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Christian Diaz

Overview Reviews (227) Inventory (271)

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Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7

227 Reviews

Overview Reviews (227) Inventory (271)

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

4.7

227 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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227 Reviews of Christian Diaz

November 06, 2026

Dealership Rating

Employee Rating

Not timely Too slow. Poor service poor service poor service poor service poor service. Is that enough? Poor service poor service poor service poor service poor service. Is that enough? More

by ENUSHEN

Verified Customer

Recommend Dealer

Other Employees Tagged: Christian Diaz

November 02, 2026

Dealership Rating

Employee Rating

Great experience. Good communication. Easy to book appts online Always Friendly and always great service Good communication. Easy to book appts online Always Friendly and always great service More

by akgirlcoguy

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Nov 03, 2026 -

Lithia Hyundai of Anchorage responded

We're happy to hear our friendly team, clear communication, and convenient online scheduling continue to make your visits to Lithia Hyundai of Anchorage easy! Thank you for the 5-star review and your continued trust. Schedule your next service with us anytime!

October 28, 2026

Dealership Rating

Employee Rating

I've been treated well by the dealership but hard to get a service appt and couldn't get my recalls done because of missing parts a service appt and couldn't get my recalls done because of missing parts More

by KSTENEK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Oct 30, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you recognizing the service you’ve received from our team. I understand how frustrating it can be to wait for an appointment only to find that the necessary recall parts aren’t available. Thank you for bringing this to our attention. Please reach out to me directly so I can look into your situation and see how I can help. Thank you, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 26, 2026

Dealership Rating

Employee Rating

Quick in. Quick out. I thought it would take longer, but the work was done in no time. Quick out. I thought it would take longer, but the work was done in no time. More

by UQUVVI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Oct 27, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're happy our team at Lithia Hyundai of Anchorage got you back on the road faster than expected. We appreciate your support and hope to see you again!

October 22, 2026

Dealership Rating

Employee Rating

It was a very pleasant experience to deal with all of the personnel. They answered all of our questions and if they didn’t have an answer, they found it. personnel. They answered all of our questions and if they didn’t have an answer, they found it. More

by RP1995AK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Ollis , Gordon

Oct 22, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for the five stars! We’re glad our team took the time to answer your questions and made sure you got the information you needed throughout your visit. We appreciate you choosing Lithia Hyundai of Anchorage and hope to welcome you back again!

October 21, 2026

Dealership Rating

Employee Rating

Got car back not, but got nearly home and it stopped working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. working, called next wilork day with no response, had to drive it back and it was very difficult to drive. No loaner cars. More

by DRAGONHEX

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Oct 23, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for bringing your recent experience to our attention. We apologize for the inconvenience you've faced with your car and for the communication issues. I encourage you to reach out directly to discuss this in greater detail so we can resolve this situation, if you are still in need. Thank you, Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

October 16, 2026

Dealership Rating

Employee Rating

It was quick and he was really friendly He did everything that need to be done on the car and making sure that I'm doing good while waiting for the vehicle that need to be done on the car and making sure that I'm doing good while waiting for the vehicle More

by Angelomagpayo8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Oct 19, 2026 -

Lithia Hyundai of Anchorage responded

We're happy to hear you had a positive experience! Thank you for recognizing the friendly service and attention you received during your visit to Lithia Hyundai of Anchorage. Safe travels until we see you again!

October 16, 2026

Dealership Rating

Employee Rating

He was really nice and easy to talk too Hospitality and well mannered person Good well mannered person Good More

by Angelomagpayo8

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Oct 19, 2026 -

Lithia Hyundai of Anchorage responded

Thanks for your kind words! The team is here for all your service needs at Lithia Hyundai of Anchorage!

October 10, 2026

Dealership Rating

Employee Rating

I went in for a basic oil change which took 2 hours. Seems like an oil change shouldn’t take 2 hours. Seems like an oil change shouldn’t take 2 hours. More

by RJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Oct 13, 2026 -

Lithia Hyundai of Anchorage responded

Hi RJ, we're sorry to hear about your experience, especially regarding the amount of time required to complete a routine oil change. We understand that a two-hour wait for basic maintenance can be disappointing when you have other commitments and expectations for a timely service visit. We appreciate you taking the time to leave us some feedback. Please reach out at your earliest convenience so we can address this. Thank you. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

September 24, 2026

Dealership Rating

Employee Rating

The service was completed quicker than I expected. Communications was above and beyond from the appointment reminder to the inspection to completion. Communications was above and beyond from the appointment reminder to the inspection to completion. More

by FISHERBRYAN2001

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

Sep 24, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage! We are happy to hear that our team communicated well and worked efficiently. We hope to see you again down the road! Safe travels!

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