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Christian Diaz
Christian Diaz at Lithia Hyundai of Anchorage

Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.7
217 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

4.7

217 Reviews

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217 Reviews of Christian Diaz

September 20, 2026

Dealership Rating
Employee Rating

The service appointment to have the recall taken took a long to get things taken care of. More

by NONE3
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Sep 22, 2026

Lithia Hyundai of Anchorage responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know!

September 18, 2026

Dealership Rating
Employee Rating

My only real complaint is that I had to wait 6 weeks for an appointment to change out a dead 12V battery on an EV car that's a year old. More

by HAMMERWING
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Sep 22, 2026

Lithia Hyundai of Anchorage responded

Thank you for your feedback. It's unfortunate to hear that obtaining timely service for your vehicle was a challenge. We understand how frustrating that can be, particularly with a newer vehicle. We appreciate you bringing this to our attention and would welcome the opportunity to discuss your experience further. At your convenience, please reach out to me using the contact information below. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

September 17, 2026

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Employee Rating

Staff was knowledgeable. Staff was courteous and answered all my questions since it was my first visit there. More

by 1966bkm
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Sep 18, 2026

Lithia Hyundai of Anchorage responded

What a great way to start with us! We’re glad our team made your first visit to Lithia Hyundai of Anchorage a welcoming and helpful one. Thank you for the 5 stars, and we hope to see you again!

September 17, 2026

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Employee Rating

Friendly, fast, done on time. Overall great. At work now. Sorry 1 , 2, 3,... More

by drkrichbaum
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Sep 18, 2026

Lithia Hyundai of Anchorage responded

The team at Lithia Hyundai of Anchorage loves seeing great reviews! Thank you, Drkrichbaum!

September 12, 2026

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Employee Rating

Christian was professional from the second I walked into the door and answered all my questions about the service I was receiving. He was thorough and efficient in the process to get me out in a short perio More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 14, 2026

Lithia Hyundai of Anchorage responded

Mo, we're thrilled that Christian took such good care of you during your visit! Thank you for choosing Lithia Hyundai of Anchorage Service Center and for sharing your experience. We hope to welcome you back next time!

August 25, 2026

Dealership Rating
Employee Rating

Drove 6 hours just to be told they order the wrong part & my manual key doesn't work that they order as well More

by NEWKIRK7522
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Aug 28, 2026

Lithia Hyundai of Anchorage responded

Thank you for sharing what happened. We’d like to better understand the circumstances surrounding the incorrect part and the issue with your manual key, particularly given the significant distance you traveled for the visit. Please connect with our team directly so we can review the details with you. Best, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

August 12, 2026

Dealership Rating
Employee Rating

The time the repair took was sooner than expected. Christian is excellent with customer service communication n More

by Reynolds.Lois.m
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Aug 14, 2026

Lithia Hyundai of Anchorage responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

Aug 12, 2026

Reynolds.Lois.m responded

My experience was excellent and I appreciate Christian's assistance! He must be the top performer!

Aug 12, 2026

Reynolds.Lois.m responded

It's a 10!

August 01, 2026

Dealership Rating
Employee Rating

Did not have the part ready. Known about the appointment for a month or more More

by GREGFAHL
Recommend Dealer
No

Other Employees Tagged: Christian Diaz

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Aug 04, 2026

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your feedback. It's regrettable to hear that the necessary part was not available for your scheduled appointment. We understand your frustration and would appreciate the opportunity to speak with you directly to discuss this further. At your convenience, please reach out to me using the contact information below. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

July 31, 2026

Dealership Rating
Employee Rating

Christian, thanks for checking up my vehicle. This guy is super friendly. I only went for a quick check on the leak at the back of my truck but he ended up changing my oil, fixing the leak and d More

by NOFOMATAUTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 03, 2026

Lithia Hyundai of Anchorage responded

We're thrilled to hear that Christian went the extra mile for you and that everything got taken care of! Thank you for choosing Lithia Hyundai of Anchorage and for sharing your experience. We look forward to seeing you again down the road!

July 11, 2026

Dealership Rating
Employee Rating

Christian was great! I got in, and out and he made everything easy! Thank you! More

by COURTNEY.CASAGRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Lithia Hyundai of Anchorage responded

We're happy to hear Christian left a 5-star impression during your experience at Lithia Hyundai of Anchorage! We'll be sure to pass along the kind words. Have a nice day, and come see us again in the future!

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