Pete Gascon
Pete Gascon at Shottenkirk Toyota San Antonio

Pete Gascon

Service Director

Shottenkirk Toyota San Antonio

18019 US-281
San Antonio, TX 78232

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4.3
16 Reviews
4.3

16 Reviews

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16 Reviews of Pete Gascon

July 16, 2026

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Employee Rating

Sergio, my advisor, did an outstanding job communicating throughout the entire process and made sure everything was done correctly under his supervision. Even though I had to make multiple trips to the deal More

by Morales13
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sergio Vásquez Jr

Jul 16, 2026

Shottenkirk Toyota San Antonio responded

It’s rewarding to hear our updates and thorough supervision made each visit for your Toyota Sequoia smooth. Thank you for sharing your experience and trusting us to get the job done right. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

July 06, 2026

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I bought a new vehicle and wanted to add some accessories. The service manager gave me a quick quote and set me up with the parts department. Order the parts and they came in the next day. Jas More

by Cody Sweatman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Davin Vela , Jason

Jul 07, 2026

Shottenkirk Toyota San Antonio responded

We appreciate you sharing how smoothly the accessory installation went on your Toyota Tacoma Hybrid. Pete and our parts department were glad to arrange the quote, secure the parts the next day, and install them promptly. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

May 04, 2026

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Fastest service ever for oil change! !! Service was unbelievable for friendly and professional!!! The best!! More

by Gunn
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 04, 2026

Shottenkirk Toyota San Antonio responded

It’s great to hear we completed your Toyota Camry Hybrid oil change quickly and provided a friendly, professional experience. Thank you for the kind words. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 06, 2026

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Everyone from reception to finance was helpful. The team made sure the deal was what I wanted and I was out the door happy. More

by seanlorenzo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Roland Gonzales

Mar 06, 2026

Shottenkirk Toyota San Antonio responded

We’re glad our team guided you seamlessly from reception through finance and found a Honda deal that fit your needs. Thank you for choosing us and enjoy your new Honda. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

March 04, 2026

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Great all around. Let’s go Shottenkirk. Thanks for your support in service to detail. More

by jairrellcharles
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 04, 2026

Shottenkirk Toyota San Antonio responded

We’re delighted you enjoyed our attention to detail during your service. Thank you for entrusting your Toyota Tundra to us, and we look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 30, 2026

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Employee Rating

I love this place. This is my third vehicles I purchased it from this dealership. I love the customer Service. I love that sales They are very professional and they are More

by Gunn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2026

Shottenkirk Toyota San Antonio responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

January 07, 2026

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Awesome staff great service. Nice clean lot. Lots of inventory to choice from. Will recommend any looking for vehicle to check them out More

by ae26274
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Ayala, Michael Leal

Jan 07, 2026

Shottenkirk Toyota San Antonio responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota San Antonio, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

December 28, 2025

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Employee Rating

Was totally lied to and jerked around by Pete Gascon. They did not do the recall work as they said they needed more information as far as VIN plate for my vehicle. Called another Toyota dealership and ha More

by s55childress
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 31, 2025

Shottenkirk Toyota San Antonio responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Please contact us at (210) 526-2851 and ask for one of our managers.

November 25, 2025

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Employee Rating

Very efficient, honest, and have great product knowledge. Ask only for John Vazquez. Best car buying experience ever! More

by Lauratyree1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Shottenkirk Toyota San Antonio responded

Thanks for sharing your thoughts about your experience with Shottenkirk Toyota San Antonio. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

October 28, 2025

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Employee Rating

Shelby was absolutely amazing! Your gentlemen assisting the lanes were courteous and attentive as soon as I drove up. They got me the help and the vehicle was taken care of. Very f More

by Claudia Degges
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omari Frazier , SHELBY

Oct 28, 2025

Shottenkirk Toyota San Antonio responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota San Antonio. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota San Antonio!

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