Christian Carrillo
Christian Carrillo at Moritz Kia Alliance

Christian Carrillo | Page 5

Finance Director

Moritz Kia Alliance

11210 North Freeway
Fort Worth, TX 76177

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4.9
106 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

106 Reviews

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106 Reviews of Christian Carrillo

July 25, 2023

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Employee Rating

Dealer was very knowledgeable and made sure we got the car we wanted. He explained everything we needed to know More

by gillyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arshad "Archie" Shekha, TJ Han

Jul 28, 2023

Moritz Kia Alliance responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Moritz Kia Alliance Team

July 23, 2023

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Employee Rating

No I will not make any comments about the dealer Again James Honeycutt did a great job More

by Patricia naylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: TJ Han , James Honeycutt

Jul 26, 2023

Moritz Kia Alliance responded

Thank you for this amazing review! We really appreciate your business. Best, The Moritz Kia Alliance Team

July 10, 2023

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Great customer service! Easy and fast purchase. Salesperson was super responsive and helpful. Financing took less than 30 minutes. More

by kelleeabbott5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ducote , Preet Kaur

Jul 12, 2023

Moritz Kia Alliance responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Moritz Kia Alliance Team

July 06, 2023

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Pedro Ruiz was GREAT! I’ve purchased several vehicles from KIA and he has helped me with most of them. If I need another vehicle in the future, I will definitely go back! More

by CT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Ruiz

Jul 11, 2023

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

June 12, 2023

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Excellent sales process. Easy, no upsetting, no added on items not asked for. Logan was friendly and helpful! More

by chelle.stoller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Logan Lebrun

Jun 15, 2023

Moritz Kia Alliance responded

Thank you so much for leaving this awesome review of our dealership. Logan truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, The Moritz Kia Alliance Team

June 07, 2023

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Everyone was very customer friendly. I was made to feel like part of the family. I especially liked how all the bells and whistles were explained. More

by clovis.wetzel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Hams

Jun 13, 2023

Moritz Kia Alliance responded

Thank you so much for taking the time to share your kind words about your experience at Moritz Kia Alliance! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Moritz Kia Alliance Team

Jun 08, 2023

clovis.wetzel responded

Best car buying experience I have ever had. Sarah Hams is the best! Brent was excellent also. What a great team at Moritz Kia Alliance!

June 01, 2023

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Very pleased! Salesman Johnny was courteous and knowledgeable of all the electronics. Helped us feel comfortable operating the vehicle. Pleasant experience overall More

by Jimmy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Johnny Wilhoit

Jun 06, 2023

Moritz Kia Alliance responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team

April 24, 2023

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It was a pleasure to walk into a dealership and not be pressured to buy anything! I was offered information about what I was shopping for and was treated very respectfully! More

by Ray T
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Ruiz

Apr 27, 2023

Moritz Kia Alliance responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Moritz Kia Alliance Team

April 20, 2023

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Employee Rating

Be nice if someone from finance would actually call you back. Several voice-mails and no return phone call in a week. More

by Ron
Finance Experience
Recommend Dealer
No
Apr 25, 2023

Moritz Kia Alliance responded

Ron, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Moritz Kia Alliance does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Best, The Moritz Kia Alliance Team

Apr 29, 2023

Ron responded

As of this writing, my vehicle that i traded in on 03/31/2023 has still not been paid off. Now i have two car payments. The previous finance company wants their money and I'm stuck in the middle because Kia of Alliance has not got them a check yet. Almost a month later and still no word on whether the finance department has made sure that they get their payoff money. I'm just told to check back later, week after week. Meanwhile the payoff amount keeps changing daily. Not happy the way this is being handled. Ronald Kelly

April 10, 2023

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This is one of the best dealerships that I’ve ever done business with and I’ve had several new cars in my 66 years of my life! “Andy” Singh, the Sales Consultant, that helped me purchase my 1st Kia made More

by Dixi’s Mom
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Inderjeet "Andy" Singh

Apr 13, 2023

Moritz Kia Alliance responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Moritz Kia Alliance Team

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