Christian Karamitsos | Page 48

Approach with Caution: I was originally interested in Approach with Caution: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike Approach with Caution: I was originally interested in going to Ron Carter based off of their internet prices and was willing to make the 45 mile hike to get a good deal on a great car. However, it’s all just a scam to get you through the door. In order to get their internet (ePrice) you need to qualify for EVERY single rebate possible including what the manufacturer may be offering. So unless you’re a military person turned to police officer/firefighter and also are a teacher and have partaken in graduating from somewhere, you can forget the majority of the savings. Also on their website, they mention the Ron Carter Hyundai Value Package that includes paint & fabric protection for 6 years, nitrogen filled tires, and lifetime protected solar tint. This is not an optional package and it will add $1000-1500 to your sticker price. So if you’re interested in these types of products then you’ll probably be ok with it. I didn’t mind the package too much. Financing was not the greatest experience, but it wasn’t necessarily the worst either. I still felt like an “inconvenience” and that I was just another stack a papers that needed to get moved off the desk an on to the next. Although I did appreciate not being bombarded or pushed with extras like extended warranties, and various types of protection policies that would only “increase my monthly payment by $5”. However, the ONLY reason I would consider dealing with Ron Carter again is my sales representative, Christian Karamitsos. This guy told the guy that wrote the book on customer service what was wrong with it and rewrote it for him. I believe he knew more about the cars than the engineers that designed the vehicles. Depending on your age, he would either be your favorite son, brother, or uncle after spending a few minutes with him. He was extremely patient, always looked out for my best interest, and did everything in HIS power to make me a happy customer. Since I purchased the vehicle by myself and didn’t have a trade in, he actually made the 40+ mile trek himself to drop of my car at my house so I could drive my new one home. AMAZED! I didn’t feel like I was dealing with a “Car Sales” guy, rather he felt like a member of the family. Overall, do I feel like I got a decent deal on my car compared to the other dealers in the Houston area…probably so. Would I sacrifice driving 40+ miles to get the deal I got…probably not (If I have to deal with someone besides Christian…definitely not). More

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Christian was fantastic to work with. I am very detail oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. oriented and was probably a bit annoying to have as a customer, and he never batted an eye. Also, Mike in Finance was very helpful. More

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I first contacted the dealership via email and Veronica contacted me shortly afterward. We discussed pricing and I set up a time to come see vehicle. Upon arrival at the dealership my daughter and I were g contacted me shortly afterward. We discussed pricing and I set up a time to come see vehicle. Upon arrival at the dealership my daughter and I were greeted by Veronica and also introduced to Christian. Both of these peolple went out of their way to make us feel welcome to the dealership. Christian took us on the test drive and explained different features of the vehicle to my daughter. I wanted to purchase the vehicle and get what ever paperwork could be completed that evening in order for us to come back the following day to pick up the vehicle. Everyone from Veronica, Christian to the finance gentleman stayed late to help get this done. The whole process was the best I have ever exprienced and was flawless. Since the purchase we had a service issue and it too was handle flawlessly and was a great exprience. Thanks very much John Whitefield More

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