating

Much better management than previous Service was complete much sooner than promised I wish I had simply waited instead of dropping the car off as it was completed within 2 hours instead of the nex complete much sooner than promised I wish I had simply waited instead of dropping the car off as it was completed within 2 hours instead of the next day More

by dj53

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Shottenkirk Toyota San Antonio responded

January 20, 2026

Dealership Rating

Employee Rating

James Greene was phenominal. The definition of professional and helpful! I will be returning again for any future recalls or work. The definition of professional and helpful! I will be returning again for any future recalls or work. More

by THEJOLLYROGERX

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Greene

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Jan 20, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 16, 2026

Dealership Rating

Employee Rating

Good good good good great good good good good good good great and excellent everything great and excellent everything More

by Josecarlos.Rodriguez87

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2026 -

Shottenkirk Toyota San Antonio responded

Thanks for sharing about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 15, 2026

Dealership Rating

Employee Rating

My tech advisor; Shelby did a wonderful job talking care of my first service and a recall. The only I wished that she’d do was setting up next service appointment for me. That will eliminate another phone c of my first service and a recall. The only I wished that she’d do was setting up next service appointment for me. That will eliminate another phone call. More

by Chindk84

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: My tech advisor was Shelby, not Christian

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Jan 15, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 14, 2026

Dealership Rating

Employee Rating

Quick to take vehicle in, kept me updated. Vehicle provided when promised. Had shuttle to and from dealership. Vehicle provided when promised. Had shuttle to and from dealership. More

by James

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 15, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for choosing Shottenkirk Toyota San Antonio. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 14, 2026

Dealership Rating

Employee Rating

Immediately greeted when I drove in. Service completed in a reasonable amount of time and boll was as expected Service completed in a reasonable amount of time and boll was as expected More

by Tom

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elizabeth R.

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Jan 15, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you, Tom! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota San Antonio. We look forward to having you as one of our valued customers for many more years to come!

January 14, 2026

Dealership Rating

Employee Rating

Quick in and out service. Smooth interaction with the service professional. Will definitely be returning. Smooth interaction with the service professional. Will definitely be returning. More

by KENNETH.SPENCER24

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 14, 2026 -

Shottenkirk Toyota San Antonio responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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