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Christian Ayala
Christian Ayala at Shottenkirk Toyota San Antonio

Christian Ayala | Page 6

Service Advisor

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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5.0
523 Reviews
5.0

523 Reviews

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523 Reviews of Christian Ayala

October 01, 2026

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Employee Rating

We took our 2026 Crown Signia for the 5000 mile service. The service manager was professional, friendly, and texted us when the car was ready for pick up. More

by suzanneealy
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James Greene

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Oct 01, 2026

Shottenkirk Toyota San Antonio responded

Knowing that receiving a prompt text when your Crown Signia was ready made pickup easier means a lot to our team. We’re pleased the 5,000-mile service went smoothly for you. Your praise for our service manager’s friendly professionalism is greatly appreciated. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 01, 2026

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My appointment was for a recall and I arrived at my appointment time of 7:00am. It was completed around 9:30am . Christian was very nice. More

by MARYCMARTINEZ
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

Shottenkirk Toyota San Antonio responded

Thank you for the five-star rating. We’re glad your Highlander’s recall service was completed promptly and that Christian provided such friendly care. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 30, 2026

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I am dissable and the waiting area was not comfortable for me. But I understand More

by 1loansharkBart
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gabriel

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Oct 02, 2026

Shottenkirk Toyota San Antonio responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Shottenkirk Toyota San Antonio. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 30, 2026

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Great service! Friendly staff. Great waiting area for car repairs. Very transparent with all costs of repairs. More

by gonzar180
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 30, 2026

Shottenkirk Toyota San Antonio responded

Thank you for the five-star rating! Our team is pleased we could keep you informed with transparent repair costs and provide a welcoming waiting area and friendly service during your Camry’s maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 30, 2026

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The service was fast. I was given updates while waiting. I was able to get my battery replaced under warranty which was amazing. More

by Valeria.rivera6601
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BriAnna Martinez

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Sep 30, 2026

Shottenkirk Toyota San Antonio responded

Knowing that the quick service and timely updates kept you informed while you waited is rewarding. Our service team is pleased we could replace your Toyota RAV4’s battery under warranty. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 29, 2026

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Scheduled a same-day service appointment. The team was able to get me in within 30 mins of my call. They diagnose the issue, communicate required services, complete repairs and had me back on More

by brandon
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Recommend Dealer
Yes
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Sep 30, 2026

Shottenkirk Toyota San Antonio responded

Our service team was pleased to fit your Toyota Sienna in on the same day, diagnose the issue, clearly explain the needed work, and finish repairs in under an hour. Knowing you were back on the road so quickly means a lot to us. Thank you for the five-star rating and for trusting our service department with your Sienna. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 29, 2026

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The service was prompt and didn’t take too long. People were friendly and helpful. More

by luiscostilla
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Recommend Dealer
Yes
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Sep 29, 2026

Shottenkirk Toyota San Antonio responded

Your mention of prompt service and our team’s friendly, helpful approach embodies what our service team values. Knowing the service on your RAV4 met your expectations means a lot to us. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 29, 2026

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On the way down from Grand Prairie Texas to San Antonio Texas I started hearing a vibration coming from the middle of my Toyota 4 Runner. On Monday morning early I took my car to Shottenkirk Toyota and spo More

by Texasrangers123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

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Sep 29, 2026

Shottenkirk Toyota San Antonio responded

Your Toyota 4Runner is in good hands. Our service team is pleased we could identify and resolve the vibration swiftly so you were back on the road the next day. Christian and our team appreciate your five-star rating. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 29, 2026

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Employee Rating

Serivce was good and they resolved it quickly im happy for what i got.will soon be back to toyota for anything. More

by raoofiii
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pete Gascon, Greg Schmitt, Yeletka Jorges

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Sep 29, 2026

Shottenkirk Toyota San Antonio responded

Knowing that our service team addressed your Corolla’s needs quickly and effectively is rewarding. Thank you for choosing our service department, and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

September 29, 2026

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I kept getting the run around from the 2 warranties I had purchased with my vehicle. The service( Matthew) and parts managers (Josh) were an absolute pleasure to work with. They found a solution that worked More

by UsArmyVet
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew, Josh

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Sep 29, 2026

Shottenkirk Toyota San Antonio responded

We’re glad we could find a solution that worked for everyone. Hearing that you’re delighted with the support our service and parts teams provided for your Toyota Corolla means a lot to our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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