Felt comfortable, staff treated me nice.
Car runs good. Very informative of vehicle. Will return
Car runs good. Very informative of vehicle. Will return
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by Celenesalome
Service Price Transparency
Oct 27, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Amazing and fast service.
Very happy customer. The girls that received me at service area was very knowledgeable and nice
Very happy customer. The girls that received me at service area was very knowledgeable and nice
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by oscar_pe75
Service Price Transparency
Oct 25, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Best customer service in San Antonio TX.
Huge shout out to my severe rep. ART.
Huge shout out to my severe rep. ART.
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by Olga.espericueta
Service Price Transparency
Other Employees Tagged:
Art
Oct 24, 2025 -
Shottenkirk Toyota San Antonio responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
It was a very professional service!
!! Time management, exploration of the situation, contact when it is ready to be picked up.
!! Time management, exploration of the situation, contact when it is ready to be picked up.
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by 1986kulesholga
Service Price Transparency
Oct 24, 2025 -
Shottenkirk Toyota San Antonio responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Great service and amazing customer service!
JJ, my service lead was very attentive and responsive to my needs. Thank you!
JJ, my service lead was very attentive and responsive to my needs. Thank you!
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by virgilio.carter
Service Price Transparency
Other Employees Tagged:
JJ
Oct 23, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota San Antonio to be a positive one. Please don't hesitate to reach out if you need anything else.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Very knowledgeable staff, extremely friendly, clean area,
they keep you up to date with the service
they keep you up to date with the service
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by nydanny22
Service Price Transparency
Oct 23, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Dropped off at 8 am service completed less than an hour
later. Responsiveness off the charts. Very comfortable waiting area. Can’t wait to buy another car from Shottenkirk!
later. Responsiveness off the charts. Very comfortable waiting area. Can’t wait to buy another car from Shottenkirk!
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by Sarah
Service Price Transparency
Other Employees Tagged:
Kyle
Oct 22, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota San Antonio.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
I had a great experience at Shottenkirk Toyota.
From the moment I arrived, the staff was friendly, professional, and genuinely cared about getting my vehicle back on the road safely. They took the
From the moment I arrived, the staff was friendly, professional, and genuinely cared about getting my vehicle back on the road safely. They took the time to explain what was needed, gave me fair and transparent pricing, and finished the work sooner than expected.
My vehicle runs smoother than ever, and I really appreciate their honesty—no upselling or unnecessary repairs, just good, dependable service. I’ve been relying on your service center for years and I’ll definitely be bringing my vehicle back here for future maintenance and recommending them to friends and family!
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by Saucedo-diana
Service Price Transparency
Other Employees Tagged:
John Cooper Service Technician Tyler Service Writer
Oct 21, 2025 -
Shottenkirk Toyota San Antonio responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota San Antonio!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
EASY APPOINTMENT FROM MY CALL TO JJ SAENZE.
JJ IS ALWAYS VERY COURTEOUS AND HELPFUL. WE APPRECIATE THE VIEW AND EXPLANATION OF THE MAINTENANCE FINDINGS.
WE ALSO APPRECIATE HIS TEXT WHEN OUR
JJ IS ALWAYS VERY COURTEOUS AND HELPFUL. WE APPRECIATE THE VIEW AND EXPLANATION OF THE MAINTENANCE FINDINGS.
WE ALSO APPRECIATE HIS TEXT WHEN OUR HIGHLANDER WAS READY FOR PICK UP.
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by coachfleener
Service Price Transparency
Oct 19, 2025 -
Shottenkirk Toyota San Antonio responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
Amazing customer service!
My advisor, Jesse “JJ” saw me right away - no waiting. Jesse kept in contact with me the whole time and then personally called me when my car was r
My advisor, Jesse “JJ” saw me right away - no waiting. Jesse kept in contact with me the whole time and then personally called me when my car was ready. When I came to pick up my car, I didn’t have to wait when checking out. I will return to Shottenkirk Toyota again and again! Thank you!
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by marypat.dettmer
Service Price Transparency
Other Employees Tagged:
Jesse “JJ” Saenz
Oct 18, 2025 -
Shottenkirk Toyota San Antonio responded
Thanks for sharing your thoughts about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon!
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!
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