Knowledgeable, friendly, accommodating, clean space, best
Anchorage dealer when I shopped around. Big selling point for buying the vehicle.
Anchorage dealer when I shopped around. Big selling point for buying the vehicle.
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by AD
Verified Customer
Verified Customer
Apr 09, 2024 -
Lithia Hyundai of Anchorage responded
We're delighted to know you had a positive experience at Lithia Hyundai of Anchorage and found our team knowledgeable and friendly. We appreciate your kind words about our dealership, enjoy your new vehicle! Until next time, we wish you safe travels.
I was dreading the sales experience and it turned out to
be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed
be just the opposite. Christian Diaz was so knowledgeable and friendly without being pushy. He is the perfect sales representative. I was impressed with the clean quiet showroom and the Palisade is a winner.
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by AD
Apr 09, 2024 -
Lithia Hyundai of Anchorage responded
We're delighted to know that your experience with Christian and our team at Lithia Hyundai of Anchorage exceeded expectations! We strive for a comfortable, no-pressure environment. Enjoy the ride in your new Palisade, we hope to see you again soon.
Excellent customer service.
No pressure. Knowledgeable Christian went above and beyond to make sure we were happy. Ryan made the closing quick. Great experience
No pressure. Knowledgeable Christian went above and beyond to make sure we were happy. Ryan made the closing quick. Great experience
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by NONE3
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Mar 08, 2024 -
Lithia Hyundai of Anchorage responded
We're glad to know that Christian and Ryan made your experience at Lithia Hyundai of Anchorage a great one! Thanks for the feedback on our customer service, we appreciate it.
Friendly,understanding and knowledgeable about their
vehicles. Tries hard to get the best deal for their customers.
vehicles. Tries hard to get the best deal for their customers.
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by PALMTREE1865
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Feb 09, 2024 -
Lithia Hyundai of Anchorage responded
Thank you for sharing your positive experience at Lithia Hyundai of Anchorage. We're delighted to hear that the team was kind, considerate, and understanding of your situation, attending to it quickly. It's great to know that they were knowledgeable about Hyundai vehicles. We appreciate your feedback and look forward to assisting you in the future.
As always, they cut the crap so you can get on with life.
We didn't feel pushed or directed from anything we had planned. Christian and my luck with timing ended up getting us a better deal than the bank was
We didn't feel pushed or directed from anything we had planned. Christian and my luck with timing ended up getting us a better deal than the bank was able to offer, so even less complaints there.
Ended up having the vehicle delivered day following, after the paperwork was finalized and the vehicle finished inspection.
This is our second auto purchase from this dealer and so far it sounds as if our only complaint might be getting addressed with the new service center coming.
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by Richard
Feb 06, 2024 -
Lithia Hyundai of Anchorage responded
Hi Richard, it's great to know that Christian and our team at Lithia Hyundai of Anchorage were able to provide a straightforward experience for your second purchase with us. We're excited about the new service center too! Thanks for sticking with us.
Nice and helpful so appreciate for service .
Nice and pleasant staff and great customer experience .
Nice and pleasant staff and great customer experience .
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by AVUGAR55
Verified Customer
Verified Customer
Jan 23, 2024 -
Lithia Hyundai of Anchorage responded
Hi,
Thank you for sharing your positive feedback about Lithia Hyundai of Anchorage! We're thrilled to hear that our staff was nice, helpful, and provided a pleasant customer experience. We appreciate your kind words and look forward to serving you again in the future.
Worry free experience.
Christian was clear and prompt with no nonsense or wasting of time. One of the best car buying experiences I have had!
Christian was clear and prompt with no nonsense or wasting of time. One of the best car buying experiences I have had!
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by BENJAMINKING1
Verified Customer
Verified Customer
Other Employees Tagged:
Christian Diaz
Jan 16, 2024 -
Lithia Hyundai of Anchorage responded
We're glad to know you had a worry-free experience with Christian at Lithia Hyundai of Anchorage. We appreciate your kind words and look forward to serving you again in the future!
Got me a car quickly and easily would recommend going
through this place. Christain was a good dude
through this place. Christain was a good dude
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by ZACHARY_852
Verified Customer
Verified Customer
Nov 15, 2023 -
Lithia Hyundai of Anchorage responded
Hi Zachary,
Thank you for sharing your positive experience! We're glad to hear that we could help you get a car quickly and easily. Your recommendation is appreciated! If you ever have more feedback or need assistance in the future, don't hesitate to reach out. We're here for you. Thank you for choosing us, and we hope you enjoy your new car!
Both of whom [Jessica, and Christian] were incredibly
informative, kind, patient, and helpful. Super grateful for their help in finding a new set of wheels, as it was a lengthy process of car-shopping an
informative, kind, patient, and helpful. Super grateful for their help in finding a new set of wheels, as it was a lengthy process of car-shopping and checking out dealerships. I feel very confident, and heard before committing to my choice in Hyundai. Thank you!
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by BLIMPARINO
Verified Customer
Verified Customer
Nov 03, 2023 -
Lithia Hyundai of Anchorage responded
Hello!
Thank you for your kind words about our team members, Jessica and Christian. We're delighted to hear that they were informative, kind, patient, and helpful throughout your car-shopping journey. We understand that finding the right set of wheels can be a lengthy process, and we're grateful that you felt confident and heard before making your choice in a Hyundai.
If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in us. Enjoy your new Hyundai!
Great sales staff, not impressed with service shop.
Detail on vehicle was poor at best and the mechanical work not fixing what is wrong. We live on the kenai and have a 3 hour drive up to get fixed.
Detail on vehicle was poor at best and the mechanical work not fixing what is wrong. We live on the kenai and have a 3 hour drive up to get fixed.
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by CJMAC9
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2023 -
Lithia Hyundai of Anchorage responded
Hello,
It is lovely to hear you had a positive experience with our sales staff, but I'm truly sorry to learn about the issues you've encountered with our service shop. Your concerns regarding the detailing and mechanical work are taken seriously, and we will address these matters internally to ensure improvements are made. We understand the inconvenience of a long drive for service, and we want to make sure it's worthwhile.
If you'd like to discuss your specific concerns in more detail or if there's anything we can do to make things right, please don't hesitate to reach out to us through the number below. Your feedback is essential in helping us improve, and we hope to provide you with a better experience in the future.
Best,
Matt Dean - Service Manager - 907-762-5131