Christian Medina
Christian Medina at Bob Rohrman Schaumburg Kia

Christian Medina | Page 17

Service Advisor

Bob Rohrman Schaumburg Kia

1100 E Golf Rd
Schaumburg, IL 60173

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rated
204 Reviews

Hometown: Chicago How Long Employed at Schaumburg Kia: 2 Years 4 Months How Long in Car Business: 5 years Hobbies: Sports/Play games Favorite Vehicle: Nissan GTR Favorite Food: Seafood Favorite Song: Have many different fav songs Favorite Movie: Marvel Movies Favorite Vacation Spot: Las Vegas

not yet
rated

204 Reviews

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204 Reviews of Christian Medina

May 30, 2021

Dealership Rating
Employee Rating

Great service staff and professional! This is all I am writing, not sure why you force me to write 25 words. You can’t control the length of my feedback. I will more than likely not fill one of these s More

by ALR_6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2021

Bob Rohrman Schaumburg Kia responded

We appreciate you taking the time to share your feedback - it means the world to all of us. Thank you for doing business here at Bob Rohrman Schaumburg Kia, and we hope to have the pleasure of working with you again down the road!

May 26, 2021

Dealership Rating
Employee Rating

I am very pleased with the work and communication of the service team. The time frame I was given for the work to be done was accurate, as well. More

by wojofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Bob Rohrman Schaumburg Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Kia!

May 24, 2021

Dealership Rating
Employee Rating

Great service with a quick turn around. Was able to get everything that I needed and the process was very clear. I have no issues with this dealership More

by BROWNJOSH63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Bob Rohrman Schaumburg Kia, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

May 20, 2021

Dealership Rating
Employee Rating

Mark was very courteous and very polite he got me a ride to work he got me a ride back to the dealership to pick up my car very nice very understanding thank you More

by PAULA_GOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Bob Rohrman Schaumburg Kia responded

Paula - thank you for the terrific review! We're so happy to hear that Mark and the service team took such excellent care of you throughout your visit, and we appreciate you trusting Bob Rohrman Schaumburg Kia with the maintenance of your vehicle. Safe travels and see you next time!

May 12, 2021

Dealership Rating
Employee Rating

Presale was great. Steve was great at texting me exactly what I wanted. 2nd key wasn’t ready had to come back a 3rd time. More

by JVPRYOR2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Tremmel , Steve Heinze

May 12, 2021

Bob Rohrman Schaumburg Kia responded

It's fantastic to hear that Steve provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Schaumburg Kia!

May 03, 2021

Dealership Rating
Employee Rating

Great service as always. Great clear communication and updates throughout the service. I appreciate the constant check ins Christian did while I was waiting for my car to finish. More

by ALLISONPUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Bob Rohrman Schaumburg Kia responded

We are delighted that Christian and the team delivered such communicative, efficient service. Thank you for choosing Bob Rohrman Schaumburg Kia and reviewing our work. Drive safely and we hope to see you again down the road!

May 01, 2021

Dealership Rating
Employee Rating

Christian was very professional and helpful. Recall on engine so needed to be replaced but was covered. Took quite some time (a month) with no loaner car for weeks but Christian’s communication and desi More

by amv327amv327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Bob Rohrman Schaumburg Kia responded

Thank you for choosing Bob Rohrman Schaumburg Kia, your feedback and five-star rating means a lot to us. We're glad Christian was able to help, and we hope to see you again!

April 09, 2021

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Employee Rating

The service department was professional and quick and made the whole experience as comfortable and stress free as possible. I wouldn’t trust any other place to service my car. More

by BNHAUGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pavone

Apr 11, 2021

Bob Rohrman Schaumburg Kia responded

Thank you so much for your excellent review! We are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Kia. Please don't hesitate to reach out if you need anything else!

April 09, 2021

Dealership Rating
Employee Rating

They even washed my car !!!Even though I only had my They even washed my car !!! Even though I only had my wiper blades replaced The service was quick And pleasant Very efficient and knowledgeable s More

by KREUTZERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Pavone

Apr 09, 2021

Bob Rohrman Schaumburg Kia responded

It was our pleasure to assist you! Thank you for trusting Bob Rohrman Schaumburg Kia with your repair and maintenance needs!

April 09, 2021

Dealership Rating
Employee Rating

My service contact was named Christian and he was very professional and kept me updated on my service throughout the process. Vacuumed out car as well as washed it as well!! More

by Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 09, 2021

Bob Rohrman Schaumburg Kia responded

Franco - Thank you for sharing this feedback so that others will know what it's like to be a guest at Bob Rohrman Schaumburg Kia! We are grateful that you would trust us with your business and we appreciate your kind words about Christian.

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