I was very pleased with my service My advisor Carol Ann
Higie was very helpful and knowledgeable and friendly. I would highly suggest Shottenkirk Toyota for all vehicle service. I will always do business w
Higie was very helpful and knowledgeable and friendly. I would highly suggest Shottenkirk Toyota for all vehicle service. I will always do business with them. They also have me a military discount.
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by vrichmond48
Service Price Transparency
Other Employees Tagged:
Carol Ann Higie
Jul 16, 2025 -
vrichmond48 responded
I was very pleased with my service my advisor Carol Ann Higie was very helpful and knowledgeable and friendly I would highly recommend suggest Shottenkirk Toyota for all vehicle service. I always did business with them they also gave me a military discount.
My first service appointment for my new car was performed
quickly. I received a text notification about what was done. The service rep was very professional and accommodating. The waiting chairs are comfo
quickly. I received a text notification about what was done. The service rep was very professional and accommodating. The waiting chairs are comfortable. I was very pleased.
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by gulf4444
Service Price Transparency
Other Employees Tagged:
Donivan Baldwin
Jul 16, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you for sharing your experience! We're so glad to hear your first service visit went smoothly and efficiently. It's great to know our team kept you informed and that your service advisor was both professional and accommodating. We’re also happy you found the waiting area comfortable—we want every part of your visit to be a positive one. We truly appreciate your feedback and look forward to seeing you at your next visit!
Great service with professional attention to details.
Lobby was clean. Customer service great. Thank you.
Lobby was clean. Customer service great. Thank you.
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by Linda
Service Price Transparency
Jul 16, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you for the great feedback! We're glad to hear you received professional, detail-oriented service and that you enjoyed our clean and welcoming lobby. Providing excellent customer service is always our priority, and we truly appreciate you taking the time to recognize the team's efforts. We look forward to seeing you again soon!
Outstanding service provided by all members of
Shottenkirk Toyota SanAntonio. They worked together as a team! Exceptional!🇺🇸❤️
Shottenkirk Toyota SanAntonio. They worked together as a team! Exceptional!🇺🇸❤️
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by Cdmainz3
Service Price Transparency
Jul 16, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our team at Shottenkirk Toyota San Antonio provided you with outstanding service and worked together to make your visit exceptional.
Your feedback means a great deal to us, and we’ll be sure to share your comments with the entire team—they’ll be proud to know their efforts made such a positive impact.
We truly appreciate your support and look forward to serving you again in the future!
The service department is great.
Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline.
Easy to schedule with. Quick and efficient. And they communicate really well about your car and the timeline.
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by Julie.carter005
Service Price Transparency
Other Employees Tagged:
JJ
Jul 12, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for the kind words! We’re thrilled to hear that you had a positive experience with our service department. We strive to make everything as smooth and efficient as possible for our customers, and it’s great to know that our scheduling, communication, and turnaround time met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!
Very efficient and great staff.
I’ve been traveling for over a month from Florida from FL, GA, SC,NC,VA,MD, DE,NJ, PA, OH, IN, IL,
IA, NE, Co, NM, and TX, so far. My maintenance n
I’ve been traveling for over a month from Florida from FL, GA, SC,NC,VA,MD, DE,NJ, PA, OH, IN, IL,
IA, NE, Co, NM, and TX, so far. My maintenance notice came on around NE.
While at my friend's home in TX I called Toyota San Antonio I got an appointment the next day and they found no problems.
Thank you Toyota for the free expedited
Service. My last Camry lasted 20 yrs and is still going strong as a first car for a 16yr old .
I live in South Daytona.
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by Dont have one
Service Price Transparency
Jul 12, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for sharing your experience! We’re glad to hear that you had a positive interaction with our staff and that we could help take care of your maintenance needs during your travels. It sounds like quite the journey across the country! We’re happy we could make your stop here a smooth and efficient one. If you need anything else along the way, don’t hesitate to reach out. Safe travels as you continue your adventure!
Everyone was very nice especially Mr JJ Saenz was very
helpful thank you very much for your great service
helpful thank you very much for your great service
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by laurahugo
Service Price Transparency
Other Employees Tagged:
JJ Saenz
They are happy and willing to help you .
I went for an oil change and was out in less than 40 minutes.
I went for an oil change and was out in less than 40 minutes.
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by Mickey
Service Price Transparency
Other Employees Tagged:
Brianna Martinez
Jul 09, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for the 5-star review! We're thrilled to hear that your visit for an oil change was quick and that our service team made a positive impression. Providing fast, friendly, and efficient service is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!
Fast and friendly service, courtesy ride home.
Always good service at this location!
Michael Dean
Always good service at this location!
Michael Dean
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by Michael
Service Price Transparency
Jul 05, 2025 -
Shottenkirk Toyota San Antonio responded
Hi Michael,
Thank you so much for the great review! We're thrilled to hear that you consistently receive fast and friendly service, and that our courtesy ride made things even more convenient. We truly appreciate your loyalty and look forward to seeing you again soon!
What I really liked about this purchase; is the No
pressure, in other words we saw the truck we wanted, didn’t have to take it for a drive test and our salesman and management worked with us to make i
pressure, in other words we saw the truck we wanted, didn’t have to take it for a drive test and our salesman and management worked with us to make it happen. I appreciate the follow ups, after the purchase, they want to know if we’re still satisfied with the truck we purchased. Great doing business with Justin and Shottenkirk Toyota.
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by rdeleon696
Other Employees Tagged:
Joe Garza, Justin Holguin
Jul 07, 2025 -
Shottenkirk Toyota San Antonio responded
Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed a no-pressure, straightforward buying process and that Justin and our team were able to help make it all happen smoothly. We take pride in following up with our customers to ensure they’re fully satisfied, even after the sale. It was a pleasure doing business with you, and we truly appreciate you choosing Shottenkirk Toyota. Enjoy your truck!